Nordstrom Rack

I love Nordstom and the Rack but WHAT IS THE DEAL WITH THE ELEVATOR? So annoyed the few times I have been that I probably won’t be back. Fix this please!

I came in tonight to do some shopping only to discover that the powers that be have removed the plus sized section from the store. I feel this was an incredibly short sighted move and basically says «no, you and your money are not welcome here». Good job Nordstroms. Good job

Another place in Chicago where you are allowed to enter with your pets. Not service gods, but all pets. No comment on people with allergies, kids around, dogs chewing on the merchandise… Shame on the store associates for not doing anything.
Otherwise parking is convenient.

REALLY think twice about ordering anything online from Nordstrom Rack!!! This is re Nordstrom Rack in general. I ordered a pair of shoes online. Nordstrom said they would send these within two days of the order. I am expecting the shoes two days from now which would make it ten days from the order date. I called to cancel
the order and the voice mail said there was a 74 minute wait. I went to this store asking them to cancel my order and they said would not be able to do so.

Very friendly and helpful staff. Clean & Organized. Good Selection.
The Parking Garage is a nightmare though. Tight curves, small lanes, steep ramps.

Robert the tailor was very rude to me bc I didn’t buy my pants at NR. Instead of charging me the normal $ 14 to hem a pair of pants he wanted to charge me $ 28 which is super high. I won’t be going back.

I’m not sure how this is possible but this is the first time I visited this location. So we were in the area after lunch and a haircut so we stopped in for some shopping.
First off there is free parking in their garage so that gets a star right out of the gate.
There appears to be some repairs or renovations going on as the elevator was down and the front entrance was partially taped off. This may have effected their security system which would explain the abundance of security by the entrance/​exit?!
The selection is decent for men and women. As always the rack carries large shoe sizes for men.
While this is not my favorite location in the city it isn’t bad. I would come back because when it comes to the rack you never know when that magical day will roll around and you will instantly fill your cart with amazing deals and threads.

Pushy salespeople at the register.
Good regular shoe selection, designer shoes are still overpriced. Ugly ugly ugly designer selection and still a lot of $.
Small jewelry selection.
Good dress and work selection for women. My husband always has good luck here in the men’s dept.

I like this one better than one in Michigan ave. Because 1. Cleaner
2. Better organization
3. Have kids section. I love they carry Burberry for kids. what a deal!
4. Better shoe sections and staff
They have own parking 3^rd floor

New, clean and free parking. That’s about as far as it goes. My first experience here was meh. There’s one elevator for the parking garage and it’s slow as heck. Not as much selection wise compared to the Nordstrom Rack downtown or the one in Oakbrook. Sizes were all in the wrong spot, making it frustrating to shop… unless you have all the time in world. Which you don’t, cause the free parking is only for 90 mins.

My favorite Rack in the city, and its so close to home!
Every department has a large selection.
Free 90 minute garage is the icing on the cake, especially for the area.
And they know my dog (Kate Spade) by name!

The best Nordstrom Rack in the system. New. Clean. Carries the higher end brand that the suburban stores don’t. Friendly staff. Free 90 minute parking. Managed to score a white ceramic Fendi watch for $ 360 (tax incl.). It retailed for $ 1,495.00 and is still selling on Overstock for $ 1,056.99. Deal!

This is one of the newer locations, conveniently within walking distance from CTA North/​Clybourn red line.
I like the organizations in their handbag department. They were brand-​specific, so if you were looking for something from a particular brand, you could go to that table and shop. It helped because I’m always looking for anything Tory Burch, Kate Spade, and Furla.
Their shoe department was one of the best I’ve seen in any Chicago Nordstrom Rack. The variety wasn’t abundant, but there were more quality selections. If you’re a fan of Coach and Tory Burch, you should check out this Nordstrom Rack before proceeding to other locations.
Overall, this location is relatively small but the neighborhood residents seem to enjoy shopping here. It’s usually not «trashed» or «sabotaged» by tourists, so you can actual «shop» instead of «dodging the crowd.»

RACK IT UP
I have been dying to check out this new location. Parking is free but make sure you do not leave the property or else you will be towed at your own expense. I am not speaking from experience but just from reading all the warning signs posted.
When we first arrived we could not get into the store. We hit the elevator button and the elevator never came. After a few minutes, we decided to do it the old fashioned way and we used the stairs. When we arrived in the store there was a large group of people just waiting by the elevator. I warned them that the elevator was not working and this sent all of the workers at Nordstrom’s into a frenzy. I told the customers to use the stairs but they informed me that the doors to go to the parking garage were locked from the outside. I just hoped that they would fix the situation by the time I finished shopping.
Everyone knows I love customer service. While I was looking at shirts, I met Brittani who is the Men’s Dept Manager and she was very helpful. I was looking for a shirt in a certain size and she was able to find it really fast. It was like she worked here or something. Ha!
I took all of my shirts into the dressing room to try on. The one shirt I loved was just a tad too snug. I wanted to try it in the next larger size. I asked the woman working by the dressing rooms, if another size existed. She said that she was unable to see it because of the code on the shirt. I went back to Brittani because she seemed to know her stuff. She did a quick look in the racks but did not see it. Then she took out her phone and snapped a photo of the shirt and asked me for my phone number. She was going to send out an email to all the other Nordstrom Managers to see if the shirt existed. I thought that was really cool of her. This is why Brittani is the manager because she goes above and beyond for the customer. I am still waiting for that phone call though. Brittani find that shirt. Please!!!
This shopping area has really changed over the years. I love the free parking. I stopped shopping at most of the other clothing places around here because they charged for parking. Nordstrom Rack is doing it right from the beginning. The store is two floors. I spent most of my time on the second floor in the men’s section. My girls shopped in the children’s section which was also on the second floor.
This store is great because it offers nice clothes from designers without the high prices you would find on Michigan Avenue. I don’t need to pay full price for a shirt. In fact, I can probably get three shirts here for the price of a single downtown full price shirt. So bring on the deal!
I was lucky that the elevator situation got fixed by the time I was done shopping. Apparently the cleaning lady stopped the elevator on the top floor to clean it. I’m thinking management should tell her not to do that because the store was crippled. It was like a roach motel. No one could get out of the building to their vehicles.
So if you’re looking for a great deal on some clothing then this is the place. There stock is always rotating so you’ll never know what you will find. I recommend visiting weekly. I just hope that the cleaning lady isn’t hijacking the elevator on my next visit because I don’t have time for that.

Just stopped by the new Rack in search of an outfit for a networking event later that evening. I found a great outfit and experienced prompt and helpful service while trying on clothes. Then I went to check out… which is something I usually dread.
Would you believe I actually had fun? MAJOR PROPS TO JESSIE AND MICHAEL FROM THE SHOES DEPARTMENT !!! Great service. Authentic conversation. Laughter. Can’t wait to go back :-).
Did I mention they have FREE parking? (for 90 minutes)? FREE!

I definitely like this location better than the downtown one. Although it has parking, the elevator takes forever.
They have a pretty good selection in mens clothing but sometimes it’s a hassle to sift through all the clothes.
Reason why I give it 3 stars is bc sometimes I find lower prices at the outlet (substantially lower). They also don’t seem to update their inventory as frequently as I would like.

I was in the area and decided to check out this new Nordie Rack.
Its ok.
I find the one on state to be the best with the biggest selection.
Its clean, but doesnt seem to have the selection as the others…

One star sums up how I felt when leaving this Nordstrom Rack after being harassed to get the Nordstrom debit card. I’d had a great time shopping but once I got to the check out all the fun came to an abrupt halt. Did I want the Nordstrom debit card? No, I did not. Was I really sure that I didn’t want it? Yes, I was sure because I don’t want any more cards. Well., then how was I going to be paying? With a giftcard. Huh. but what about the difference, how would I pay for that? Well, I would put that on my debit card or one of my credit cards… of which I already have too many. Hmmm… well, didn’t I understand that the Nordstrom card was a debit card? YES. I GOT THAT. But no, I still don’t want it. Enter Major Stink Eye!!!
You know when someone is giving you huge amounts of attitude? I do too. It’s rude and it feels really awkward. This woman didn’t even thank me for making a purchase and was acting like she couldn’t wait for me to get out of her face because I didn’t want the stupid card. What a horrible way to be made to feel all because you don’t want some stupid debit card. The other times I’ve been here people have let it drop when I said I didn’t want it but this woman was a real jerk. This woman may know all about the advantages of having the Nordstrom debit card but she knows absolutely squat about having the kind of personality you can take to the bank.
I enjoy shopping at Nordstom Rack so I know I’ll be back and I can only hope that I have the foresight to bring some sort of official looking form so if that woman checks me out again I can ask her if she wants to sponsor me in a charity run or a sausage eating contest and when she tells me no I can point out all of the many ways her decision is wrong. I know she is forced to ask everyone. I’m not upset she asked. I’m upset that she was a huge ASKHOLE about it. She was just so rude.
To be fair… every other employee I’ve encountered here was awesome and the store is big and clean with a nice selection.

I like this Nordstrom Rack! It is very clean and the staff is friendly. They have a great selection and I’ve never been disappointed. Parking garage is free and there is an elevator that takes you down to the store.
Downside– They really push you to get a Nordstrom Card which sucks because I don’t want one. I just don’t.

If you’re familiar with this block you know that Whole Foods and a strip club are on it… both being establishments in which it’s pretty easy to go through a couple hundred bucks in a short period of time. Well if you don’t want to Rack up a tab like that on what to wear while buying organic produce or getting a lappy then the Rack will be right up your alley.
It’s the discount version of Nordstrom’s with lower prices on last year’s styles. Yeah… if you’re super fashion forward you may turn your nose up at it, but for the rest of us that don’t like dropping g’s just to stay current it’s pretty damn awesome.
The store itself is average sized but really easy to navigate and full of friendly and helpful employees. Parking is a plus and if you find a cologne you really like where better to try it than VIP’s down the block which I mentioned.
This entire corner is super random so why the heck not have this here, right?