I am currently searching for an apartment and have toured a few buildings managed by Reside so far, everyone has been very kind to me and helpful in answering questions, reply to emails, etc. I have been considering the Roger’s Park East area for awhile and because of how well I had been treated by Reside employees until now, as well as their great and plentiful amenities and perks, I immediately searched for a building owned by them. Unfortunately, I just had an incredibly alarming conversation with the woman who claimed to be the property manager of the building on Morse. For the sake of the company I hope she was not who she said she was, because she was ABSOLUTELYAWFUL. To back track a bit, I have emailed and called several times in the past two weeks and have not heard back. To be treated the way I just was after that, is really telling about this woman. I understand people have bad days, but clearly this woman is just bad at her job. I explained, I was interested in a one bedroom apartment. She responded, «I don’t have any one bedrooms available. There will be some open in September or October… Okay bye.» I stopped her to explain that I was not looking for an apartment available immediately, but hoped to tour a similar apartment for September or October move-in. To this she said, in a manner akin to the way you might speak to a two year old child, «Yeah. I. do. not. have. any. apartments. available. now.» I said, I understand, but I am very interested in this building, what might my next step me in being able to rent here?” She repeated yet again, that they did not have any apartments available now. At this point I was dumbfounded by her rudeness and asked if there was someone else I might speak to about the building and she said, «I am the property manager and there is no one else who can help you.» It was clear to me then that I would not want to live in a building manager by this woman anyway. Rude and ridiculous. Needless to say(also having read the previous review), I will not seek to live here anymore. A detriment to a good company.
Terry L.
Classificação do local: 1 Chicago, IL
AVOIDLIKETHEPLAGUE! Very noisy building… cheap construction near the El. Neighbors noisy until 2am, despite repeated polite requests. Warning… Reside advertises«Included Utilities» but this is a lie… they bill you for them. . Fitness center is OK, Lobby is OK Overpriced for the area. Included Wifi runs at dial-up speed or below(when it works at all) Every single time I have tried to do laundry in the last 8 months there has been a malfunction on at least 1 of the 3 machines… really??? every single time… yes…it worked out easier to go across the road and do it there. There have been 2 months of construction on both sides of the building… the EL station on one and a new condo block on the other… the EL is now complete but there wil be construction for the foreseeable future on the other side… My advice… obviously look elsewhere!