Mr Kustom

We bought some custom LED lights for my Subaru Legacy 3.6R Limited. Price reasonable just the warranty is 1 year if they install it and 3 mos if you install it but it would have costed us around 150 so i opted out and they have a very busy schedule. Product works well though!

I went to Mr Kustom for window tint on my new Volvo. They got me in quickly, and did a fantastic job. Professional and courteous, and guaranteed my tint for life. Great place. I would go back.

I called to ask about some body work, and the guy who answered was VERY rude. He did not allow me to finish a sentence before cutting me off and running his mouth. Then when I asked him to wait so that I could finish my statement, he again was rude.
I am not at all surprised that they have such poor reviews here on Unilocal.
Bad customer service and apparent BAD service overall…
I think I’ll take my business elsewhere.

This listing is for glass and body repair. Let me tell you this group of guys do far more than that .
We have a 2014 Sprinter Van that was constructed in Elkhart IN. The Mr Kustom group has fixed all of the problems with is really special business Van. From the electronics, to the heating. this is the place you want to take your custom problems.
they not only do the things you want, but they will point you toward the solutions to the problems.
they have a real gift for this work. the service is quick, and in most cases they will take on all problems you might have with the car, or advanced changes you want to make. the attention to detail is far above the average, and the prices are very good.
Robert L Rogers

I was very pleased with the quick service that I received, and they did a great job installing the retractable front license plate bracket. Being uncertain whether or not it was possible to install on my car when I called, Mike asked me to bring the car in and so they could check it. I drove off about an hour later with the bracket installed. Thanks to Mike for everything!

Came in to have the light kit replaced in my car. Paid the $ 250. A week later my headlight went out. Came back adn they did some mumbo jumbo and it seemed fixed… for a month. Light went out again, so I went back AGAIN. Not sure what they did, but after a few weeks the light went out AGAIN.
I just got pulled over for the second time for a missing headlight and unfortunately I cannot just replace the bulbs myself, but what the hell did I pay Mr. Kustom for?
Super disappointed.

To be frank, I can’t write a review on this place as far as service and quality. I can tell you that I walked in and asked for an estimate on installing some soundware and boy, did I get attitude!!! Almost defensive! Really? I went elsewhare and got taken care of without the attitude!

200 dollars just to put up my new axleback exhaust… Hahahahha
I went to other place down the street for the price of 35 dollars only. This was 2 years ago

Does not do good work. Remote starter not set to my specications– steering wheel cover never fit the same again. Stay clear of this place.

bad people, stay away. I had driving lights installed on my 2007 Honda Ridgeline & within 3 weeks they were no longer working. I went back to have Mr. Kustom repair their shoddy work & products & they asked for a receipt. I showed them my credit card statement & they said ‘sorry, can’t help you without a receipt’. Mind you it was the same guy who had to have recognized me!
I have been so pissed off about this for 5 years (since it happened). ~$ 400 just pissed away! I am relieved to finally vent my frustrations with this shoddy, shady shop. DON’T GO THERE, DON’T TRUST THEM.

I have had remote starts put on 2 cars in the past. One was an Acura Rdx everything went fine it just took 8 hrs to get my car back.
The second car was a 325i bmw and that was a nightmare. They didn’t have the modules than they did. They had my car for 8 hrs again but this time when I went to pick up I still waited in there shop for an hr and a half. I had nothing to do since I was dropped off. I believe it was the owner who comes up to me and says here is a shirt from our shop. I’m like Thanks but I’m never going to wear that.
Now a few days ago I call for an estimate on a Range Rover truck remote start. I called at 10am and they said I need to speak to bryan or ryan. And he’s not in till noon. I call at 3pm to be told he was busy. I call the next day and I’m told he has left for the day and it was about 2pm. Finally I called yesterday and was put on hold for 18 minutes and after a few different associates who kept answering and asking what I was waiting for I get the news that the guy I been looking for has been gone for a while already. It’s like 4pm now. Guy has a sweet schedule. The guy who tells me the news is like oh I can get someone else to give you a quote I just thought you wanted to work with just Bryan. So here I go on hold again. In about 5 minutes the guy gets back on and says yea the owner says only Bryan can work on your kind of car. At that point I felt like I had given this place a few chances. I have spent about $ 1500 on the last 2 cars I had remote starts put in and with the Rover I was planning on doing the smart start that I know ranges from $ 900 -$ 1200 on my car. So it’s there loss. I am on my way to MK auto on Cicero who said we just need to check out your car really quick and we will have a price for you in a few minutes.
I tried supporting these guys but it looks like they don’t need the business. They have no records of anything and anytime you go in there you have to start all over with them even if the guy you’re working with was the one you worked with last time.

Fast, reliable, over-​delivered on what they promised. Got a hitch installed for a bike rack. The ordering process was simple, they called when it arrived and installed the hitch in under the allotted time-​frame. This is the service I’d hoped for and they matched it!

Funny thing is that I read all of the negative reviews AFTER purchasing my fog lights and bull bar from Mr. Kustom. Not going to lie, the reviews have me a little skeptical about me taking my car here. Everyday I continue to check and see if everything is still in place and working properly.
The reviews definitely have me nervous about ever bringing my car back to Mr. Kustom for more work. Should I trust my OWN experience (which was pretty good) or do I trust the experience of others? I mean, if I was just one of the lucky ones who received good customer service and quality work while I was there, I’m not sure I want to chance it.

Out of this world professionalism and craftsmanship. Contacted Oracle Lighting Systems and they referred me to Mr. Kustom. Wow! Now I know why Oracle sent me to them. Was greeted immediately with a smile and firm handshake. I immediately started bombarding them with questions and Joe listened to every word. We discussed the work that I originally came in for, but thanks to Joe’s knowledge I came out with something more than I could have ever imagined. The car looks phenomenal and everything was performed with such precision and care… that this one is one for the show. I’ll be heading back soon to have lots more modifications and work performed.

I really only found them because they were following me on twitter. I recently got a new car but with the black leather seats and no tint on the windows I was baking in the sun. I spoke to Joe on the phone who gave me a price and set me up with a time to bring my car in.
I brought my car in and 2 hours later I was ready to go with a lifetime warranty for as long as I own the car. Not sure how many other upgrades I would make to this car but I wold not hesitate to bring my car here.

Ridicously expensive. I called & I was quoted $ 150 for driver, passenger, & rear view window. When I got there, i was told $ 300 for all windows. I told the rep I was quoted $ 150, & he told me I was misquoted. Don’t go there

I called the shop to schedule an appointment, but they had time and offered to do the install right away…
You see I had ordered some wicked cool step rails for my Jeep Wrangler, but my wife was going to put up with 2 honkin’ boxes of truck parts cluttering up our hallway for only so long.
These guys do electric step installs in SUVs all the time, but had never see this particular bold on kit before. So they went to work, charging a straight up shop rate for the installation. This was not a simple installation, the steps articulate to act as nerf bars if you swing them up… cool, but complicated enough for me not to want to try and blow a Saturday on trying to do it it myself.
2 hours later, the job was done. It and it looked great. No complaints, I’ll be back.

For all the haters, they actually do lots of work on «work trucks/​vans» and I have seen the «Benny the Bull» Chicago Bulls van there on several occasions. Walk in the store and it looks rinky dink and a bit outdated, but I have always had a good experience.
I have had 1−2−3−4−5−6−7 tint jobs done by them, and always a good job.
They also do ONE piece back windows, which if you are new to tinting, that’s the way to go. Other places might split into two tints and place them close together, but you won’t know until you ask the shop.
Lifetime warranty on the tint and labor. I don’t recall ever having to bring my car (s) back for tint redos.
I can’t vouch for other services or hardware sold.
UPDATE 5÷12÷12
Upping my rating from 4 to 5 stars.
Remodeled inside. Bright, clean, products layed out and well placed. Nice little waiting area with wood flooring and leather chairs. Got my 8^th? tint done there this weekend. Beautiful job as always.
I got a pair of «Spark» headlights and they are gorgeous. Fast install, and very clean looking. Thanks for the recommendation Mike!
Found out a little inside info as well. They bought the building next door and they are going to be working on Choppers and Hot Rods! I love driving by their place on Irving and seeing nice cars outside in the summer, the new place will be a real treat to see. They also hired someone VERY famous to work on the Choppers…
Good things, good people, great work. Keep it up!
***Look at the filtered reviews — that’s where most of the good ones are** not sure why they are filtered, they look very legit to me…

My car was taken here to have a car alarm system and remote starter installed as a gift. Upon having issues with my alarm not working and my car not starting in the morning, I took my car to have it checked out by them. The general manager Richard insisted that it was my car and not the system they installed without even having a technician look at it. Since it was a gift I had no reciept and they keep NO RECORDS of anything done (according to Rich). I had to have a new system installed at another place and they found that there was a wire that was not connected which was giving me the problems with my alarm and remote starter. This is not the first car done by this place that my family has had issues with. Please do not take your car to Mr. Kustom!

Okay, I haven’t had my ’93 Oldsmobile Cutlass Cierra overhauled here but I was driving down Irving when it started raining. I flipped on my wipers and realized they weren’t working. I checked the fuse box and saw the WW fuse was busted, so I pulled off the road and stepped into Mr. Kustom. The guy working there gave me a fuse (for free) and I was able to get home without driving into a building or getting arrested.
Thanks Mr. Kustom, that was awesome.