Regus

I was traveling and needed access to a printer and just a quick place to plug in and get some work done. It’s why I love Regus. I didn’t have to worry that I wouldn’t be close to one! We stopped by this location, and the staff was far beyond accommodating. We were even «those» people who were there until the last minute, and they were so gracious with the time we needed to get our work completed. Well done to this staff. Thank you for all the help you provided… you got us out of a real jam, I mean come on, who can travel with a printer?! Awesome service, oh and let’s just talk about how spectacular the view was… I could live in their conference room… so PRETTY!!!

This is the second time I’ve rented an office at a Regus location. Both times I found the Regus folks easy to deal with. At this location, the easterly view is fantastic — most offices look out over Oak Street Beach and Lake Michigan.

Buyer Beware! The folks here have but one goal: to get you to sign up for their service at any and all costs.
That’s fine. I needed a temporary office space for 3 months. Regus seemed almost too good to be true! I signed up for 3 months and told Brooke Cheney that I needed just three months. She said it would be a 3 month minimum on the contract, so we were all good to go!
I signed the dotted line and enjoyed my membership for 3 months for almost $ 600 a month.
Then I tried to cancel.
OH NO!
The contract that I signed stated that there is a 3 month cancellation period. Well, that’s fine because I told Brooke that I’d only need it for 3 months before we signed anything, right?
wrong.
Regus has been hounding me for the past year trying to get me to pay for the phantom 3 months (that I didn’t EVER use) after the date I tried to cancel. This unscrupulous company has a policy of getting you on the hook and hoping you won’t notice that the cancellation period is 3 months long — leaving you contractually obliged to pay for office space you won’t need.
I sent several emails to Regus, multiple certified letters, spent hours on hold all trying to explain the situation and let them do the right thing, all to no avail. Nobody listened to me, nobody cared — and they’re right: I did sign that contract and I should have read it and not trusted the sales representative.
Buyer beware — the service is great, just be sure you understand their jerk cancellation clause.
I will need temporary office space in the future, but I will certainly not use Regus!

I’ve had the pleasure of attending a few meetings in this space and it is absolutely fantastic. The view of Lake Michigan from our meeting room window was amazing! If you’re looking for a place to host your next meeting or conference and you don’t have the space at your location I would definitely suggest thinking of this place.