Premium Appliance Repair

Chicago, Estados Unidos

4.8

Fechado agora

20 avaliações

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Telefone
+1 773-770-4320
Site:
premiumappliancerepair.com
Endereço:
3518 N Nora Ave, Chicago, IL, 60634
entre a Addison St & a Cornelia Ave
Dunning
Paradas e estações próximas de transporte público:
900 mBelmont & Octavia Terminal
1.1 kmIrving Park & Oak Park
1.2 kmOak Park & Read Hospital
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Hoje

Hoje 8:00 – 20:00
Fechado agora
Horário local (Chicago) 04:34 sexta-feira, 29 de novembro de 2024

Horário de funcionamento

segunda-feira 8:00 – 20:00
terça-feira 8:00 – 20:00
quarta-feira 8:00 – 20:00
quinta-feira 8:00 – 20:00
sexta-feira 8:00 – 20:00
sábado 8:00 – 18:00
domingo 11:00 – 17:00

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Proximidades

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20 avaliações para Premium Appliance Repair

Não exige registro
Classificação do local: 5
Westchester, IL
Had a washer in a rental unit that went bad. Jose came out (on time) and diagnosed the issue. He then went on to tell us that the parts should not have failed in a washer that new. He said he would have to charge us retail for the parts, but said if we contacted the manufacturer direct, they might sell us parts for less because of the earlier than normal failure.
That advice saved us about $ 125.00
Jose showed up on time, was very polite, knowledgable and took care of the problem.
Not sure how you can go wrong with these guys.
Classificação do local: 5
Seattle, WA
I am aware that most of the appliance repair business is a small business operator, but I really appreciated that when I call to make an appointment, somebody would answer the phone right away instead of answering machine.
Premium appliance repair answered right away and it was easy to make an appointment. The communication was clear and everything was done well with the appointment.
Thank you for a good service.
Classificação do local: 5
Chicago, IL
Jose and James came on time and actually called to see if they could come out earlier. I am completely satisfied with Premium Appliance Repair. Both Jose and James were professional, had the necessary parts and got the job done quickly. I would definitely recommend Premium Appliance Repair for any service related needs you may have. Both were knowledgeable regarding the problem with my Maytag dryer. Couldn’t ask for anything more. Thanks again.
Classificação do local: 5
Chicago, IL
I have used Premium appliance Repair two times to repair my stove, both times I received excellent service. Jose and his partner are considerate, efficient, and professional. They arrived in a reasonable time both visits. The people at the office let you know when they will be arriving. Everyone at this business is very friendly. Their prices are reasonable too. I recommend them highly.
Classificação do local: 5
Naperville, IL
I called Premium to repair my wash machine. They were able to come on a Sunday for the same cost as a weekday. The technician, Ted, was prompt, polite and very knowledgeable. He was able to diagnose the problem quickly and gave us a few helpful hints to keep our washer working at its best. Best of all, if the washer has another other problems within the next year, they will come out without the service call fee. I will definitely recommend asking for Ted from Premium Appliance Repair.
Classificação do local: 5
La Grange, IL
We have used Premium Appliance Repair to service our Kitchen Aid built-​in fridge and dishwasher … each time, their service has been amazing! We have had both Ted and Jose to the house to work on our appliances … they are both professional, friendly, and competent! In addition, their call managers are great and follow-​up when they say they will. Best in the business.
Classificação do local: 5
Chicago, IL
I needed help with my dishwasher and Ricardo from Premium was efficient and courteous. When I initially called the company (based on good reviews and proximity to my house), I got voice mail. I hung up and and called another company and also received voice mail. So, I returned to my original choice and called back, this time leaving a voice mail. My call was returned promptly and professionally. I received a time frame for service as well as a follow up call confirming and narrowing my time frame. Once again, everyone was very courteous and my dishwasher was repaired properly for a reasonable price. I will definitely use Premium Appliance Repair again.
Classificação do local: 5
Chicago, IL
Living in a small condo with no backup fridge or freezer, it really sucks when your fridge goes out. Not only was this company able to send someone the day I called, the repair was made that same day… other places I called didn’t have openings for at least a day, and even then it was just for an estimate. Ricardo showed up on time and was helpful and honest about all of the options. Fortunately the repair he attempted worked, and my fridge was back in business. The fees also seemed reasonable in my limited experience. Very happy with this company, and I’ll call again in the future.
Classificação do local: 5
Chicago, IL
I took the advice of the doorman at my building and boy was I glad I had the recommendation. The repair to my dryer was done quickly and at a reasonable price. Very please with the knowledgeable personnel. I will call again the minute I have a need.
Classificação do local: 5
Berwyn, IL
Attack of the appliances! I had a dishwasher that was overflowing and a freezer that was not making any ice. For a double appliance job I only paid $ 159 which was super reasonable. Ted came out and resolved all my issues. Also much thanks to Michelle who was able to set it all up with ease. So happy with Premium! Thanks!
Classificação do local: 5
Chicago, IL
Premium, I am forever grateful for your service! My stand alone ice maker is in tip top shape! If wasn’t cooling or producing ice and now it’s functioning perfectly! Michelle scheduled me for a late afternoon and these guys came out a little earlier than I thought. Happy about that bc I had some place to be. Ricardo did a wonderful job fixing it. Will def use Premium again!
Classificação do local: 5
Burbank, IL
Im very happy with the services that were provided. I almost thought I had to buy a new fridge which would of cost a good chunk of money. I was recommended from a friend of premium appliance repair. I called and a young lady named Michelle answered the phone. She made things real easy. She got my fridges model and scheduled a day for it to be repaired. They came out and fixed it. Definitely saved me a lot of money. Thanks Ted for saving me money and supplying good friendly service.
Classificação do local: 5
Evanston, IL
Excellent professional service, and reasonably priced.
My GE fridge had stopped working a few days ago and i really didnt know what to doso I gave them a call. Their technician (which i believe his name was Ricardo) arrived on time as scheduled that afternoon. Diagnosed and fixed the problem.
I highly recommend these guys.
Classificação do local: 1
Elmwood Park, IL
I didn’t hire this company and I’m primarily rating them on their minimum charge which is $ 149.00. This is a bit much to pay if they make a house call and it is determined that the problem was something minor like the power cord being unplugged or needs replacement.
I did hire a company that had a $ 70.00 minimum charge.
Classificação do local: 5
Chicago, IL
I am an assistant property manager in Chicago and continually impressed with Premium! Diane is always patient and helpful on the phone while coordinating appointments, and Jose (technician) is the BEST! He is so knowledgeable, kind, and always prompt. You know that feeling you get when you’ve met a genuinely good person? Jose fits that bill for me! His partner (in training), James, is equally as great. Ricardo, their other technician, is just as competent and patient! These guys are the GOLD STANDARD for getting all kinds of appliances fixed. Seriously couldn’t rave about them enough. We give them CRAZY amounts of business as a property management company with over 1,000+ managed units and we do so because they deserve it!
Classificação do local: 5
Chicago, IL
I worked with Ricardo from Premium. He helped me fix my busted dishwasher. He was excellent and professional. Premium overall made it easy to schedule a time and was very flexible. I would definitely recommend them.
Classificação do local: 5
Chicago, IL
Premium Appliance Repair was the only place that would send someone out immediately to repair our Kitchen Aid refrigerator. Jose and James determined the cause of the problem, ordered the part and were here to fix it once the part came in (2 days). They were quick and courteous and I would use them again for fixing any other appliance too.
Classificação do local: 5
Chicago, IL
Recently had a oven failure. Was pretty much resigned to needing a new one, because who reliably repairs appliances anymore… or so I thought.
Called Premium and went through a very simple and efficient appointment setup. The operator was courteous and clearly explained the cost for the visit and gave a manageable window for the appointment. The person also made sure to get the brand, in our case a Fridgidaire.
On the day of the appointment Ricardo called to give us a more precise arrival time. He arrived and really did a 5 star job. Quickly identified the problem and described what need to be done. Also went above and beyond with advice on cleaning and maintenance. Also gave us some realistic advice on an issue we have with another appliance.
Will absolutely 100% use this company again. In home customer service from friendly, reliable and thorough service providers is a dying art… but Ricardo and Premium get it.
Classificação do local: 5
Chicago, IL
Change of heart!
Originally I left a bad review, because I felt unfairly treated– I didn’t feel their service was worth the money they asked for.
Apparently Ted found out about my bad experience, called me up and apologized.
Bad service is not their moto, and he wanted to make it right.
I was given a refund ASAP, and Ted has been very prompt with all the customer service communication.
Thank you for treating the customer right!
Classificação do local: 5
Palos Heights, IL
I can’t not begin to tell you how annoying it was dealing with me fridge constantly having issues. The light, the ice maker, the filter, etc. I was referred by a friend to Premium Appliance Repair and they were exactly what everyone reviews them at, excellent! Both Diane and Ted was responsive, professional and friendly, and the technician arrived on time (on time!!!). So if any of you that know what a pain that could be to wait for someone to come out, then you understand how crucial and pleasant it is to have a reliable company to work with.
Highly recommended!