Physicians Laser & Dermatology Institute

I have seen Dr. Backus and Dr. Garden, both for various laser options. I had treatments for freckles, melasma and acne and I found the treatments to be very effective. Dr. Backus showed me before-​laser and after-​laser photos of myself and I was astonished at how much improvement my skin had. My acne is reduced, my freckles are totally gone and the melasma is almost all gone (still going to laser). I love both of their personalities, they are friendly and didn’t rush me at all. The front staff is also very sweet. I highly recommend them.

I get that laser treatments might not work for everyone, but I can’t find any reason to complain about the service or results that I have received at PLDI. Actually, my results have been far better than I ever expected! I had a laser treatment for acne that worked really well for me, and I had seriously exhausted all other options. I wasn’t too hopeful trying this out, but I was pleasantly surprised. It took a while for my skin to adjust, but once it did, acne has no longer been a problem for me. I used to have severe cystic acne that left discolored, indented scars. Although I’m not sure if this is from the laser treatments or not, even some of my old scars have significantly faded. Overall, a good experience! I am really happy with how my skin looks and feels now. The staff and doctors are very nice, friendly, and accommodating here too. Thank you! :)

I’ve been seeing Dr. Massa for three decades now. She is incredibly patient and will go to great lengths to make sure you understand your treatment plan and are fully satisfied with her services. I wouldn’t go anywhere else!

I had a total of 6 laser treatments over a course of 6 months for my acne scars last year by Abnoeal D. Bakus and it was the worst experience ever! I wasted a total of $ 2500 priced $ 380/​treatment including a consultation fee of $ 165 and it screwed up my face! I ended up breaking out more acne on my face and he said it was normal because my skin needed time to adjust! Such BS! I want to sue this guy and get my money back!
Stay away from this clinic especially from Abnoeal D. Bakus!!! I wouldn’t trust him with your skin!

I had a very different appointment with Dr Yaghmai than the previous reviewer. The appointment started late and she was very confusing in her assesment of what my options are — for non-​complicated issues (laser hair removal for blondes and a broken blood vessel under my eye). She didn’t try to push the laser hair option as it’s not ideal for blondes (understandable) but recommended a procedure for the blood vessel for about $ 400+. Two weeks later, I received a bill for $ 165 which was NEVER mentioned when I made my appointment nor when I checked out with the desk at the end of the appointment. You can have my $ 165 but you will not be getting anything more from me. Take your business elsewhere.

Dr. Yaghmai is a specialized dermatologist. She is very friendly and approachable. I’ve received some laser therapy from her and she is very honest about the expectations. Appointments have usually started late and many times it feels that she is rushing through the visit. I guess that is common with most doctors. The billing department is very accommodating and they will work with your insurance company.