My Vet Animal Hospital

I just took my 4 year old dog here for the first time after finding a mysterious lump on her. I am new to Chicago and saw this office when I was driving one day.
I could not be more impressed by this vet office. The place is clean and the staff is friendly. We worked with Dr. La Vigne, who is extremely compassionate, knowledgeable, and thorough. She took my concerns seriously. While this place isn’t «cheap,» they are also not out to get all of your money either. She let me know the charges up front and offered to do as much in house to keep the cost down. I got a sample bill before agreeing to every procedure to make sure I was okay with the charges. They also offered a complementary nail trim. I will go back here 100%.

There aren’t enough stars… My Vet deserves a 10. They continue to blow me away with the personalized service they offer. Dr. Robin is so compassionate, her staff is always courteous and helpful. I feel very lucky to have Dr. Robin in my dogs corner. I would recommend her, and often do, to anyone who is new to the area or would like to try another vet.

This is not something I have ever done but I had to. Everyone at My Vet from the docs to the techs to the support staff have been consistently helpful, responsive, caring & sensitive. As we work through some complicated issues with my dog they have been so supportive, professional & open to my suggestions and concerns. They listen, suggest & follow up even if at the end of their day (up to 8:30PM). The vets call you personally to explain in greater detail or answer any questions that others in the office were not able to clear up completely.
I can’t speak highly enough about the care that both my dog & I receive!
I wish I could find a doctor for myself (humans) that was this great!!!

I have mixed feelings about this vet. Dr. Robin was awesome — very knowledgeable and just had an overall good feeling about her. However, this place is VERY expensive. For a general wellness visit, updating shots, and having minimal blood work done, my bill came to more than $ 400. That’s insane! At other offices I’ve been too, both here in Chicago and living in other states, I never have made more than $ 200. It’s unfortunate, but I likely will not be back based on how expensive it is.

I’m beyond disappointed and frustrated with this vet. I moved here from Vegas about five years ago and started bringing my dog here based on a recommendation. I’m also careful about who I choose because my dog gets anxious and can be a real jerk, it’s better for him to have consistency. I have to say until my dog had any issues, this vet was great, expensive but they were always friendly, seemed clean and had great follow up. The last few months my 8 year old dog started having some issues, when I was exactly 8 months pregnant! (Love you pup) I had noticed that he seemed to be acting sort of depressed and was slow going up the stairs, he’s normally hyper active so this wasn’t like him. I decided to bring him in after he didn’t improve in a few days, they determined after an exam that he had a soft tissue injury and prescribed doggie Valium & Rymadal, and a full blood panel, $ 350 later I take him home. I treat him as directed and while totally out of it from drugs he did seem to improve a few days later. Then… he starts having bloody diarrhea. I call the vet and while I don’t bring him in this time, at their direction we repeat the same treatment and add another medication, run a fecal panel change his diet, $ 100. He seems to get better and then I have my husband calls me to tell me that my dog has the diarrhea again and his neck is swollen. We bring him back to the vet AGAIN and this time we treat as a presumed infection after another $ 400 of X-​rays show nothing. We did elect not to have the biopsy done unless the antibiotics did not work, since that would have been an extra $ 200, and we were feeling pretty spent at this point. The antibiotics did in fact reduce the swelling. Fast forward two weeks later and the dog starts losing hair from his ear, again feeling pretty worn out I decided to wait and call the vet for a few days, thinking it was stress from so much change (we had a baby during this time) or from the medication. Well my husband ended up finding more spots like this and was very concerned he may have ring worm, a highly contagious fungus, transmitted to humans, especially babies. So… again I call the vet, this time expressing my frustration that we have spent a considerable amount of money and yet we have no clue as to what is going on. The vet tells me it’s highly unlikely that he has ring worm, that he would have had to rub against another animal. We do have a cat who has literally never even had has paw touch the outside world. I was frustrated but told them to send me an estimate and make me an appointment, the estimate $ 300. I understand that animals don’t talk and can be hard to diagnose but it just feels like these vets have no idea what is going on. I can’t help but feel like I’ve spent thousands of dollars and am no closer to an answer. I felt at the very least they could have waived the office visit fee as I’ve been loyal to them for many years. We decided to get his records and take him to a different vet. In seeing another vet it’s seems more and more like they probably over tested him and at a premium price. I gues

Extremely friendly and helpful staff! My Beagle, Rocco, was bleeding due to a snagged nail and they were able to take me right away. They took great care of him and he was on his way! Highly recommend!

I have been coming to this clinic for several years with Isabella, my cat who is currently ~7 years old. It’s always been a pleasant experience, especially most recently. The exam was very thorough, and I was called as had been stated the next day with the lab results. They found a urinary tract infection, and I was given several options how to administer the treatment. I was able to pick up the medication the same day and was given complete instructions and tips how to give Bella her oral drops. I haven’t priced other clinics, but they are very professional and so far worth the piece of mind.

My 6mo old puppy has been going to MyVet since I got her at 8weeks; so we have been there a number of times recently between her spay, required vaccines, flu shots, etc. She has always seen Dr. Robin, and she has been wonderful– very helpful, kind, and knowledgeable.
I’ve also spoken with most, if not all, the other veterinarians on the phone when I have questions, send an email, or as a follow-​up to a visit; and they have all been extremely kind, helpful, and always take time to answer any question I have.
Everyone from the Vet Techs to the front desk staff to all the veterinarians are always so welcoming, happy to see my little pup (and she’s equally happy to see them), and helpful as can be. It is obvious they really care for my pup and each dog, cat, etc. I’ve seen waiting in the office as well.
All in all, I really can’t speak highly enough of my experience with MyVet so far.

We just moved to the area. For his whole life, our dog has visited the same vet, so I was nervous about going somewhere new. We went to see Dr. Robin, and Boba absolutely loves her! I really like her too. She wasn’t rushed and she was thorough in the examination and in her explanations. Chelsea and Miranda were both very sweet to Boba too and he had such a great visit. I couldn’t be more thrilled with the staff and the very obvious care they had for my dog.

I followed Dr Robin Friedman from the vet she was with to MyVet when she founded it. We have been with her for every pet imaginable over the last decades, from hamsters to iguanas to dogs and cats and found her to be the most wonderful and compassionate vet we’ve ever known. The staff is truly loving and efficient and are a part of my dog and cat’s life. My dog Pawson actually LOVES to go to the vet!
Thank you, MyVet for being there for us and being so wonderful to us and our pets!

The ONE star is for Dr. Christina. She is very nice. The front desk staff is mostly pretty good most of the time and has been pleasant.
UPDATE: This is my story with an update. Since I have switched providers my dog is doing better than he has in many months. We thought that we were going to lose him because of some very one sided, uncaring and downright decisions made by the new hospital administrator and backed up by Dr. Laura.
The ONE star is for Dr. Christina.
UPDATE: This is my story with an update. Since I have switched providers my dog is doing better than he has in many months. We thought that we were going to lose him because of some very one sided, uncaring and downright ignorant decisions made by the new hospital administrator and backed up by Dr. Laura.
My 15 year old very well documented dog was taken off of a very important pain med. He went down hill so quickly that I was terrified. While this was happening I brought him into My Vet and saw Dr. Hill. My dog was bleeding from dragging his feet, crying in pain and could not walk. She had absolutely no sympathy for me but most importantly my dog. I looked into her eyes for any sign of compassion and saw NOTHING. She simply looked at us and said that if we wait for at least an hour and a half in the lobby that someone might be able to see us and that they would re evaluate his meds but said she would make no guarantees about anything. I informed her that we had already made an appointment with a new vet and left with my bleeding dog.
Went straight to the new vet who took one look at my dog and appeared outraged that he was allowed to be kept in this pain. He prescribed the proper meds and told me that there is a very good chance that this is the end for him. It was devastating seeing my «baby» in this much pain and to know that he may be lost because of an uncaring hospital administrator was just unbearable.
I DO NOT recommend this «hospital.» As I looked farther into the reviews and spoke with people on the street about my experience I have found that even though they have a thriving business they have a reputation to be about the money rather than the pet. I do feel Dr. Christina is a caring doctor but she appears to be learning in a pretty bad environment so I hope that she is able to keep from getting too jaded.

The price of care is the same here as the major 24 hour animal hospitals in Chicago — the only difference is vets with experience and necessary equipment on site for diagnostics at a real hospital. There are much better places to take a sick pet. This is NOT it.
I took my dog there a couple times because it was near our home. I was wrong. The vets here lack experience. My dog was over-​diagnosed and euthanized because of it.
The last time I brought my dog because she was vomiting continuously and had abdominal pain. I thought it was just a tummy upset. Dr. Christina pointed out all of her symptoms and what she thought the condition my dogs health was actually in – but was highly ambiguous about treatment options. When she showed me” a mass” on the x-​ray, I felt completely defeated (I found out later from a specialist that there was no mass)
My dog was euthanized that day.
Tragically I was never informed or given the consideration of a best case scenario or a worst case scenario I was given symptoms and left to my own devices to sort out what the treatment could be. I had my dogs x-​ray reviewed by a radiologist — there was no mass mentioned in his report.
Dr. Robin Friedman disregarded my complaint about not being given thorough information on her treatment options by regurgitating the medical records verbatim in an e-​mail.
Bring your pet here for prozac. There are better more experienced and equipped facilities for your pet.

If you are looking for a vet and staff that cares about your pet as much as you, take them to MyVet Animal Hospital.
Dr. Robin leads a staff that shows care, compassion and great follow-​up to ensure the BEST TREATMENT of your beloved companion.
Dr. Robin, Courtney, Megan, Liz and every person working behind the scenes truly care for your pet’ swell-​being.
My ‘Sweetness’ always got excited when I told her we were going to see Dr. Robin. Very fortunate to have the best veterinary team.
Each illness was addressed immediately and usually cured within 2 – 3 days.
Unfortunately, Spondylosys and intervertebral disc disease was something my ‘Sweetness’ could not overcome. Breaks my heart Dr. Robin didn’t get to see her one last time, but her staff helped me get through the toughest choice I have ever made.
They sent me a wonderful card signed by everyone. Very good people. MyVet is the right choice for your loved one (s).

Both Albie and I love everyone here. Dr. Laura is very sweet and knowledgeable, and Albie is always happy to see her. They are very good at checking up after an appointment (the last one we had was a teeth cleaning). It’s a bit pricier here than I remember the prices at my old vet in the burbs, but it’s the city. They don’t try to upsell you either, which I appreciate. There’s 3 waiting «corrals» in the waiting area so there’s a big more privacy and your anxious dogs aren’t just staring each other down.

We had our first experience with My Vet under unfortunate circumstances. Our 16 year old cat, Gryphon was ill and we wanted to take him to a new vet.
A little history: We took Gryphon to his previous vet (Duke Animal Hospital) 6 – 7 months earlier with a similar illness. He wasn’t using the bathroom and while he was drinking, he wasn’t eating. Duke gave him an xray, fluids and tested his urine 3 times (they messed up the first two and still charged us for all of three). The entire time he was been treated Duke kept pushing a $ 600 EKG on us. We thought they should treat his symptoms and not something that was unrelated. After two visits and $ 900 they gave him antibiotics that helped him. As it turns out, Duke tried to push the same EKG to a friend of ours. We never took Gryphon back cause the anitbiotics seemed to work. We also never received a notification that all those urine test indicated that Gryphon had something wrong with his kidneys.
Fast Forward to December and Gryphon was sick again. My girlfriend took him to My Vet on a Saturday morning, based on a friend’s recommendation. She said the My Vet staff were super friendly during the entire visit, even though Gryphon was a grumpy cat and hated strangers around him. My Vet informed us that Gryphon was much more sick than we thought and the kidney failure that the first vet didn’t catch was now killing him. He was in a lot of pain. The vet, Laura, suggested that Gryphon should be put to sleep because his kidneys were too far gone and keeping him alive would mean keeping him in pain. My Vet, which was closing at the time, stayed open so that I could get out of work and rush to say my goodbyes to our little grump. This was during a snowstorm, when they could have easily had said they wanted to leave early to get home and off the roads. But no, she stayed for 2 hours over their closing time, so that a stranger that she may not ever see again could get through a blizzard to be with his cat in it’s final moments. They let us take all the time and privacy that we needed before and after Gryphon was put to sleep. Laura was very gentle with Gryphon and he passed peacefully.
A week later, we received an envelope in the mail from My Vet. It was a bereavement card that all the employees at My Vet had wrote in their condolences on and signed.
My Vet went above and beyond what we expected. They are truly compassionate people that genuinely care for the animals and their owners.
Thank you, My Vet. Words can not express how grateful we are for your kindness.

BRING YOUR PET HERE FOR PROZAC not MEDICAL CARE! The price of care is the same here as the major 24 hour animal hospitals in Chicago — the only difference is the office exam cost which is $ 40 more at a 24 hour vet with experience and necessary equipment on site for diagnostics. There are much better places to take a sick pet. This is NOT it.
I took my dog there a couple times because it was near our home I brought my dog because she was vomiting continuously and had abdominal pain. I thought it was a tummy upset. The vets here lack experience — as in new grads.
At the time Dr. Christina Herppich pointed out all of her symptoms and what condition my dogs health was actually in – but was highly ambiguous about treatment options. She did explicitly tell me my dog was going to be septic, was in critical condition, and that they could give me at home treatment but it probably wouldn’t work and that we were probably going to have the death conversation in three days. And of course she mentioned a mass she pointed to and showed me on the x-​ray.
My dog was euthanized.
Tragically I was never informed or given the consideration of a best case scenario or a worst case scenario I was given symptoms and left to my own devices leading me to believe everything was related as it was presented and had to be resolved at once. I had my dogs x-​ray reviewed by a radiologist — there was no mass.
Furthermore they offered no apology or responsibility and Dr. Robin Friedman disregarded my complaint about not being given thorough information on her treatment options by regurgitating the medical records verbatim in an e-​mail. It was only upon reading the medical records and seeing the information that had not been communicated that I pieced together the situation.
I am left permanently scarred with the haunting ‘what ifs’ surrounding the permanent loss of a beloved family member. So again bring your pet here for Prozac not medical care. There are better more experienced and equipped facilities for your pet.

I STILL love My Vet. Just an update that we still go to Dr. Robin, and our two dogs have always had a great experience, and so have we!

Just had to update my review. I recently and rather unexpectedly lost my cat to cancer. While i am still heartbroken, I am deeply grateful to my vet for their compassion.
When i noticed my cat was not feeling good i made an appointment. The receptionist got me in quickly and they are always great and personable. We got in to see Dr. Danny (i don’t know his last name!) and I worried that he would be good with my cat, not realizing that we weren’t scheduled to see the female vet he has seen in the past. No reason to worry — at this point every vet I’ve experienced at My Vet, including Dr. Danny, has been great with my cat and very compassionate.
This past month Danny has been great in giving me advice, calling me back to talk about my concerns, getting me to a great specialist, rushing tests and just generally being compassionate.
I ultimately lost my cat and feel a huge hole where my little dude used to reside but I am so glad that all of his experiences out of the house (which he hated!) were as comfortable as they could be.
Whenever I decide it’s time for a new pet, they won’t see any other veterinarian than the vets at My Vet.

LOVE THEM! I can’t imagine going to a different vet. I’d been to a vet off of North Ave (to remain nameless) and it was horrible. I was loathing finding a city vet after that experience, especially since my «back-​home» vet was awesome.
Dr. Heinrich is so good with the kits. He’s quick with follow-​up and recommendations, and he’s very patient when I’m bombarding him with questions.

Dr Barb is leaving! Boo!!! But I’m confident that the other doctors will be just as great.
I have taken my kitten and my older cat here. The kitten needed to come in for the initial checkup and shots and because she had a bug when I first got her. She was so scared!!! But the doctor was great.
My older cat needed to come in because she has an ongoing cough. I was worried that it might be something serious. They took Xrays and found that she has something like asthma. I guess its kind of common and can be seasonal. I got some pills and then an inhaler for cats. My older cat loved coming here because she’s very social. She got lots of pets and attention.
This place is clean, modern, friendly and trustworthy. The only drawback is that they do seem to be a little pricy. When it was time to get my kitten fixed I went somewhere else because it was a lot cheaper.