Perfect Image Aesthetic Centers, Inc

I made an appointment for the Oak Park location. I called on my way there to say I was running 10 – 15 min late. The person I spoke with said he would text the technician to let her know. I finally got to the location & went to the 2^nd floor since I was told Suite 200. On the second floor there are 2 solid wood doors. Neither is identified as Perfect Image or suite 200. I go back to the lobby to check the directory but find Perfect Image is not on the directory. I try calling the same number I called earlier. I get no answer but leave a message saying i’m there but don’t know where to go. I go back to the 2^nd floor. I try the phone in the hall but there is nothing in the phone directory to reach them. I knock on the doors… but no one answers. Someone finally comes out of one of the doors. I ask if she knows if Perfect Image is back there– she says yes but they are now closed. I tell her I had a 6pm appt. she tells me I’m late & that she checked the lobby once to see if I was there. As of 11:30 the next day, I have still not received a call back from my message saying I can’t find the location or the later message saying how frustrated I was that they closed. Really disappointing.

I bought a package off of Groupon and had 2 extended combination procedures done at the Oak Park location. My procedures were each 40 minutes long and a combination of ultrasonic cavitation (to liquidize and eliminate fat) and radio-​frequency (smoothes out the skin. ie: cellulite)
I had these done on my thighs and I was extremely extremely excited to see that I had very apparent results! My thighs have been a «problem area» for my whole entire life and now I finally feel confident! I will definitely continue as a patient/​client of Perfect Imaging. Eleonora and Jess were the two technicians who worked on me and they were both just wonderful

Love the technicians — hate Chase (owner /​manager). He promises you the world during your consultation and repeatedly states «risk free» /​results guarantee /​full refund if you’re not satisfied. When /​if you’re not satisfied with the results, he ignores you and won’t return your emails /​calls. I had to chase Chase for 2 months and file a BBB complaint before I ever heard back from him upon which time he issued my refund (finally!) and made false statements in his defense to the BBB about how he «never» promises risk free /​results guarantees (even though it’s in writing — idiot!). Not only did I not notice any results after 12 — 13 sessions (NONE!), but I would NOT recommend doing business with Chase. Go somewhere else — somewhere with some element of professionalism and integrity.

Like many reviewers here, I purchased a groupon for cavitation treatments. The office phone is an 800 number, at which I left a voicemail requesting to schedule my appointments. I received a prompt call back and scheduled 5 appointments. (Yes, they doubled up my 10 treatment package. I was told this is for the convenience of the customer as well as better results from longer treatments.) Everyone in the office is very pleasant and friendly. My first appointment’s technician was very professional. The office itself was very spa-​like, and the rooms were very clean and comfortable. The treatment itself was very relaxing, like a mini-​massage. After the treatment, I sat down with a salesperson who explained how to upgrade the rest of my services and the cost of additional packages. I did not purchase anything and did not feel pressured to do so.
My second appointment was cancelled with short notice, and I was told I will receive a free treatment upgrade as compensation.
After only one treatment, I am unsure of any results since I did not take pictures or measurements. However, my significant other did make a comment about how the treatment area appeared trimmer.
Overall, I would recommend trying the place out. The groupon is a good deal and the packages presented in-​house are actually pretty affordable.

I recently redeemed a Groupon at Perfect Image Aesthetic on North Avenue for three ultra lift non-​surgical face lifts. I have to say my experience was really great every visit. I got reminder calls and emails for each appointment, the scheduler was very helpful rescheduling my last appointment, and called to tell me there was a last minute cancellation so I could get an earlier appointment.
I was a little apprehensive after reading some of the reviews, but was definitely pleasantly surprised at how well everything went.
Everything was on time, efficient, clean and very pleasant. Maryanne (?) gives a wonderful facial massage before and after the treatment.
I love how my skin felt afterward, and will be back for more.
Mcrchicago

I purchased my micro deal through Groupon for $ 39. I only wanted to purchase 1 to start with and see how my session goes. The office is conveniently located close to me and has parking which they validate for up to an hour. My micro session was great and I was able to purchase a package of 3 for the same rate which is a great deal!

Love Jes and Victoria! They are both super nice and educated me on the skin while making me feel comfortable! I also thought booking was easy… April was great to talk to and helped book appointments with ease.
The office is a shared space which thru me off the first time; but, once you get in the treatment room… the lobby doesn’t matter! Parking is easy… just don’t forget to get a validation.

I’ve experienced the same thing as other reviewers. I’ve left messages trying to book an appt for the groupon I purchased and haven’t received any calls back.

Let me start by stating I was very skeptical going in. I found this place on groupon and figured hey I’ll give it a try. I purchased the 10 ultrasonic cavitation treatments. Supposedly this is suppose to burn fat cells. When I called to schedule my appointment I was told that they double them up. So you really only get 5 sessions. They are 45 mins each which is interesting since the regular package sessions are also 45 minutes.
First treatment I arrived a few minutes early, as instructed, only to wait about 20 minutes before being seen. The office was not at all what I expected. It’s shared by several different companies and at times is very busy and loud. Went into the room and was greeted by Jessica, a very friendly young lady who had me fill out some paperwork and then took a before picture. Aside from the annoying buzzing of the machine, the experience was pleasant and relaxing. Unfortunately, since she was running a few minutes late and I had arrived 10 minutes early, I exceeded the free one hour validated parking and was forced to pay the $ 7 difference.
Second treatment I was seen on time but by a different technician. This experience was much less pleasant. The girl was obviously new and kept holding the device in the same spot causing a burning sensation. Not a relaxing experience to say the least.
Went home and took another picture of the area. Didn’t notice a difference, but I had only had two session.
Third treatment saw Jessica again, but this time she suggested using a different type of treatment since I hadn’t seen any results. This machine was designed to shrink the fat cells opposed to burning them. This treatment was only 30 minutes which was great because yet again she was running few minutes late. She put four paddles on my stomach and a type of compression wrap over it. She dimmed the lights and left the room. This experience was very relaxing. Almost spa like relaxing.
Forgot to take photos once I got home.
Fourth treatment saw Victoria. She seemed very knowledgable about the machine as well as services offered. I did feel like she was really trying to sell me on it and even suggested a job in sales for her. She also suggested skin tightening. After having my daughter I was left with stretch marks and loose belly skin that has never gone away. That being said, she spent the last 10 minutes of the session doing skin tightening. I was very excited about it and hopeful. Unfortunately, I still don’t notice a difference.
Went home and took another picture. Compared the pictures and didn’t really see a difference.
Chase (the manager/​owner?) spoke to me about the different packages they offer. I would really like to continue the skin tightening treatments. I am still a skeptic and undecided. If I do go ahead and try them I will update my review with the results.

Great customer service. Top of the line equipment. Can’t wait to see the results after completing my sessions.

Update!
Ok Victoria — Still amazing. Friendly, professional, makes time fly. I was provided an apology for the run around getting my appointments set up and they also gave me 2 free sessions for the inconvenience.

I received my sessions through Groupon they definitely try to upsell me since they found out I was not interested the service begin to be a little different wasn’t happy would not recommend it

I found out about this place through purchasing a Groupon which I normally don’t do for any facial treatments. They are very professional and great customer service. Facility is nice and very clean. I highly recommend.

Don’t do it don’t go there I bought off of groupon 10 session for $ 200 and they only gave me three session kept canceling on me the worst ever never got my $$$$ back or anything beware ppl

My first visit was this week — microdermabrasion treatment showed immediate results. Brighter skin for sure. Looking forward to future appointments.
Lovely staff, very clean, very friendly and knowledgeable. Complimentary parking is another plus.

I was very apprehensive at first, especially since the deal I received was through Groupon. (I was afraid that the quality of service would decline knowing I was not a full-​price-​paying customer)
In addition, I didn’t know what to even expect from an Ultrasonic Cavitation treatment.
I was pleased to have the opportunity to meet with Victoria, who was pleasant, informative and made me feel very comfortable overall. She was very customer service oriented, and knew her product… The room was peaceful and relaxing and Victoria went through each step and explained everything thoroughly. I had a lot of questions and she was able to answer them all. I highly recommend Perfect Image, and Victoria, she is stellar!!!

I purchased a Groupon at Perfect Image Aesthetic Centers for 6 sessions of micro-​dermabrasion. So far I can’t really comment on any major improvement in my skin since I have only had two sessions, and this sort of skin treatment is very mild. I wasn’t expecting to see any yet. The up side with this procedure is that there is no recovery time, but if you have any real problems with your skin don’t expect major improvements after one or two sessions, beyond a little brightening to your complexion.
Victoria has been doing my micro-​dermabrasion and is pleasant to chat with. She has even offered some extra advice about what might further help me, after an adverse reaction to anti-​biotics damaged my skin. The thing I appreciate most is that she knows medication can do that! Chase the manager is nice as well.
The office is a nice space, and the treatment room itself looks almost like a cozy bedroom in your home. It’s very relaxing. You could easily fall asleep in there. Everyone I have talked with associated with Perfect Image Aesthetic Centers has been very polite, accommodating, so that’s what I am reviewing, and my overall initial impression.
Be sure and check your confirmation email for your first appointment. It does have pertinent details about the parking situation for those traveling by car, and their suite number.

Ok so here is the skinny…
Chase actually contacted me and apologized for the absenteeism of Perfect Image. He offered me to come in gratis to try their services. Anyone that knows me, knows I cannot turn this down.
I made a super easy apptmt with him via email.
This place is located in that huge mall like structure on North Ave and Sheffield… who knew?! The one with FFC, Express, and about a billion other stores. They have parking attached which they will validate. Bonus because everyone knows that in this hood, parking is a nightmare!
Showed up and realized that the front desk staff is staff for a variety of places. Ah, this makes sense now. Chase came and intro-​ed himself. Super nice guy.
Took me to Vanessa, who was extremely knowledgeable on skin and I have to say… looked amazing.
The space was nice. She dimmed the lights, had great music in the background, comfortable table… ahhh, nice.
Started with the Russian massage… WOW! This is what I have been missing in my recent facial apptmts. WHAT AN AMAZING facial massage.
I LOVED it. Honestly, it was probably the next best thing.
Next up-​the ultrasonic part. Now, let me say… I felt like I could feeeeel it working… if you know what I mean. Slightly hot, slightly tingling, slightly red after. I have to say, my face looked visibly plumped after.
I have to say, I am kind of jumping the gun a bit here. BUT I am going back for a few more sessions… I am extremely hopeful that they will be as great as this one. I will keep you posted, but so far, I am really liking the results.

I had an amazon local deal for the body sculpting. Victoria was extremely nice and gentle, so this is nothing against her. My 3 stars go to the fact that I really don’t think any of this stuff works. I understand one time isn’t going to do much, and this is why they try to get you to buy a package. But this «inch» or whatever you may go down after one time is water weight. The first thing that goes in your mouth will expand your inch. So they tell you to come back twice a week… They also go through this whole consultation with you trying to «see what got goals are» I had this done on my stomach. Victoria even told me I need to stop eating cheese, chocolate and drinking wine (i would rather just be fat) I know for a fact I will not be trying it again. Honestly nothing will help you loose your «pooch» besides diet and exercise… Or just accepting that you have one and live with it.

Made my purchase (living social), called and got an appointment almost immediately! Needless to say, super excited! When I arrived I noticed everything was very clean and modern looking; met with Chase who explained what was going to take place and then introduced me to Vanessa, who also explained what the procedure was and what exactly she would be doing (also answered a few questions I had). Both are very professional and I was impressed that they both have style and were super friendly.
I’ve had a few appointments/​treatments, never had any issue with getting in touch with Chase to make an appointment or reschedule, he even texted me once to follow up! I signed up for the 13 treatments package and am looking forward to my future treatments. This isn’t some magic wand effect (ultrasonic cavitation), you have to do your part also (diet and exercise) but you will see results. I actually look forward to my appointments with Vanessa, time flies because she’s so easy to talk to and anything but intimidating (but then again, I’m not the insecure or shallow type, going for these treatments more out of curiosity and to potentially recommend to friends who also have a healthy lifestyle but helping Mother Nature along when she needs a boost), always leave here feeling great! I really appreciate this dynamic duo and how polished they both are as professionals and human beings.
Saturday appointments — should note that when you have a Saturday appointment you need to check in with the security desk since the elevators are locked down and the Security Guard needs to give you access. There won’t be a receptionist, don’t be alarmed, it’s perfectly safe and Vanessa’s is usually there waiting or comes out shortly after you arrive (okay well, after I’ve arrived, I tend not to run super early but can’t speak for you, the reader of this review).
Looking forward to checking out other services in the near future!