Quatrine Custom Furniture

Staff is very friendly.
I did few quoting of a custom frame bed with drawers. Pricy but if you are up for custom furniture, it is not extremely expensive as considering you can build your own.
store itself is bit smaller.

I ordered 2 slipcovers and asked them to design a custom smaller-​scale daybed. To coordinate the fabrics was impossible, because what’s on display and what’s actually available is completely random. After spending hours trying to coordinate, with very minimal design help, I ended up with something that was okay, tho not spectacular. Then I was told they did not have enough of the printed fabric. After getting all of it plain fabric (so much for the Quatrine look) I noticed a waiver on the invoice regarding delivery gaurantees that made me think twice about the daybed. So I cancelled it and ended up with 2 plain slipcovers that could have be made locally with some fabric from Fishman’s or Vogue for much less (and the choice of fabrics would have been better).
Along with other «mix-​ups» and an unapologetic attitude from them, I would say the Chicago store is only for those with very basic requirements, a big pocketbook and that don’t have any other way to get the same look.
Update after 8 months: I have to give them another star, because after many emails and phone conversations and redos, they fixed the sizing issue and agreed to make 4 extra cushion covers in a new print that also goes with my slipcovers.
I really do like their slipcovers, just be sure to verify their print availabilty before you fall in love with a particular one.
Great designs and concept, but the corporate-​level customer service people are awful on basics like responsiveness to emails.

Stopped by Quatrine and was browsing Jose Guzman and Denise Keeting were so helpful. they took their time to show me all the various types of slip cover styles.
The store was having a really good sale and actually the prices were quite reasonable. The style and quality of the materials was superior. I was very encourage that all the sofas and covers are made in California. Made in the USA. I like the concept of being able to change out slip covers.
If you save up your money for a good couch (3000 – 4500) one you will keep for a long while and then you want to change your surroundings, its hard to think about buying another couch. Quatrine gives you the option to have another slip cover made especially for your coach. Its a great way to redecorate without the burden of figuring out what to do with your old coach.
Thank you both for taking your time and showing me and my husband all the different options. Nice folks, very knowledgeable worth a visit.

I purchased fabric for slip covers for a sofa and chair originally purchased from quatrine many years ago. The fabrics are wonderful. Very pricey, but wonderful. I had no problem with customer service. What I did have a problem with was the quality of work. It took months to receive the finished product and when I did, the size was all wrong. I returned to it to the factory, waited several more months (all the while they had my money) and it was still wrong. For the amount of money I paid for the fabric I would have expected a much higher standard of craftmanship. BUYER BEWARE.

Stay away from this store. They are a total ripoff. They charge twice as much for brand name merchandise that is carried by their competitors. Their customer service is just terrible.

Yep things in here cost a little money but the colors are so hypnotizing. It’s so refreshing and they hare tons of great stuff here!

This is a great furniture store! They’ve got over 400 different fabrics and 20 different styles of sofas, chairs and ottomans. They also sell home accessories like pillows. the staff is super friendly and knowledgeable and will definitely work to make sure you get the furniture you really want!