Pet Depot

Simply the best. Been going here for many many years. Louie loves our dogs and always remembers their names. Zoey even sleeps in the bed with him. They are great.

Awesome! But first things first, I’ll explain why I’m very very pleased with my experience at Pet Depot!
So the way I came about using Pet Depot was when I ran into a hugely frustrating situation where one of my roommates who had committed to taking care of and watching my pup while I was gone over Thanksgiving for 5 days bailed last minute due to illness. I found this out the night before I was traveling back to California so I was in a rush to figure out what to do with my pup with my last resort obviously being I cancel my trip and spend the holiday with my pup. Which isn’t the worst alternative in the world because I love my pup but I didn’t want to waste all the money I spent planning my trip back to San Francisco to see my family over Thanksgiving. So I called about 10 boarding places that I found on Unilocal and asked if they had any availability. None had any availability. So after calling the 10^th place or so and hearing the same answer I began to prepare that I probably will have to miss my flight…
But just when all hope was lost, I found Pet Depot. I gave them a call expecting to hear the same answer that «we’re completely full and don’t have any room for your pup.» But luck was on my side and Luis, the owner, told me that he had availability and he’d be able to board my baby girl. I was beyond ecstatic that I found a place in such limited time but was nervous and curious as to why this place had availability. To say the least, I had my doubts and was nervous that I might not want to leave my dog at a place that didn’t seem to have a very large customer base for boarding.
When I stopped by to drop off my pup, I had some trouble finding the place as there isn’t much on the outside and parking is a bit of a hassle considering it’s location. After exploring the street and which door was the correct door to Pet Depot I finally found it and walked through the main blue door and found a room full of pups, out of cages, hanging out on pillows, beds, couches, and I even think I saw a small children’s playhouse filled with some pillows inside as well. It was a lot to take in and I was nervous thinking, «should I really live my pup here, will she be taken care of, will she get beat up by other dogs (she was 4 months at the time and was a bit timid with other dogs)?» But after talking to Luis and listening to how he runs the place I was convinced this was the best place to board your dog. The fact that these dogs are never caged up like all the other mainstream 100+ dog boarding facilities that only allow for your dog to be out for 2 – 3 hours of play time a day with the rest being spent in a cage is the best part about Pet Depot. Your dog can play as much as he or she wants, gets to spend all day and night with other dogs socializing/​playing/​hanging/​sleeping. The setting looks like a larger version of my place with multiple couches and beds for dogs of all sizes to sleep on so I knew my pup would feel at home.
I can’t stress enough how comfortable and confident I felt leaving my dog at Pet Depot and after picking her up, I could tell how much she enjoyed her time there. She was fed well (almost too well for my liking but that’s the least of my worries), looked happy as every, looked more muscular probably due to all the exercise she got playing with all the pups all day and night, and was groomed for no extra charge. Luis clipped her nails (and unlike the other review complaining about Luis clipping their dogs nails too short, my pups nails were fine and there was no bleeding or scarring at all) and he also gave her a bath so she was smelling and looking like a healthy happy pup which is all I can ask for.
I’m once again boarding my pup with Pet Depot and Luis again for the holidays and have the utmost confidence that she’ll be treated well and will have a great little vacation of her own! If anyone has any doubts about the place from how it looks at first glance just take a deep breathe listen to Luis and you’ll be able to tell how much he cares for every dog in their and that he knows them all by name and will spend all of his time maintaining a happy, safe, and playful environment for all of the dogs.
To sum it all up, great place and great owner! I would recommend it to anyone! Cage free is the way to be! If you truly care for your pup you should definitely consider boarding them here.

Great service. The facility may be outdated, but they love your animal as much as you and great prices. My go too for my Alaskan malamute

We have been taking our dog Ashland here for almost three years now and have NEVER had a bad experience. Prior to bringing her here we took her to a high end expensive day care place and she hated it. At the other place they would keep the dogs in crates because there are so many dogs they have to break up their «play» time. At Pet Depot the dogs are allowed to hang out with each other and play all day long. Louie is very careful about who he accepts and there is always someone there watching the dogs. Ashland LOVES going to Pet Depot. When we approach the door she gets excited and everyone there always knows who she is and she is excited to see them. He may not be as fancy as «boutiques» but that doesn’t matter one bit to us because our dog is always so happy and comes home nice and tired! Ashland has spent many overnights with Louie and we know she is always well taken care of. Louie is also VERY flexible with time which we really appreciate. If we call ahead of time he will let us drop her off really early (6am) or pick her up late. Overall, we plan on taking our dog here as long as we live in Chicago and highly recommend it to anyone with a playful pup.

I am beyond upset with this place! First time customer, went here simply because of the good reviews.
When I walked in my first thoughts «who would leave their dog here?!» But they say never judge a book by its cover so I decided to proceed and have my pup Mollys nails trimmed. A bigger man slowly approached the «front desk» if that’s want you want to call it. I told him a nail trim and he took Molly back into a corner of the room where I wouldn’t be able to see him. After about 5 minutes I heard Molly squeal 3 times! Molly is very gentle she doesn’t move she loves getting her nails trimmed. When he brings her back he said he clipped a nail too short. Sure that happens… But molly has 3 toenails that are bleeding and I mean serious amounts of blood. I had to wrap her paws for almost an hour and now she won’t stop licking them! I feel SO bad for my baby! Please DO NOT take your loved one here for any nail trimming!

I have nothing but good things to say about Luis and Pet Depot. He has an excellent way with the dogs and seems to really care about them. I’m confident that Pepper is going to be well treated and happy when he comes home. I’m glad Pepper has made some canine and people friends at Pet Depot!

When my wife and I got our 13 year old border collie Chance back from petsmart with bloody gums and acting extremely anxious we knew it was time for a new groomer.
With all the choices in Roscoe Village/​Wrigleyville I am so glad we chose pet depot! After having Chance groomed here for the fourth time I knew I was confident in leaving a review.
The dogs get to roam freely and because Chance is older they have always been super accommodating with our requests. Whenever I go pick him up he is always relaxed, roaming around, and sniffing or he’ll just be laying around and relaxing. Very relaxed, as opposed to other groomers who cram him in a cage or don’t take his age into consideration.
My mind is always at rest when I leave and pick up Chance from pet depot and I think grateful is the exact word I would use for this place.

I have been a customer/​client of Luis at the Pet Depot since my English Bulldog was 5 months old. She is now 8 years. I have so much appreciation for this daycare and walking service, because of the exceptional care that my dog has received throughout her life. The dogs that come there are all happy and content. It is a cage free environment and the dogs all relax together and play together.
I have left my dog with Luis for a week at a time when we are traveling and never have to be concerned. If something comes up, which they do with bulldogs from time to time, Luis has had her taken to the nearby Roscoe Village vet for me to get checked out or treated. The walker and dog-​taxi person for us is also one of the kindest and most trustworthy individuals I know.
Factually, it is a low-​key but always clean operation. So if your dog must have a Ritz Carlton experience which won’t matter to the dog and you like to pay more, you might try somewhere else.
In short, I highly recommend this service provider.

I love this place! Louie and his staff are the best. I like how this place has the ability to take my puppy in earlier than other places, I’ve even dropped her off at 6am a couple times. Louie accommodates our schedule and also closes later (9pm) than other doggie daycares. Best part yet, Louie lives here so he has the ability to provide ²⁴⁄₇ supervision especially for people that leave their furry friends over night.
Like others have said, it’s not the most appealing place but it’s honestly how they treat my puppy that I’m all about. At first when we started doing day care, she was shy and intimidated. Now once we get near the place, she starts getting all jumpy and excited to enter the building! She greets them with excitement like how she usually greets us.
I definitely suggest this place and trust them with her life. Give it a try and you’ll love them too.

I love the Pet Depot! More importantly, so does my dog :). Henry has been going to the Pet Depot 2−4x per week since I adopted him. Every time we turn the corner towards the Pet Depot, he gets super excited and his tail starts wagging like crazy.
What your dog needs is somewhere where they can play with other dogs and be well taken care of. The most important thing to me was how Henry would be treated — and it was obvious from the first time I took him that Lou and his staff really care about the dogs. It is clean and the dogs all seem really happy. And I really like that when I walk in I can see what Henry’s doing and how the dogs are interacting — it isn’t like he’s hanging out in a back room where I have no idea how he is being treated.
Henry stays there for both daycare and boarding — both are phenomenal!!!

Great place to take your pups for grooming! It’s slightly hard to find and a little intimidating walking in but the staff is super friendly and love my dogs so that gives me more piece of mind leaving them there.
The groomer keeps notes of how you like your pup cut so that the next visit she can do just as good of a job if not better! Haven’t brought my dogs for daycare or boarding yet but will use them if need be.
Olive and Popeye now have their summer cuts and are enjoying every minute of the sunshine!

Pet Depot is the best Dog Daycare in Chicago! Lou cares deeply for the dogs and they love him. My dogs loved Lou and would cry in joy when they saw him. I just returned to Chicago and I am getting ready to adopt a rescue. I will be giving Louie a call. Thank you for all the love and care you have given my family members over the years. Let the tradition continue!

I took my dog to be groomed and she got an eye infection. I read the reviews on Unilocal and they seemed good so I brought my dog in to be groomed. The place had a very strong smell and I noticed stacked carriers (even though they claim to be cage free) but I left my dog there anyway. As I was leaving I had a sinking feeling but told myself everything will be fine. I picked my dog up a few hours later and when I got home I noticed that she was squinting her left eye. A few hours later there was a yellowish discharge from both eyes. I took her to the vet this morning and the vet confirmed that she has an eye infection. I would not advise bringing your dog here, I should have listened to my gut.

We LOVE Pet Depot. I can’t rave about this place enough. We have sent our dog to day care here since he was 10 weeks old and have been so fortunate to have found Louie and his staff. Louie knows all of the dogs by name and is invested in every single one of them. He knows about all of their social lives and has reported health problems that he noticed in our dog even before we did. Our dog has ample space to run around and socialize during the day at Pet Depot. He is taken on walks and is given baths when he gets too dirty. When we drop him off and see how excited he is to see Louie and his friends, we feel so lucky to have Pet Depot.

This review is for the grooming services and I have not boarded my dog Cubbie here. I had Cubbie groomed here by Kathy and she cam away smelling great and looking adorable. Also the pricing was about as reasonable as it gets for a wheaten terrier. As for the boarding I love the fact that the play area is right there when you walk in. How much more transparent does it get?

We love Pet Depot! Lou is such a nice guy– all the doggies there seem so happy and well cared for. Our 6month old pooch didn’t feel overwhelmed with the 10 or so other dogs (big and small, young and older) there, and Lou allowed a gentle introduction into the pack. (I had also looked into another boarding place, and I was a little concerned that they board up to THIRTY dogs in a pack at a time!). The place, though not glitzy or chic, is clean and smells nice. We boarded our boy for 7 days, and we also do once-​a-​week daycare so our poochy doesn’t forget the ways of his kind. The location is spacious, and there’s also an outdoor area with some agility apparatus. Lou obviously loves dogs, and they love him. Our little guy always comes home happy and tired. Highly recommend!

Fellow Dog Owners: This place is the dogs tail wag. If you are looking for a doggy day care or pet care location, this place is a must go. I drop my dog Kano off here when I am out of town and need pet sitting, or occasionally as a treat for him.
The interior is pretty huge and lofty looking (compared to other small area places I’ve visited) and has an outdoor patio open during the summers.
Speaking for Kano: He has an opportunity to be well cared for and run around playing with the other dogs, and the assortment of toys and displays. It sure beats leaving him at home and having the neighbor check on him. I believe its very important for dogs to learn to have fun and be social with other animals/​humans.
Speaking for myself: I have peace of mind knowing there is 24 hour supervision (I once took a sneak peak in the Window at 2am) and the attendant was playing with the dogs.
The prices are very affordable and you can tell the owner and their employees are all dog lovers.
Best of all? Their Hours. They close at 9pm (later than most places). Since the owner practically lives with the dogs, Ive picked up my dog after 10 pm a few times. BONE-​US!
Get it? Bone-​us (Bonus?)
*terminate bad jokes*

This doggy day care place is great! I have been taking Moses here for over a year and he always is very happy and very tired after a long day. In nice weather the dogs also have access to an outdoor area which is nice to get some fresh air. You can tell the owner really cares about the dogs and he lives on site. I frequently will come to pick up Moses and the owner is playing ball with them or sometimes my dog likes to feel at home and snuggles up next to him to watch TV! I always feel at ease knowing Moses is in good hands here.

I leave our dog w Louie when we travel. He can always accommodate. I love Pet Depot bc they don’t kennel the dogs. Louie is awesome! I have no concerns when I take Sunnie there… and she comes home exhausted! Sleeps for days.
Thanks Louie!

New customer dog daycare tryouts, 3 free days of doggy daycare!
In this city you really cant beat that deal! They have tons of great deals which makes it very affordable and easy. There is plenty of room for the dogs to run around and have fun. The guy is really nice and lives on the premises so he is always there. I recommend trying it out!
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