Nike Running

Staff is always friendly and helpful.
I was a little apprehensive about switching over to Nike for running shoes since I have had bad experiences with them in the past. Now I am on my third pair of shoes thanks to all the help and knowledge they have shared.
I wanted a shoe that was supportive, but also looked good. Thanks to the staff here and Nike I have found my shoes.
You all won me over on your service and intellect. Thank you!

Staff at Nike Running in Bucktown are outstanding. While I purchase a lot of product online when it comes to buying running shoes it is completely worth it to buy at Nike Running. Not only do they video you running to help you pick out the best pair based on your bio-​mechanics, but their customer service is outstanding. After a couple of months of using my shoes, there was a wearing away of the mesh on one shoe. And while it was unclear whether this wearing away was regular wear and tear or a defect, the manager of the store authorized a replacement pair.
So while it makes sense to buy certain items online — buy your running shoes in person from the experts at Nike Running.

I stopped in over the weekend to get a new pair of sneakers, and was very disappointed. I was looking for a pair that they did not have in stock, but asked a store associate if I could try on a similar style so that I could order my size on the Nike web site (you can order through the store). The associate was incredibly rude, and told me that I may want to try Finish Line, because they may have the shoe in stock. After about a minute of going back and forth with her, I finally asked if I could just try on some similar shoes (heck, I may even find a style in stock that I like more)!!! It was almost like she was just too lazy to want to help me. Another associate helped me, and she was nice, but clueless about the different shoes and not very helpful. I would not recommend this location. I’m going to try Nike on Michigan Ave. tonight, but may just throw in the towel and go with another brand.

The staff is extremely helpful and patient! I stopped by the store this evening after work because i needed help with my Nike Fuel Band Setup. The staff including a man I think named Jamie were very helpful and patient. My Nike fuel band was setup and I was ready for my run! Thanks Nike! Awesome associates!

Big shout out to all the wonderful staff at Nike Bucktown for impeccable customer service this past weekend! I went into the store just to look around with my friend and it came up in casual conversation that my current Nike running jacket had a hole in it. Since I had just finished a run, I had the jacket in my backpack. I showed it to the store manager, Jamie. He said that it was a manufacture defect and that he would happily replace the jacket! I unexpectedly walked out of the store with a brand new, updated jacket, all while window shopping.
It takes the right type of person to be able to read and ask the right type of questions to customers to uncover their needs. The staff at Nike did exactly that. Big thank you also to Carol who aided in the sizing of the jacket and all of the other women who offered up their expertise.

As a 15 year native to the area, I have benefited and also been annoyed with the lululemon culture that has now made their home here. Not that I’m not thrilled with the increased property values, but lots of us moved here because we didn’t want to be in Lincoln Park. Not that there is anything wrong with LP, but this is Chicago and we shouldn’t be snobs (yeah, I’m talking about you Armitage Avenue shops). That’s the whole problem with this stretch of yuppie boutique stores just north of north avenue, but not at Nike.
I went here recently and despite my post workout «scruffyness» and 4 year-​old New Balance sneaks, the customer service was amazing. I didn’t even buy something the first-​time, but the staff was so friendly, I wanted to come back.
The selection may not be as huge as the Michigan avenue store, but they have all the latest styles. The staff is knowledgeable and engaged. You won’t find any sale prices, but you also won’t get a markup. Great store.

The girls and I went in Saturday and the staff ignored us all –completely rude! We basically left since two salespeople walked right by us and said nothing when we were looking at shoes. For such a small store ignoring customers is not good!

I have to admit that I haven’t purchased anything in the store. I have, however, been going regularly to run with the groups they have, and to do their in store NTC training. The staff is helpful, encouraging, and remember me. They have demo shoes you can borrow to try on a run, which is more helpful than trying them just on a treadmill — they do also have a treadmill and can video your stride. I’m glad they are in the neighborhood, going with their groups has helped me with my running, keeping going in this really cold winter.

Great store, terrific staff! I didn’t realize a Nike Running store opened in Bucktown until a few months ago — what a great addition to the neighborhood. Of course, the store has everything you’d ever need for running (shoes, apparel, gear, etc). However, what really sets this store apart is the staff — welcoming, knowledgeable, supportive and passionate about running. I first stopped in the store because I noticed a sign in the window promoting their «Running Club». Before I knew it, I was running with the club several times a week, every week. The support and encouragement of the store employees has been a great motivator to go running during these winter months. As for the Nike products, I recently needed a new pair of running shoes, so the staff shot video of me running on a treadmill, analyzed the footage, and then made shoe recommendations based on my running style. Bottom line, best shoes I’ve ever had.

Amazing store! We went for the opening day and all of the staff was very helpful and friendly. It’s not the largest store on the inside but they have a great selection and you can get everything you would need to be all tricked out for running. They also have a in store treadmill set up so you can try out a new pair of shoes for a short bit before actually having to buy them.