Richard Hoffman, DDS – Oz Park Family Dental

I am very disappointed with the current situation at Oz Park Family Dental. I have been a patient for about 4 years and called with an emergency issue. The receptionist could not even schedule a 10 minute fix for me to accommodate my pain and my schedule. Panicked, I immediately started looking for another dental group that could help my needs. I am currently scheduled for the fix at a different Dental company with high Unilocal reviews for tomorrow morning as a new patient. I was very disappointed with the level of service that Oz Park was unable to provide for me during an emergency time. I am happy that other dental groups can identify and accommodate an emergency patient. I do not see myself coming back to Oz Park for their services.

Myself and wife, Maggie have been seeing Dr. Hoffman as our dentist for many years and we our continually impressed with his skills. Dr. Hoffman is without a doubt a devout perfectionist.
He takes all the time necessary to do his superb work and doesn’t accept anything less than excellent. Some of the work he had done for me was a very complicated bridge, which I am delighted to say has been seen and marveled by two dentist friends of mine. We also enjoy the fact that Dr. Hoffman always explains, in simple terms, exactly what he intends to do. Very important to me (having had dental work in the late 50’s and 60’s) is there is absolutely no pain whatsoever. If you’ve ever visited with him, you need do nothing other than look at his face while talking to him and you can see how focused he is on your conversation. Dr. Hoffman truly listens to you. Maggie and I love him and his excellent staff.

It’s almost over. Teeth No Dentures will finally give me a new crown. On 24 of October almost 3 months later. 5500 dollars later. I see a response that seems to me to be a plant. I had been going to him for over 20 years. He turned on me for money. Why would anyone put a crown on a tooth that needs a root canal? He didn’t take X-​rays. The crown he put in was not matched to color because he always intended to take it off. The crown that he molded from the original tooth is in his office now. He expected me to follow him through this painful and unnecessary process. He’s a butcher and a monster. How can anyone be considered a human being and do something like this to someone? This place isn’t safe. Dr. Hoffman is a monster. Be safe go somewhere else.

I have been a patient of Dr. Hoffman for over 30 years and give him the highest possible rating. I have needed a lot of work over the years including cavities, root canals, wisdom teeth pulled, and gum surgery, and never had any problems. I have always found Dr. Hoffman to be cautious, thorough, personable, and extremely competent. He even lightens things up with a joke on occasion.
Recently he straightened several teeth and adjusted my bite and I couldn’t be happier. All I need now are cleanings twice per year and Dr. Hoffman still takes time out to check every one of my teeth personally. His rates are extremely fair and competitive. I love his staff and they always make me feel welcome. I have referred several patients to Dr. Hoffman and everyone agrees he is the best!!!

Dr. Hoffman is great. I have been a patient of his for more than a decade. When dental costs were getting too much for me he referred me to a good dental insurance plan and he has been patient with me as I try and build up the financial base to get some major work done that I need. I have never had to wait. he works fast and painlessly and all of the dental assistants and hygenists are great. This is a great dentist and a great dental office.

I’ve been going to Dr. Hoffman for years and would never go anywhere else! My husband and daughter see him as well. His hygienists are the best (miss Ruth). His restorative services are impeccable, so if you are thinking of veneers or whitening or anything to improve how you look or correct missing, broken, chipped teeth, don’t go anywhere else. Dr. Hoffman is your guy.

I’ve been a patient of Dr. Hoffman’s for four or five years and I would recommend him to ANYONE.
— The hygenists are wonderful (we miss you Ruth) and do a great, great job.
— Dr. Hoffman is ALWAYS on time and gets you in/​out as soon as possible. His «bedside manner» is wonderful.
— The atmosphere is welcoming and helps put nervous patients at ease.
— The office works with my insurance to get the «out of pocket» as low as possible!
If you need a new dentist, Dr. Hoffman is the man to go to!

I’ve been to Dr. Hoffman twice now and both times have had a great experience. He filled in a chipped tooth which I had done a few years ago and the filling fell out a few months later. This new filling seems like it will stay put!

I am so happy I finally found a good dentist in the city. After a complete failure of a dentist appointment at ORA, my teeth are finally in good hands. Ipads in the waiting room and filling «shadows» of cavities does not a good dentist make, ORA. Personal care is what’s up.

I have been coming to this dentist’s office since I have had enough teeth to need a dentist! The staff is awesome, very friendly and helpful. I base my choice in dental insurance on if this office is included in the coverage network.
They have done a TON of dental work on both myself and my father, and neither one of us has ever had a problem.
Highly recommended!!!

Dr. Hoffman and staff are amazing. Everyone has a sense of humor and is very sincere.
I’ll list my favorite things:
— They run on time! This has NEVER happened at any other dentist I visited.
— Dr. Hoffman explains EVERYTHING to you prior and discusses the options you have
— All of the hygienists were very nice and personable… I have a feeling Dr. Hoffman tells them to be themselves! :)
I was recommended here from a co-​worker and have been so pleased!

My expierence with Dr. Hoffman has been frusterating at best. After being a patient for several years, he starting charging me in addition to my insurance which pays «usual and customary» according to the zip code. When asked to waive the fee (as is a usual practice, confirmed by my insurance) they flat out refused even though I’d referd many friends and family. Uh, hi, this means you are charging more than EVERYONE in your area. Because of this I’d let him know I’d be leaving as a patient and he said he would waive fees to transfer my records. After finally finding a dentist I called back and he seemed personally offended when I’d asked him to honor his offer. As if I would have even thought to transfer records if he hadn’t mentioned it to begin with?! This guy may look like a hippy but trust me, he’s in it for the money.

I have been going to Dr Hoffman for 18 years and have had a lot of trreatment. He cares greatly about teeth and is all about prevention of future problems. From the beginning he took the time to discuss his long term dental plan for me. (Apart from the initial dying nerve and terrible crown which required a root canal, nothing else was super urgent so the pace was mine to make.)
He listens to me and when I tell him I can’t face replacing two silver fillings at the moment, he doesn’t push. I also know that he will tell me if and when it becomes a dental rather than a cosmetic issue.
Every time I have had treatment, Dr Hoffmann has phoned me at home to make sure everything is OK. He has even given me his cell phone number to call (after gum surgery) whenever I wanted to.
The staff are all friendly yet efficient. I would recommend this practice to anyone and everyone.

As anyone not blessed with pristine teeth knows, poor dental work only ends up costing more in the long run, so why would you ever risk it? My family has been going to Dr. Hoffman for years, and even though I no longer live in Chicago, I have learned the hard way that its just easier to get on a plane and visit Dr. Hoffman’s office when I need anything serious done.
He places a high priority on making sure you understand what’s wrong and what he considers the best approach, so that you feel involved in and knowledgeable about the process. He also stays abreast of the latest advances in dental care so that you won’t be back in a few years getting outdated work redone. Finally, the rest of the staff are great – very friendly and highly skilled so that cleanings are quick and as painless as possible.
In short: look no further…

Dr. Hoffman is an excellent dentist. He was described to me as a «dentist nerd» who gets excited about all the new dentist technology. He definitely cares about what he does. I was having some veneers done on my front teeth and he called me at home after the first apt. to check and see how I was doing. The whole staff is great too. After putting in the temporary’s the staff would come in and check them out and rave about how they looked. It really seemed like they’re a close family over there. I have no insurance and was afraid it was going to be crazy expensive, but it was reasonable. It’s been a few months and I’m still getting compliments on his work.

Dr. Hoffman is the best dentist I’ve ever had.
I’ve had to see him quite a bit from when I first broke a tooth at the grand opening of a Einstein Bros on an overcooked bagel dog. (long story)
At any rate, Dr. Hoffman saw me 2 hours later, where all other dentists I had tried would have had me wait at least 48 hours to get seen.
After fixing my tooth, painlessly I might add, we set up a consultation on my teeth and future plans for work. I had been pretty neglectful of my mouth and without making me feel guilty for it, Dr. Hoffman laid out an attainable and affordable plan, working within my insurance benefits for the year, to prioritize and solve my dental problems, one by one.
I just finished getting aesthetic work done. It looks FANTASTIC!
The other thing I really appreciate about him is the personal care element. After adjustments for my aesthetic work, he called me at home that evening to see if there were any issues, how did it feel, etc. Really great.
His staff is fantastic as well. Ruth does cleanings and when I get out of her chair, my teeth are so clean you could eat off of them. Maybe not the best metaphor, but you get the idea.
Highly recommended!

The entire staff at Dr. Hoffman’s office is extremely polite, patient and courteous.
Dr. Hoffman is a great dentist. He is professional and knowledgeable yet funny and makes you feel very comfortable during one of the more uncomfortable situations you can face; having someone prod around in your mouth.
I once had a toothache and they scheduled me within 48 hours to take a look at it. Turned out to be nothing, but they didn’t even charge me for the consultation.
Janette (sp?) at the front desk is great, too; upholding the polite standards that I have come to expect from everyone in the office.
When I have kids, I will be taking the whole family to Dr. Hoff’s.

Unlike Michael C’s experiences, I have never felt like Dr. Hoffman was attempting to get a few extra bucks out of me. In fact, I have had only positive experiences with Dr. Hoffman, and he is the first dentist that took the time to explain to me what was going on inside my mouth, and what my long term dental plan should include. He’s also pretty no-​nonsense, and doesn’t try to fill teeth that aren’t worth filling. He will say things like «Well, it’s a tiny cavity. But even if it was in my grandmother’s mouth, I wouldn’t fill it yet. Let’s watch it for 6 months and see if it gets bigger.» Any doctor who thinks about every patient and considers «Is this the right treatment? Would I treat a family member in this way?» is on the right track, in my opinion.
The hygienists are all pretty awesome as well, and while I don’t have the best teeth, none of them have ever made me feel guilty/​bad about it (unlike some other dentist offices).
Aside from the awesome personalities, the actual dental work is very good. I have had some majorly huge fillings done, and none of them have given me any problems. He also custom fitted me for my sports mouth guard, and I am positive it has saved my teeth on more than one occasion!
In summary, Dr. Hoffman is very personable, and his staff are kind and professional. I have found him to be very honest and he performs good dental work. As someone who used to really really hate going to the dentist, I can say for the first time that I actually like this one!

UPDATE: Apparently when I made my last appointment they scheduled me for a six month checkup. I never confirmed the appointment, because of the update described below. Well, I got a bill for $ 95 for a missed appointment! After my first voicemail there was no reply, but I just called again and they agreed to waive the fee. Seems like I got hit a couple different ways in an attempt to get a few extra bucks. The initial appointment seemed good, but after all this, I’m finding a new dentist.
UPDATE: I got a call from Dr. Hoffman’s assistant the other day telling me that he had a chance to look over my ex-​rays and noticed that I needed to come in for a filling, etc. It took me off guard, since when I was there he had mentioned a few small problems, but said that there was nothing worth worrying about immediately. Unless I missed something, this seems like a potential money trap. He didn’t seem like that kind of a guy, so benefit of doubt here, but I’m just not sure.
If there’s one thing I learned from watching Doc Hollywood, it’s the the façade of elitism and fanciness is a whole lot of crap when it comes to doctors. The fact of the matter is that they deal with blood and guts, or in this case spit and plaque. It’s not a fancy job, and I’d rather visit a place with smart folks who know what their doing than a place with a DVD collection and fancy interior design. I feel like that’s exactly what I got at Dr. Hoffman’s.
The place is simple — unassuming building, simple design, very typical. The people are great — friendly, efficient, understanding, and smart. The hygenist got me cleaned up, gave me some tips, and even made sure I was doing my daily tooth cleaning the right way. The doc came in and checked me out, told me there were a few very small problems, but nothing he would worry about for now. I really appreciate that type of honesty. He could have taken me for a ride.
I was in and out, they billed my insurance, and I’ve got clean teeth.
See you in six months!

I recommend Dr. Hoffman to everyone! Staff is great and friendly and Dr. Hoffman always explains everything and talks about the options!