Nordstrom

When I want to splurge and treat myself with something new, I usually head to Nordstrom! I absolutely love this store. Not only does it carry every label possible, the selection of the clothing, purses, and accessories are awesome. They price match now, which is really great! Nordstrom’s half-​yearly sale is when you get the good deals, too. I have to say the return policy is amazing. I’ve had things not work out and needed to return items. I always feel a little awkward returning things, but the customer service at this store is very understanding and never questioned me. I also get my make-​up done at the Bobbie Brown counter for special events. They are so talented! And the shoe selection! You can’t beat the shoe selection at Nordstrom because they have every type of shoe you can imagine. I like that this store is located within a «mall» in the city. After I’m done shopping here, I can browse other shops! If you are in the area and want to feel like a million bucks, head to Nordstom. I guarantee you’ll find something you love!

I live in NYC and this is by far my favorite Nordstrom as well as department store.
I call in my orders often and when I am in Chicago I Always do tons of Shopping there. Kat the manager in shoes is very professional and takes care of all problems you might have as well as being so professional. Brandon W. Sells shoes and has the patience of a Saint!
The Shoe department is to Die for!!! It has the best collection I’ve ever seen. And the shoe department is so beautiful as well.
*I must tell you I have been a Nordstrom credit card holder since 1998. I lived near World Trade Center when it went down in 2001.
WithIn a year I lost my financial portfolio and had to start all over. Every credit card dropped me at that point even with a Zero balance.
EXCEPT Nordstrom!
They kept me as a card holder and for that I will Forever be loyal to this store!
Anyway
I love the New Hermes Fragrence department! Kristi A. Is the Best sales associate there! I always look forward to getting my orders in the mail from her. She is kind and makes you feel very special. And my orders come in packaged beautifully.
I love that Prada opened a store there. The staff are very kind and professional weather you are buying or not.
The bathrooms in the store have always been clean when I have been there. And the store itself is very clean and inviting.
The only thing I am not happy with is the sales girl Alice (on my receipt it says Rosa S.) at the new beautiful Christian Louboutin shoe area. I gave this young woman no reason to be cold and nasty to me. I bought a pair of $ 800 CL shoes. I know that is not much for them but still she was condescending and Patronizing. She had to call in my Nordstrom cc (probably because I was out of state) and she behaved like I stole something.
I was Not happy and I felt she thought she was doing me a favor. After she rang me up I went to a different cashier to ring my Jimmy Choo boots.
Except for this my experience for the last 5 years has always been great!

I popped by the Charlotte Tilbury counter at Nordstrom as I had been interested in trying out her makeup after seeing it featured in many magazines. I had the pleasure of working with Maria who is a delight and a PRO at what she does. Chicago ladies, go see Maria! You will walk out looking your very best! While I got my makeup done, I felt like I was chatting with an old friend, she is so sweet and kind. She took the time to show me how to correctly apply the products and was patient with all my questions. She is a huge asset to Nordstrom. I wish I lived in Chicago so I could have her do my makeup for events!

My fiancé recently purchased a suit from Nordstrom and while he was at work, the pants ripped wide open. We were shocked because we are quite familiar with the usual upstanding quality of Nordstrom clothing. We went to the men’s section to return the pants because the rip was clearly not fixable. We spoke to one representative who said, «Oh, it’s time for a new suit. Here is a card for a reweaver.» I was appalled at the lack of care, concern, and customer service. I am familiar with the return and exchange policy and I asked if there was anything he could do to replace the pants and he said no. We will not be shopping here again for suits and I plan to talk with his manager this weekend.

This Nords really stands out, you guys. It’s massive and well layed out for crowds. The show section could be a louvre painting. The accessories range in price range and there is a top shop!
Ya, I’ll go again if I get the chance!

This Nordstrom is ideally located in downtown Chicago, connected to a mall. Besides the typical departments, you will find Nordstom Spa and … wait for it… a FULL BAR! Yup. A bar.
My husband actually asked me to write this review because he was very impressed by the service we received from Amanda, the sales person in a women’s swimsuit department. I started my shopping with selecting a few of the suits and as soon as I had about 2 of them in my hand, Amanda approached me offering to start a fitting room for me. She asked good questions to find out what I am looking for and proactively searched for all the possible styles in my size. She even undressed a mannequin to get the size I needed:)
Most appreciated was that she offered water not only to me but also to my husband, who was patiently waiting, sitting in a chair by the fitting rooms.
I ended up finding the perfect swimming suit. When paying, Amanda pointed out that I have a $ 60 Nordstrom certificate but also suggested that I keep it for later, so I can get the triple points. I didn’t even realize that it was a triple point weekend. Very cool. Overall, she was helpful but not pushy, just the perfect combination for a sales person.

This Nordstrom is located at The Shops At North Bridge in downtown with 2 parking lots to park in (Nordstrom does validate parking, which provides a parking discount of $ 15 for 3 hours. You can validate your parking ticket by the elevators).
My husband and I came by this Nordstrom yesterday afternoon. Nordstrom is one of my favorite stores to shop at (probably my husband’s least favorite though because of all the money I spend here) and have to say that I just instantly fell in love with this store. I was surprised to see Christian Louboutin and Louie Vuitton inside the store (found in the shoes and handbag section on the 1^st floor). The Nordstrom location nearest to me back home does not have either of those boutiques inside their store, but did know that some Nordstrom store locations do sell these items. So I was pretty surprised to find that this location does (and from a previous Unilocaler’s review, it was mentioned that this is a flagship store). Why does that even matter you wonder? Well if you are a Nordstrom card holder, you can purchase these items and earn points to get Nordstrom Notes in the future (yes I purchase these items from the actual stores themselves but I am not really earning anything extra except for the small cash back % on my credit card).
Anyways, I was also very pleasantly surprised to see all these other brand names in the clothing department as well and just envisioned what I would look like if I wore such and such item (but being that the sales tax here in Chicago is rather higher than back at home in California, I decided not to go nuts and purchase too much from here).
Now Nordstrom is known for their customer service and this store is no exception to that. This one sales associate (unfortunately I did not get her name) in the Fendi handbag section was helping me, as I am currently looking for one of their newest crossbody straps. Unfortunately they are sold out at the location that I frequent back at home and so I figured I would just check here. This sales associate showed me the one crossbody strap that they had left, but it isn’t quite the color and style I am looking for. But offered to see if there were any more in their other stores across the U.S. Sadly in the end, the one strap I really want is sold out. But she did tell me to check back in July, as they will be getting a new shipment. She told me that I could just have my sales associate at the store I shop at back at home to call over to them if they do have it and see if I can get it from them when the time comes.
This sales associate was so helpful and very friendly. And I greatly appreciate her help, even though I was rather unsuccessful to find what I was looking for. But if I lived in this area, I would definitely become a regular and shop here often.

First off, Ashley Washington from BP shoes is the absolute best! My friends and I were calling constantly trying to get our hands on Rihanna’s puma slides and Ashley gave us the best service we could’ve gotten. She went above and beyond to help us instead of how other ppl we spoke to at the same location were telling us «no they’re sold out» «no you can’t be put on a list» «you’re out of luck.» F y’all. (You know who you are)
Ashley needs a raise/​bonus for her outstanding customer service! I wish I could’ve tipped you or something lol.
Anywho, Ashley we love you and we will be sending you a pic of all of us wearing our slides!
PS these stars are ONLY for Ashley Washington

Cool trendy and upscale. Anything really on or near The Gold Coast will have that experience. Once you walk into each department, you’ll experience attentive service in a warm, relaxed, contemporary environment.
Nordstrom is known for having high end and trendy fashions. They are not as numerous as other department store chains, so take the opportunity to visit while in Chicago.
It’s located between Wabash Ave & Rush Street. Simply the best in the business & the Michigan avenue location in Chicago’s Magnificent Mile is also very pleasant. This location truly allows me to shop for everything I want to everything I didn’t need. Then again that always happens to any of us when we are enjoying our shopping extravaganza. The sales associates know what it means to provide a positive experience for the customer.

Easily the nicest and swankiest Nordstrom I have ever been in. There are 4 levels of shopping that offer upscale designer wear. The interior is clean and colorful offering a lot of lighting and display signage. The staff is very helpful and offer advice on clothing. I was able to purchase some new loafers for work and they offered a lot of mens dress shoes.

Shopping in Chicago is something different from anywhere else I know it. It slightly reminds me of Overstreet Mall back in Charlotte, NC but a lot bigger. I like how everything is on different floors and you can take them be elevator. I really did not shop a lot, just more so browsed as it was getting busy for the lunch hour but it was nice seeing some clothes I cannot get in Alabama it seems since we do not have a Nordstrom where I live in Huntsville.

My favorite Nordies. I have to drive an hour over my way but it’s worth it. I love the service and the quantities and qualities of products. Awesome sales on Weekdays.

Nordstrom’s bridal suite was stop #1 on my whirlwind «wedding dress try-​on tour — the Chicago edition» … and I’m so glad it was!
Juliana was an absolutely fantastic consultant… maybe my favorite of the trip! She was so helpful and insightful. I had *so* many questions and she had *so* many answers. I can’t recommend her emphatically enough!
The suite itself is a touch on the smaller side and not what I expected, which means much of their selection must’ve been hiding in the back room. I tried on a number of really lovely gowns, two of which I super-​dug.
At the end of the day, I didn’t go w/​Nordstrom or either of those gowns, but I’d recommend scheduling an appointment there to any bride-​to-​be. The space (although tight) is lovely, the gown selection is great and they rock in-​house alterations, too.
[Someone please buy and kill it in that Watters gown I fell in love with, please. The one with the illusion neckline and the crazy awesome back detailing… ]

I came here with my mom for some after Christmas shopping. Shoe department was a nightmare as is typically during the Half Yearly Sale.
Super fun in the makeup department! We both got make-​up touch ups from the Urban Decay counter and those people knew how to sell product! But good product that you totally «need».
Johnny helped me and took one look at my face and said «blush and eyebrows.» Now, being the regimented make-​up and beauty buff that I am, I was incredibly impressed because blush and eyebrows are the two weak links in an otherwise impeccably strong make-​up and skin-​care routine. He selected out a PERFECT blush for me. I’m obsessed. He also sold me this tinted brow gel that is fabulous. I ended up getting the smokey eyes palate as well and am delighted with my purchase. My mom got a whole bunch of product and decided to switch over from her long-​standing relationship with MAC.
Jo Malone staff also very nice and fun. Out of lots of testers for the holidays but we got lots of good samples and a few new bottles. Staff nice, friendly and helpful.
Good location, great little coffee shop. Fun to shop in downtown Chicago too!

One of my favorite places to shop. Service is impeccable and the attention to details they offer is the best part of shopping here. All the items are nice and neat for my pickings.
The only negative is the crowds and the amount of parking they have here.
Overall I would recommend this place to anyone who wants to be pampered while shopping.

Got to admit that I have never been a fan of Nordstrom. So, it is very surprising that I found myself going to this particular store several times during our stay in Chicago. Why did I go? Because my wife forced me to! Just kidding… maybe. ;)
Each time we went here, the store was super busy! People, people everywhere! Wifey and I had never bought anything at a Nordstrom store ever before coming here. We found out that if you search hard enough, you can actually find some fair deals here!
Staff was polite and helpful. Every floor of this store was clean even with some remodeling taking place. Their return policy is second to none!
Well, looks like Wifey and I will be regulars here whenever we are in Chicago. Good thing for our pocketbook that we do not live here though. :)

Nordstrom has an excellent return policy and great customer service. For that alone they are a superior choice as compared to much of the competition.
The flagship Michigan Ave. store is just coming out of a major refurbishment with mixed results. Some areas such as the new bar on the men’s floor (2^nd floor) or the kids area on the top floor look to be major improvements. Other areas such as the main cosmetics and women’s shows dept. on the first floor look very generic and almost worse then the original.
Regardless of the new look Nordstrom tends to veer to the conservative side of clothing. They do have some nice designer men’s clothing (I am sure the women’s dept. is much greater, but alas out of my zone of knowledge) and also a solid shoe selection.
They do not have the same kind of deep discounted sales you can often find at Bloomingdales so that is a strike against it.
I’d recommend choosing Nordstrom over most other department stores because good customer service is very hard to find these days.

I LOVE this Nordstrom store! This is — hands down — my favorite place to go shopping. I don’t go anywhere else.
There’s always a bunch of events going on at this store. I went to the Fashion Beauty Trend Show this past weekend and got tons of free samples just for going. There were tons of make up artists and hair stylist giving free makeovers, too. On top of this, they gave us free breakfast and coffee. I’m in love! O. O I got to meet Aerin Laude — Estee Lauder’s granddaughter too!
Nordstrom’s is AMAZING because they price match AND they if you purchase anything that goes on sale within 2 weeks after your purchase, they will refund you the difference. How amazing is that? Can’t beat that service anywhere else. They have the BEST return policy ever.
This locations is always undergoing renovations to make it look bigger and better. Their newest addition is their bar in the men’s section. So ladies, if you want to go shopping, drop your man off at the bar and take your time!

Best Nordstrom store EVER! I love how large it is. They have some of everything for everyone from high-​end to contemporary to modern fashion to earthy-​hipster and even active. There is a Louis Vuitton store located inside, they carry all my favorite brands such as Alexander Wang, Chloe, Christian Louboutin, Mui Mui, Nike, Free People, TopShop, Burberrry, Nars and MAC beauty products, Fendi and Chanel sunglasses, and endless brands of scarfs, hats, jewelry.
This is my go-​to store as soon as I touch down in Chicago for exclusive finds.

Let me first say this about Nordstrom’s in general. My niece was getting ready for her first dance. Her mother lay dying in hospice of a brain tumor, my brother working hard to keep up with the bills an illness incurs. Her nana, my mom called from home in another city to help her prepare for her big day. The shoes wouldn’t get to the home in time, so the salesman drove them to my brother’s home. Impressed, my mom wrote an email to the president. He responded with a heartfelt thank you for the kind words, and then arranged for a limo to pick my niece up from the house on the day of the dance, took her to the store for lunch, and then to do her makeup and hair, then take her to the dance. This is the kind of company where I want to shop.
Nordstrom’s in general: Fantastic atmosphere, their selection of merchandise and vendors is nothing short of perfection, from hip and stylish, to «neoconservative» meaning, «just enough panache to remake traditional colors, styles, cuts, and materials.
This is the place to shop for casual, dress, and club. Things aren’t crammed together like a Macy’s garage sale. The salespeople are knowledgeable, kind, and prompt.
Their sales are marvelous.