RadioShack

I went into the store after my phone was stolen. Ariel could not have been more of a help. Im writing this review on my new phone so its going to be short. However i cant say enough how she went out of her way to help me through a bad situation. She stayed past closing trying to contact sprint through about 6 phone calls. Shes great and i have nothing bad to say about that store.
Also ive been in there many times before and never a bad experience. I live in the neighborhood and ill be going back.

Sorry I ever went back to Radio Shack, Never will again. Originally I was talked into 4 rechargeable batteries, which I didn’t need. No one told me that if I didnt use them in a relatively short period of time, they would drain and I would be stuck with unusable product. No exchanges. I learned 2 things, one about batteries and one about which Stores to cross of my list! Tried to send an email to corporate but their website wasn’t working.

Matthew the store manager is awesome! Went out of his way to help me even when he didn’t stock what I needed. Top notch customer service.

Very rude staff. Told me by phone my item eas in. Wjen i arrived they said they didnt have it. No explanation. No apology. Took every effort to ognore me in store.

Gets an extra star for service. Employees are usually helpful here from what I’ve experienced.
Only 1 star for prices. I honestly feel like I am being taken advantage of every time I walk in this store. The prices keep getting higher, and you can find the same stuff (usually even better quality) at other stores for nearly half price. Unfortunately, RS is the closest. Still, I have stopped going here — they finally lost a customer who used to be very happy with them.

My DVD player crashed. I went to Radio Shack for convenience. It was snowing, and I was too lazy to drive to Best Buy, where I might get a somewhat better deal.
(In store 20 seconds) «Hi. May I help you, sir?»
«I want your least expensive DVD player.»
«We have these: (gesturing) One is $ 99.99 and the other is $ 69.99.»
«I want your least expensive DVD player.»
«Really, that’s all we have.»
«Okay, thanks anyway. I’ll go elsewhere. That’s way too much.»
«Well, we have one over there (gesturing) that’s only $ 39.99.»
«I want your least expensive DVD player.»
«Let me see if I have one in stock, okay?»
«Okay, if it’s your least expensive DVD player.»
She’s gone a very long time. She returns empty handed, talking on her cell phone. She holds the phone away from her ear. «I can’t find it. I thought we had two of them.»
I hand her a box containing a DVD player which I had found on a bottom shelf with a sign on it that said in red letters: «$ 29.99.» I hand her the sign, too.
«I want your least expensive DVD player.»
«That one is also $ 39.99. And, that sale is over. I can’t give you that price.»
«Okay, thanks anyway. I’ll go elsewhere. The sign was out on display. That’s B.S.»
(With a straight face, she asks): «You really gonna leave if it’s $ 39.99?»
«Yes.»
(Sigh) (to the person on her cell): «Can you wait, dude? I gotta help this dude.»
«Oh, okay. $ 29.99.»