Nima Skin Institute

Love Nima

I feel very fortunate that I found Nima Skin Institute and Dr. Amin. Chicago is a big city with a lot of doctors, hospitals and practices… But when I have an appointment with Dr. Amin I experience her knowledge, her professionalism (and that of her staff) and more importantly (to me) her kindness. Thank you.

Nina skin institute is my go to for dermatology. Had my visit here with Dr. Burns about a week ago for my Rosacea. I’m happy to have found this place through a recommendation from my PCP. I’ve been going to Nima for about 3 years now and thanks to the wonderful staff @ Nima, my Rosacea has been controlled. If you plan on visiting, make an appointment. I don’t think they do walk ins. I was able to even score some skin care samples (face wash, cleansers, sunscreen, lotion) too which was great! Parking is available and costs $ 2 with validation.

When I wrote my original review, I hadn’t gotten the bill. After insurance coverage, my remaining balance was much higher than I expected. I should have asked about pricing, so that’s on me. But I’m very lucky to have really great insurance and almost never pay more than my co-​pay for any medical services. My husband had a crazy-​expensive (6-​figures) inpatient heart procedure at Loyola that resulted in only about $ 1,000 out of pocket. My first appointment at Nima was over $ 200 out of pocket… for an office visit about a mild skin condition! Proportionately, that seems crazy. It’s an indicator that the charges are WAY over the norm for the services.
Also, when I went back for my follow up, the going-​forward treatment options weren’t nearly as optimistic as what was indicated in the first appointment. I was fairly disappointed after such great results from what I thought was only the first step.
So, still not a bad place. For me, it just went from ‘Yay’ to ‘Meh’

I have been in three times over the years and have seen both the doctor and her PA. They are both amazing. Such an easy easy visit every time, never have to wait, the doctor is VERY explanatory and never rushes through my extensive question asking. It’s a very comfortable experience all around and they both definitely know what they’re talking about extremely knowledgable staff regardless of whether you’re talking about cosmetic dermatology or skin lesions etc. the doctor also referred me to someone she trained where I’ll be living soon in Miami, much appreciated and hopefully just as great!

I’ve been going to Dr. Amin for a few years. She’s always made me feel welcomed and she really cared. She explains everything thoroughly and her appointments actually run on time. Also she remembers me even when I wasn’t there for over a year.
Additionally she and her staff are big on helping out their patients financially, whether its through free samples so you don’t have to get a prescription for a small skin issue or going through a suburban pharmacy that ships to you because they give you a prescription/​coupon for free, unlike the ones in the city. This really sets them apart in my eyes.
I went to her through a recommendation from a friend. Great decision.
Also $ 2 for validated parking in a garage.

Dr Amin is awesome! I’ve been here for 3 different issues: 2 mole removals and one treatment of tinea versicolor. When I couldn’t get in for weeks or months at other places, this office has always been accomodating for me. It helps that I get off of work in the early afternoon, so to those complaining they couldn’t get in, perhaps your availability was an issue?
Dr Amin is pleasant, friendly, and very professional and shows she really cares. The assistants are all pleasant as well; I don’t really care about my healthcare professionals being my best friend or overly nice, as long as they do their job well, and they do. Dr Amin makes you feel very at ease and helps educate you as well. I haven’t been here for any cosmetic-​type stuff, so I can’t speak to how those treatments go. I would recommend this office to anybody for the cleanliness, ease of booking an appointment, and professionalism. I had moles removed on Wednesday and Dr. Amin herself just called me on a Monday afternoon, results already in hand. She has personally called me after my other appointments to give results and also just to follow up and see how my skin had cleared up.
Parking: I used to just park on Clybourn south of Halsted for free, but there is construction currently so I parked in the garage for the first time and it’s only $ 2!

Dr. Amin is wonderful. This week was my second visit to Nima but my first with this doctor (my previous left the practice). She was very thorough & treated me like I really matter (I know they see a lot of people and it’s great when you don’t feel like another number). My first positive feedback is she was extremely reassuring that if I ever had an issue that needed immediate attention she would squeeze me in (this was not doable with my last place, always a two week wait). She said she would make SURE I got in immediately so she could check out the dry skin while it was actually in progress. This is huge for me.
on a more important note she caught an issue in the close-​to-​serious-​but-​still-​early stage, called me on a Sunday, and then followed up by 7:30am Monday morning, shows that she takes her job seriously… she was quick with a referral and insisted I make my next appointment before I leave so we stay on track. I appreciate the extra push to keep up with my appointments. So my first experience with her so far has been wonderful.
I see comments about the reception service but I can’t speak too much to that. I walked in, was handed a clipboard and then waited for my name to be called. It seemed routine but fine! Not to personable but they were efficient. I’m usually cramming these appointments in so I appreciate efficiency.

Was really fantastic. So glad I found a dermatologist in Chicago who really took the time to listen and make treatment recommendations.
Impressed with both her clinical skills and bedside manner

Dr. Amin, where have you been all my life?
My skin has been up and down my entire life. I had normal teenager acne, then it cleared up, then it would flare up again off and on.
As I was approaching my mid-​30s (sob), I figured enough was enough. After being unsuccessful with another dermatologist I found Dr. Amin on Unilocal and decided to give her a try.
Dr. Amin and her staff are fantastic. She is so nice and cheerful, and she works fast — but not in a «I’m turning and burning patients» kind of way. I didn’t feel rushed at all during the appointment, but she is definitely efficient with her time. I like it.
She is generous with samples and discount cards, and wants to know right away what is working and what isn’t so she can tweak things as needed. Her staff writes everything down for you and makes it detailed so it’s completely dummy proof, which I needed.
Since I started seeing her in June, my skin is SO much better, and I must say that it helped boost my confidence as well. I still get the occasional pimple, but that’s the exception and not the rule these days. I’m so happy with what she’s done for me and my skin!
On top of all that, the location is super convenient to everything and there is $ 2 validated parking. What’s not to love?

I went to the Nima Skin institute exactly a week ago for a bad eczema flair up. It was all over my face and arms. It was so dry and uncomfortable and I had tried everything to calm it down on my own. I had seen Dr Amin back in 07 and she did wonders. Dr. Andrew saw me this last time and was just as great! He gave me a bag of samples with coupons as well for creams he recommended. I have followed his orders all week and my skin looks like new! Better before that nasty flair up! Everyone was very nice there and really showed they care. Since the last time I saw Dr. Amin, she was at a different location, but they were able to find my records which was great! I know I wont be happy of my skin goes crazy like that again but I would be happy to go back because they will take great care of me!

Nima skin Institute is a great place to go if you have any skin issues. The staff is friendly, they really work with you & they try to choose the best treatment for you. I would highly recommend Nima

I really want to give Nima Skin Institute more stars but the fact that they were rude and unhelpful makes me seriously considering starting all over again with a new doctor and sadly I can only give 1 star. The only reason for the star is Dr. Amin, I find the staff at the Institute to be rude and unhelpful and for that I can’t recommend this place to anyone else.
I love Dr. Amin, I think she’s a wonderful doctor who has helped me a lot, however, I called to see if I could get in to see her because I’m having a problem and the not so helpful person who answered the phone pretty much told me there is nothing I can do but wait until November. I’ve been struggling with this issue for 2 weeks and it’s just getting worse. I get that Dr. Amin is busy however I find it incredibly rude that we, as her patients have no way of contacting her when problems arise. Waiting 6 weeks while my skin is itchy, burning and dry is not acceptable to me.

I had severe acne as a teenager, and in my mid-​twenties it began to resurface. It may sound superficial, but your face is one of the first things you present to the world, and my self-​esteem really began to suffer. Who still gets acne in their twenties?! After going to Dr. Amin, I was informed many still do!
I thought at first it was a little strange to go on ‘yelp’ to seek out a medical provider, but it turned out to be a really great decision. Dr. Amin took my concerns seriously, and conveyed a lot of empathy. I also appreciated her thorough, straight-​forward explanation of what was going on with my skin. She wasn’t condescending or overly-​technical, and her prescribed treatments have been helping a great deal.
My skin isn’t quite where I want it to be yet. But the treatment has helped much more than I anticipated. In addition, Dr. Amin gave me samples and coupons to knock down the price of the prescriptions, making sure that I didn’t have to forgo treatment because of my inadequate insurance coverage. That also indicated to me that she genuinely cares about her patients.
I will continue to see Dr. Amin for my dermatological treatment as long as she is in Chicago, my experience with her has been incredibly positive. If you’re looking for a dermatologist, I highly suggest Dr. Amin!

Docter, technician, and woman who made my follow up appointment were all very nice, but the receptionist at the front desk had poor customer service skills. She was the one answering the phone and i heard her on the phone being very abrupt with people. If any of the CSRs at my hospital treated clients like that, they would not be around for long.

Dr. Amin and her PA Tracee are extremely nice and highly skilled in their respective fields.
I’m in my early 20s and was on the losing end of a acne battle for years before Dr. Amin helped me. I have been to other dermatologists who have used a one size fits all approach to acne, but Dr. Amin actually took the time to get to know my skin and set up a plan that works for me.
I am currently undergoing peels to diminish the signs of my bouts with acne with the PA Tracee, and although it is an expensive process she is always clear on the price and offers plenty of free samples to help with after-​care treatment.

I am back and forth between DC and Chicago — a lot — but I always see Dr. Amin for my derm issues in Chicago… a good derm is hard to find you know?
Why Dr. Amin? Because she really is a great dermatologist. That is usually an oxymoron. I find many of them have you wait weeks before they can squeeze you in — but I can call and generally get an appointment when needed. She is practical and sensible and makes me feel like a valued patient.
And that folks is the key — to be valued as a patient is a pretty tough thing in today’s medical world, especially in a field that is more often than not considered elective. Get your skin to her stat…

False promises, doctor not available so staff offered the PA to see me.
I had a severe allergic reaction and since I was prepared and carried some Zyrtec with me, I ask for some water and the staff told me that «they don’t have water in the office». I think an office that does not have water should be closed down…

UNPROFESSIONAL and UNHONEST practice. I make an appointment originally for dermabrasion and the receptionist asked me twice for my insurance card which I declined to provide. I meet with PA Tracee and she suggested TCA peel instead. Since the PA offered to give me a free peel if I buy 4 more peels I kindly accepted the offer. During the procedure the PA appears tired, poor set up (I was asked to hold a handheld fan during the peel), and poor post procedure instruction. Then I was directed to a impolite cashier/​MA who charged my credit card and did not even offer to make the next appt or ask if I have any other questions.
First peel was okay, 4 days of redness, and no siginificant difference. I called back 3 weeks later to make a second appt I discovered I only have 3 peels left. The receptionist looked at the chart and she spoke to the PA both states I only have 3 peels left. When I ask to speak the PA the receptionist states «I don’t know what agreement you and her have but she is busy right now.» I am going to go there in person and get my money back.

I went there for a small procedure. When the procedure started, the PA Tracee sent the nursing assistant to bring more meds because they didn’t prepare well.
During the whole procedure the nurse assistant was snorting. Every time I heard sound of nursing assistant’s running nose, I was diving deeper into the chair. I felt really horrible. In the middle of procedure, two of them started fussing, stirring. It sounded like there was some hidden turmoil. I actually think that they messed up the second incision, but they hid it. Later I noticed that the second incision is bigger and it took a longer time to heal.
When the agony of the snorting nose, clumsy hands and unprepared PA was over, the PA gave me a paper with a follow up instructions. I looked at the paper and noticed that the instructions were for a different procedure. When I pointed that out, PA Tracee started crossing the sentences with an attitude as if to say «how stupid you are not to know what the follow up instructions are!». OK, she had a bad day, she didn’t like me, she wanted to go home… there can be variety of reasons to be unprofessional, but let me ask you: How difficult is to prepare and print piece of paper with adequate instructions?
My final impression is that PA Tracee spends more time on choosing her wardrobe and posturing rather than seriously and responsibly preparing for her work.
Instead of one, I’m giving this place two stars. That’s because Dr Amin was very, very nice and the nurse that took out the stitches was polite, soft and reassuring. I think her name was Margaret.