Physicians Immediate Care-- Six Corners

Went here on a Saturday because my regular doctor is not open on the weekends. I had been suffering from a terrible cough which I had gone to various nurse practitioners and not one of them could give me something to make it go away. Saw this location online signed up online and when I got there process was fast. Doctor gave me some meds and I was out the door and feel way better! Doctor was really nice! Would def come here if stuck in a bind again.

I’m bummed that I have to give this place a one star review. I’ve visited before and everything was fine — I’ve even sent my partner here for various medical needs because it’s convenient and you can check in online.
HOWEVER, if you’re not going to accept my PPO Blue Cross Blue Shield of Illinois insurance card because it says DENTS on the front and don’t believe me when I say it’s both my medical and dental insurance card, I guess we’re at an impasse. I would love to keep visiting your office, but you refuse to accept my insurance card. Further, you refuse to contact BCBS to verify that what I’m saying is correct. I have never had this problem in the eight years I’ve been handing this card out (including at this very office), so I’m not sure why it was a problem today.
Anyway, despite this insanity, I still needed to see a doctor and didn’t want to wait until the next day to see my regular doctor. I paid the $ 150 charge that I’m going to have to submit to the insurance company for reimbursement. I even called the BCBS customer service line while I stood at your desk and even the BCBS person said «I don’t understand. My card looks exactly the same and I go there all the time.»
If I could post the «I feel like I’m taking crazy pills» gif in this review, it would accurately summarize my experience tonight.

My doctor is great she’s been my doctor for many years. The reason I’m rating this at 2 stars is bec of the poor customer service in the front desk one person in particular she’s Asian and cross-​eyed no I’m not being mean her race/​looks isn’t the issue. This lady has an attitude. You can’t have someone in the front desk with a negative attitude like that!

Registration is a breeze. (It helps if you research ahead of time to ensure your insurance is accepted here)
In and Out in no time. (It helps if your symptoms are of the kind that an immediate visit is warranted versus symptoms that are non-​urgent, ie colds and minor sprains.)
Clean and tidy exam rooms (Gotta love it!)
Prescription sent to pharmacy of choice promptly. (It helps if you already have a pharmacy you use regularly)
Friendly and Professional service from all staff – front desk, PA and CMA. (These guys work hard in a profession that unfortunately is thankless profession. Please and Thank You’s go a long way)

Service was pretty good in a situation where you cant get hold of your regular pediatrician. They are cordial and they accepted the insurance. Better than ER.

Avoid this place. Stopped in on a Saturday afternoon with a sinus infection. Checked with Admitting on the wait before signing in and was told I would be called next — so about 20 minutes. I signed in and handed over all relevant personal and insurance information. Fast forward and an hour and a half later and I’m back at the admitting desk asking what the delay is. Receptionist has no idea and she looks at me like she has never seen me before. She also won’t tell me why people that came in well after I did were called and I was not. Because I could not get any indication how much longer I would be waiting I had to grab my paperwork and leave. After seeing how they operate I was apprehensive about leaving them any information. On the way out a father told me that he and his daughter had their name called and waited another hour in the treating area and had still not been seen by a physician. By the way, I stopped by a nearby CVS on the way home and was seen by a doctor and got a prescription all within 20 minutes. Lesson learned — see your regular doctor if you can. If its nothing dire stop by CVS immediate care. Otherwise, and I can’t believe I’m saying this, go to the Emergency Room.

Dr. Baier is who every urgent care doc should aim to emulate! She was very friendly but also extremely knowledgable and patient despite all the questions I had. She also had this amazing way of providing me with quick and efficient healthcare while being compassionate and not making me feel rushed. If you need a great doc on short notice– she’s your girl!

EDIT — They agreed to fill my script. Good folks. I would say my initial visit was fine. Needed a couple refills until my insurance kicked in over the course of the next 2 months. Great. As a bonus I was told I could get a couple more refills without having to pay the $ 150 visit charge. This was stated directly to me by PA Jack Enter. Called today, a month later, and was told this time by Dr. Bayer they WOULD NOT refill my Rx but they would gladly see me again for another $ 150. Very shady practice! She even told me there were cheaper options out there! Do your self a favor and stay away from this group — they only care about taking your money and say one thing and do another. Shame on you Dr. Bayer!

Awful experience. I had mrsa with boils so large I could hardly walk. Parents said it wasn’t an emergency and to try immediate care, and I don’t like resurrection hospital any way. I went to the website for immediate care to make sure they take medicaid and the website stated that this location accepts it. I walk all the way over there to find out they no longer accept medicaid at THIS location because «it’s the busiest one» (as said by the receptionist). Now that’s just sick… No concern for patients, right after I told her about the issue I was immediately bombarded with a $ 150.00 fee. No thanks. Then the receptionist was rude too. Wouldn’t come here if I were dying and had the money…
P.S: fix your website.

I’ve been going there for years. I tore my ACL and and received relatively inexpensive care (I have good insurance). This summer I jammed my finger playing softball and against my better judgment went in to have them take a look at it. They charged me for a «repair of a finger tendon» it was $ 319.51 after insurance. How is it possible they examined me for an ACL tear and charged me $ 15 and then go and charge me $ 319.51 for putting a splint on my finger? I called them let them know that there was no repair of the tendon my finger still won’t extend like it used to. It’s still crooked. I wouldn’t mind paying if they had actually fix my tendon. I probably need surgery but I’m afraid to go to the doctor because I don’t have money to burn. Avoid this place and just visit your regular doctor. I was a loyal customer. I’ll never go back again.

This place should really take out «immediate» and «urgent» out of their name. This was my second visit here and pretty much went the same way as the first one. Come in, register, be told that they are only three people in front of you so it shouldn’t be long. Wait for an hour in the waiting room until your name is called by the nurse. Then be told that the doctor still needs to see 3 patients in front of you and it will be a little while to see the doctor. Half hour later the doctor comes in and says «so you have a sinus infection? Let’s give you an antibiotic.» End of visit.
I have fallen for the same «I can’t get in with a regular doctor for a couple of days, this sinus infection is going to kill me and this place is close and convenient» crap again. It won’t happen again.

About once a year I get a horrible cold that I can’t seem to kick and it sometimes turns in a sinus infection that requires antibiotics. This place is so much more convenient than my PCP. I love this place. The staff is great. I always get in and out and if I need a prescription, they have it on site and I can leave with it for $ 12. This is my go to place if I’m not feeling well but don’t want to have to mess with getting an appointment to see my regular doctor.

New to the Chicago area, and had been having a horrible morning of stomach pain/​vomiting (sorry to share that part) but had no idea where to go seeing as I hadn’t been established with a primary care physician in town yet. So we turned to Unilocal.Called Physicians ahead of time and they said sure, come on in.
No wait, went right in after filling out paperwork and they were thorough with their questions and tests, did blood work and tried to talk me through what I was going through. Even though it was going to be a few days before results came back, the doctor was very caring and personable, and wrote me a prescription on the spot — and gave me two doses to go home with.
Unfortunately as I was leaving I couldn’t keep the medicine down, but the doctor to her credit rushed right in, rubbed my back and comforted me (what a welcome surprise) and sent me to the nearest ER so I could get IV fluids.
Would’ve given five stars if they had been able to treat me right there, I find it weird they couldn’t give me fluids — they are urgent care after all… but they were very friendly and helpful and that’s a lot to be said when you’re feeling so crappy, a little kindness goes a long way.

Dr. Julianne Wong (PA) was great. In and out in no time on a SUNDAY !!! Great care.

My friend broke her ankle while we were both visiting from out of town. We came here and were very happy with the treatment she received. They were able to help her quickly and get her everything she needed. Definitely recommend.

Hardly any wait, and the PA was very friendly. accommodating, and answered every question we had.
The only detracting thing I noticed was that the lighting was a bit dim. There’s just something about bright lights at a medical place that equates cleanliness — don’t get me wrong, every precaution was made to make sure the equipment and physical interactions were sterile.

Awesome Place!
I had to bring my 2 year old there because it was a Saturday and his regular doctor’s office isn’t open. The $ 50 copay from my insurance was way better than the $ 125 to go to the Emergency Department. The employees were all very nice and it was very clean in the waiting area and the exam room. They even had fish wall paper to make it nicer for kids. The doctor we saw, Dr. Jack Enter, was nice and thorough. We were in and out very fast and only waited maybe 15 minutes total. My only complaint (which is very minor) would be that the CMA (Certified Medical Assistant) measured my boy’s height and weight with all his clothes and boots on. This made him six pounds heavier and an inch taller (it was February and very cold = lots of layers). Of course we were there for flu/​bronchitis so this really didn’t matter. I would definitely go again if need be.

Need stitches? Forget the ER!
It seems silly to write about a wonderful experience when you’re in pain and shock and need to get stitches, but this place is awesome!
Almost one year ago today, my husband cut himself badly making dinner. We went to a local Scandinavian hospital where we got to sit for 9 (NINE) hours before we got out of there for 6 stitches to his hand. He also got a first year med student who couldn’t numb him properly and she redid the stitches 4 times. I think I was more traumatized watching the whole thing, so needless to say when I cut myself I was petrified.
I called around and found Physicians Immediate Care. I have insurance so for a total of $ 30 vs $ 125 plus 20% copayment (ER charge), I was out of there in 1 hour and 15 minutes! Everyone from the intake receptionist, to nurse Crystal, and finally Dr. Epner, I was treated so nice!
Their bedside manner was great, and the doc quickly numbed me so I didn’t feel anything. We also chatted the entire time so I could take my mind off of what was happening to me. A tetanus shot, some antibiotics, and 4 stitches later, I’ll be quickly on the mend, and will return here to get them removed.
It’s so great to know they are here and I’ll use them again in a heartbeat the next time I do something stupid to myself.

I went here for a pre-​employment exam.
They did the works; a physical, drug test, TB test (ouch!), and a vision test.
They’re very through, and the staff was incredibly professional. The whole process took under 45 minutes, which was amazing! I’m used to the full exams taking hours (with lots of waiting).

Nobody wants a sick kid.
Scratch that… Nobody wants a sick kid on a holiday weekend in a city that is away from home.
It was thanksgiving weekend and my daughter was not feeling good. We were away from home (meaning we were away from our pediatrician) and I had no idea where to go! Enter Physicians Immediate Care.
I made a «zip» appointment online so I did not have to wait among all the other sickies and headed over. When I arrived it was 5:10. I noticed a sign on the door that due to the holiday weekend they were closing at 5pm. CRAP! Luckily the people here are very nice. The door was still open and since I had made an appointment online they told me that they were waiting for me and the Dr stayed a few extra minutes just in case I showed up.
We were immediately taken back to the exam room and the Dr followed quickly behind. The office was extremely clean and even though the nurses and Dr’s were staying past closing on a holiday weekend everyone was very friendly. My daughter was quickly diagnosed and we were sent on our way with a prescription and instructions.
The next day (ps…it was a Saturday) we got a follow up call to see how my daughter was doing. I don’t even get that from my regular Dr!
Having a sick kid is no fun… but its good to know that places like this exist when you need them!