No Chip Nail Boutique Inc

I’ve been a client of No Chip Manicure Boutique for several years now with no issues. Like other reviewers, I’ve used various vouchers (groupon, living social, etc.) with zero problems with the owner or her awesome nail tech, Geri. I’ve had no chips at several other places and I can assure you that this is one of the best.
I like this place so much, I feel compelled to address some of the complaints I’ve read. Those that have written negative reviews may not understand that ANY no chip manicure may damage your nails (even more so if you take it off yourself). Everyone’s nails will respond differently. This isn’t the fault of the boutique. As for the complaints about the staff, everyone I’ve encountered there has been extremely pleasant and friendly. There hasn’t been a time when we aren’t all engaged in conversation during that hour appt. I fully agree with another reviewer that many technicians don’t even talk to me at other places I’ve visited. Like any place that takes appointments, you may start a few minutes late. This isn’t the fault of people that work here as other clients show up late all the time and mess up the scheduling for the day.

It seems like Groupon people sure do like to whine and complain.
If you want a quick, cheap, manicure where thee technicians talk about you in other languages the whole time… then this is not the place for you.

It’s funny how people get discounted deals and expect royal service.
I’ve been letting Vernadine do my nails well over a year and I haven’t had a problem with her or my nails. (check out the pictures) When I first came into this boutique I don’t remember her being rude. I’ve been at her station many times when clients come in and I’ve never noticed any rudeness or her being mean. Maybe she wasn’t as cheery as some people would like her to be but as long as I known her, that’s not her way. When people are rude, they are just down right mean and inconsiderate of that person. Just because they don’t kiss your butt doesn’t mean they’re rude.
I didn’t purchase a discounted deal when I found Vernadine. I had read about a new way to make your manicure last 2 weeks without chipping. This sounded like a dream because you know a regular manicure is going to chip the next day. (regardless of how good it looks!) that being said I googled no chip manicure and found that it was a place close to my job that specialized in it.
I found the online booking to be great and I understand why it’s done. The process of the no chip does take some time. Being interrupted by constant calls and trying to book appointments can be tedious and annoying to your client.
I love this place and will continue to let Vernadine do my nails. She has a great product and she’s very knowledgeable about it. To all the cheapskates expecting kiss ass service and you only paid half price, please go elsewhere. That way it will be easier for me to get an appointment.

I went here one day for a no chip mani and regular pedicure for $ 32 with groupon. It was the spur of the moment thing and I was ready to finally try this no-​chip everyone had been talking about. The place is a very tiny basement unit. I was the only one there when I arrived at 1:15. There were 2 technicians and the owner. The technician who did mine was great! She was so sweet and friendly. She took her time on the pedicure and it was not like some run of the mill nail shop. They put effort in and actually can hold a conversation with you rather than speaking in different languages to the other technicians.
My no chip mani was great. They had soooo many colors for me to choose from. I got a green grey color which was in their new fall line. I have since been getting shellac which does not even compare to the product they use here. The gel was thick and she layered it on more than 2 or 3 times which was ok because it lasted a full 3 weeks. I can never get my shellac to last more than 10 days. She was putting so much time into it that her boss actually came over to tell her to hurry up. It did not bother me, I just thought it was kind of rude for the manager to do in front of a client.
The technician, product, and atmosphere would get 5 stars if it wasn’t for the owner’s antics at the end.

I realize this is no über shishi day spa with flamboyant men chatting you up about your designer bag, celebrity gossip, and offering you cucumber water. If that’s what you are looking for, head to a high end hotel downtown where you will pay triple for less thorough service and basically pay them to boost your ego. Instead, if you are looking for a quality service and are not high maintenance, this is exactly the place for you!
This is the absolute best thing you can do for your nails! I had my first No Chip Mani in June (6 weeks before my July 16^th wedding). I was absolutely floored at the fact that it lasted just shy of 3 weeks with no chipping or peeling, and that my nails grew so much! When I first game here I had thin, shirt nails. Now they are long and I actually have to trim them once a month.
I have been a return customer every 3 weeks since, and couldn’t be happier. Vernadine and Geri are extremely entertaining and I literally laugh the entire appointment! I never thought I would actually enjoy getting my nails done! Everyone complaining out there — maybe its your attitude? These two ladies work very hard, dont have a receptionist, and do everything themselves. Give them and break and make it your priority to be positive and brighten someone elses day, might just make you feel better too!
Make sure to check out my uploaded picture of my nails from my wedding — I got SO many compliments on my No Chip French Manicure (yes it takes about an hour and 20 min, but so worth it) which I got done Thursday before my wedding and lasted through our entire two week honeymoon in Antigua (salt water, swimming, tanning lotion, etc) with no issues.
See ya in 3 weeks!

I love the no chip manicure. Booking appointments online is genius! Vernadine is my go-​to lady for the no chip but I have no problem making an appointment with any of the other talented ladies working here.
General tips:
Book your appointment on-​line is a must
Show up for your appointment on time and you start your appointment on time — seems pretty basic, but some people just don’t know.
The appointment will last 1 hour, don’t go in there thinking this is a just a manicure, there are a lot of steps involved in getting this awesome color put on your nails.

I purchased a Groupon Now for a No-​Chip Manicure and JUSTA pedicure at about 10:30 this morning. I immediately called ahead, because that’s what the Groupon said to do. The lady who answered told me she could take me at 4:30 and to call back at 3:45 (when I got out of work) before I came.
When I called back, she said they were all booked up and couldn’t take me today. I explained to her that I had a Groupon Now and today is the only day I can use it. She said if I call back next week Wednesday (today is Friday), she might be able to take me and she would honor the Groupon then. I appreciate her offering to honor the price, but the point of a Groupon Now is that I am able to get a service done the same day. I really don’t want the promise that I’ll (maybe) get in someday next week. I’m a very busy middle school teacher whose time is valuable, and have no idea if I could even make time to go next week.
I don’t think a business should offer a Groupon Now unless they can accommodate the people who buy it. Just offer a regular one that expires at a later date. Otherwise, what’s the point? I bought the Groupon because I wanted my nails done today, but sadly I couldn’t be accommodated. I don’t think I’ll be trying out No Chip Manicure Boutique.

The first time I cam to this shop, I used a pop sugar coupon. When I walked in, I was not warmly greeted and I felt slightly uncomfortable as a new client. You know… when does this not matter… When you get the best no-​chip manicure you have ever had. Stayed on for 3 weeks! The application line was straight and grew out very well. When I mentioned I spent most of my workday typing, she put on an extra top coat. Perfectly done. Plus, they have a plethora of colors!
I like the online booking system. Yes… you have to wait for an e-​mail confirmation, but you are not annoyed by interrupted service while the job is being done to answer the phone.
I have been to other places that are just not as good and do not pay attention to the details. Had a shellac when I was out of town and it started chipping in a week. So how well the job is done trumps everything else for me. AND… the next time I went, I was treated very warmly. Somethings just take time!

I’ve been here a few times with deals and had an ok time:
They use an older version of applying no-​chip manicures which takes longer to put on… but also lasts much longer and through tougher conditions (I spent a weekend swimming in rivers and it lasted perfectly, when a month later in similar conditions another no-​chip started to come off)
I’ve had issues trying to get anyone on the phone, and their web site keeps changing (a few months ago I was trying to find their on-​line booking — because I couldn’t get anyone on the phone — and it took forever to find it. Now their website is only the on-​line booking… what next?)

Like most of the complaints on here I agree: Vernadine was late (I had an appt for 4pm and arrived exactly on time and was told she went out to get food — 15 minutes later she arrived and then it took her a few more minutes to get settled. Her attitude towards me like the others was *very* unwelcoming as she rudely asked for my coupon) and unpleasant. I was then in a rotten mood. However, to give her credit: she did warm up as the manicure went on and was very knowledgeable of the product. But for a DADO at $ 27 (Original price would have been $ 55: no chip mani and a sugar scrub — the scrub while it felt good and smelled delish was not a $ 20 addition) I would never go back. N-​E-​V-​E-​R.
I believe Vernadine’s reaction to all of our complaints (mine included) tells you the type of person she is: mean and rude.
I was booked at 4pm and the reason that you had to have lunch is not my problem. Book me at 4:15pm — my time is just as valuable as yours. It’s awful to keep a client waiting and then not to apologize right when you got back. And also, my comment was «I heard about you guys» meaning I had read reviews about you after I purchased the coupon and then started hearing from friends who had been to the salon that it was unwelcoming. My manicure today proved this point and this is why I will never return.

One star for a basic manicure that was one of the longest lasting I have ever had. Another star for the appointment being on time and it not taking forever or me feeling rushed.
That’s about the best I can say about the No Chip Boutique.
The reason the other three stars were taken away:
1) When I arrived, I was a few minutes early. There was a woman there already working with a client who was a little snappish with me. She basically said something like «Yes? What can I help you with?» and when I said I had an appointment I got a nod and that was it. I was sort of wandering around the front room without any guidance as to what to do next. About 5 minutes later the girl who was actually going to be doing my manicure walked in. Why this first lady couldn’t have simply said «Oh the person who will be helping you will be here in a few minutes. Why don’t you have a seat?» Doesn’t seem too hard of a thing to do?
2) If you are going to have a business, and not hire a professional to decorate it, you had better know what the hell you are doing. This «salon» looks like someone with a gift card to Big Lots and a too loose reign on the clearance section of Home Depot just went to town on this space. Peach walls mixed with yellow walls? Strange, alien looking floral arrangements? A giant, dark walnut carved mirror with extensive damage to the frame? It was entirely too weird and nonsensical, and did not make for a relaxing experience.
3) So, if you work at a salon, and you don’t know your pricing structure, shouldn’t you have a list handy somewhere to refer to? Because otherwise when you quote me the wrong price I am going to assume I got ripped off. I was charged $ 20 for this manicure, and when I got home I double checked — Yep! on the website it says $ 18. So what is it? Since it seems like there are maybe 2 or 3 people working here tops, I am guessing rip-​off since I cant imagine these people not knowing what their pricing is.
Eh, too bad too. This is pretty convenient to my house and I would have liked to give them my business. Oh well, the search continues…

I’m usually too lazy to write reviews. But I felt an injustice would be done to womankind if I kept my silence. So without further ado –
This No-​Chip Manicure has changed my life. Hyperbole? Possibly. But not a day goes by that my nails don’t amaze me.
I got my no-​chip manicure last Saturday. Then I went out to a club until 4 am and woke up to the most unusual sight. No, there wasn’t a tiger in my bathroom or missing teeth on the ground, but MY NAIL POLISH WAS INTACT. I know, right?
I’m now on Day 6, and I’ve still yet to chip. My nails are longer and healthier than they’ve ever been. I’ve already booked my next appointment next Thursday — 2 weeks from the original manicure. But it’s not because the finish is going to chip. It’s because the outgrowth isn’t so pretty.
The process takes about 1 hour. Vernadine applies a base coat, a few coats of your gel polish, and then a top coat — and has you cure it under a weak UV light about 20 times throughout.
Vernadine is extremely knowledgeable about the process and can answer any questions you might have. She was even forthcoming enough to let me know how I could remove the gel manicure at home, to avoid having to come into the salon and pay her to do it for me. While she wasn’t extremely talkative when I was there, she was still very warm and friendly. Plus, she laughed at my jokes :)
TIP: This manicure is a godsend for women trying to stop biting their nails. The gel polish lays thick on your nail, to keep it from breaking off — and likewise, being bitten off!
Can’t wait for my next appointment. I’ll be a No Chip Manicure customer for life. This could get expensive …

I bought a LivingSocial deal for this place and was unable to use it for the following reasons:
1) Salon refused to schedule me via phone when using the voucher.
2) The website appointment scheduler showed appointment times perpetually filled, so I could not schedule an appointment.
3) Only open 5 days a week (Tues– Sat), so it’s pretty ridiculous to put the expiration date on a Monday.
I understand places feel short changed on your profits when using the various deal companies (Groupon, YouSwoop, Living Social, KGBDeals, etc.), but why enter into these agreements if you have no intention of serving this section of clientele? If I could give No Chip «0 stars», I would.

My first visit here was great — they got me in right away and were friendly and professional. The owner (Vernadine?) was extremely knowledgeable about the No Chip process and history.
However, I visited last night for a fill-​in and the customer service was less than friendly or accommodating. When I answered that I didn’t have an appointment, the owner shook her head and said under her breath «You need to make an appointment» before telling me I’ll have to wait another 40 minutes. I felt like I was a major inconvenience and a pain in her neck instead of a paying customer.
So…MAKE AN APPOINTMENT and MAKE IT QUICK! Because she fills up pretty quickly for evenings (even mid-​week!) and weekends. The No Chip was excellent, the Customer Service, however, is a little lacking. *sigh*

I didn’t even want to give this 1 star. She was not cooperative when SHE had to cancel MY appointment and couldn’t make something else work for me around my schedule (the appt was for my wedding nail-​do). Now I’m stuck trying to find a different place that can fit me in, in short notice. If it weren’t for my wedding, it would have been a little less annoying to deal with.
Certainly, she was very rude to me on the phone and should have never spoken to a customer like she did with me.
Thankfully, since this was a coupon deal I had previously purchased, the coupon company was able to refund me back since I will never step foot in there. Maybe she was having a bad day, but no one should speak to customers like she did. I’d rather pay double the price (no coupon) than to deal with people like that.

Take me word for it and don’t waste your time. They cannot accomodate the Living Social deal and make you feel like they don’t have to do as good of a job as they would if you pay full price. The pedicure station sits 2 people and is not at all comfortable.
Its near impossible to make an appointment and the staff just basically talks to one another ignoring you and your time.

Sorry to burst everyone’s bubble but the manager is pretty rude. From the reviews I guess her name is Veradine. I had to leave.
She had me wait over 30 minutes for a scheduled manicure & pedicure appointment. While I was waiting she said absolutely nothing to me. I didn’t know how long I had to wait there so I just sat … aging.
My appointment was for 4:00. Finally, at 4:40 I had to get up and say something because it was taking way too long — so I asked to reschedule my appointment. Then, she said her first words to me. ‘Why do you have to go?’ I politely explained that the appointment starting this late would throw my whole schedule off. She said it will be 5 more minutes. I told her I couldn’t start this late and again asked if I could reschedule. She said to do it over the internet (understandable) and then nothing else.
What irks me is that there was never an apology or even an acknowledgment about running late. When I was arrived I was told by someone to have a seat and I just sat there the whole time like a lump on a log just waiting. There was no update, nothing. I just sat there looking stupid. Poor customer service. Just a simple «sorry we’re running late, its going to be another x minutes.» Nope. The owner was chatty enough with the lady she was helping but said nothing to me. So, I don’t get it.
Given, I haven’t had a manicure/​pedicure here. This is a comment on customer service and how I thought of my experience. Maybe they are great at what they do but for me it was a waste of time.
EDIT: Thankfully, I got a refund from Living Social. Verandine emailed me:
«I am very sorry for the service today, but I had to let go of a nail tech this morning because of theft, unfortunate. I really apologize for this but I offered to take care of you witin five minutes. I hope that you understand. Again I apologize if you have any questions or concerns you can call me at the boutique. I really hate to let your go knowing that our books were full but I felt that it was that right thing to do. I knew you would write this reviews and again I sincerely apologize.
I hope that you return.»
DRAAAMA. Is it possible for an apology to sound rude? Her excuse doesn’t explain her treatment … I’m glad its over.

I usually get a regular french manicure once a week, however, with my busy life, my nails chip by the 4^th day. I had to try something that would last…
Now, I love, love, LOVE my no chip manicure. I got a french manicure no chip and I am so happy. My nails look perfect — shiny and smooth. I had a no chip on my nails once before, at a different salon, and it came out bumpy and dull. I had to give it another try.
I found the No Chip Manicure Boutique on line and was impressed with all of the information on their website. I had to try it again and I wanted Vernadine to do it. And I am happy with the service and the results.
I will be back!

I am quite possibly a freak, but my «no chip» manicure stayed perfect for ONLY 5 days :’(. On the 5^th day, I looked down to see the color on my right index finger GONE! The next morning, I wake up and another nail is also naked. (I later found the slab of polish in my sheets.) By the seventh day, the polish on the remaining eight fingers was loose and easily popped/​slid off. Ruined within 5 days. Completely gone within one week. Super disappointing.
I have not yet received a response to the pleading message I left on the shop’s answering machine. Too good to be true for me, I guess. Bummer.
FOLLOW UP: As evidenced by the owner’s comment below, the response received from this business has been surprisingly rude and accusatory. It’s weird and downright laughable that they claim I have «harassed» them. The supposed «quote» of mine is not something that I said/​wrote. Regarding the timeline: while I did give a good review five days after my manicure, the polish fell off soon after I wrote the review. Unfortunate, but true. I don’t plan to interact with this business anymore.

Fantastic, fantastic, fantastic!
By far the BEST No Chip I have ever gotten. I got one from here on ¹⁄₁₁ before my trip to Mexico — it’s STILL perfect 2.5 weeks later. I mean it’s PERFECT — still shiny and not one tiny chip. I’ll have to go back in about a week or so for a «fill in» since the outgrowth will be obvious by then.
They really take their time here and do their best with you — I’ve never had a no chip done so well. I got number 22 for the color (it’s a red with a bit of pink undertone) and it’s so pretty.
I will definitely be back … and I love that you can schedule your appointments online!
They do take credit/​debit cards and you CAN include tip on the card. Perfect!
LOVE!!!