Mitchell Foot & Ankle

Dr. Chuck Mitchell & his team are kind & professional. I’ve been a patient at this office for over a year & each visit is pleasant. I always feel comfortable & will continue to support this practice. I give them

I didn’t personally find this business to be very straightforward. I told them that I would be interested in buying orthotic insoles from them if my insurance would pay for them, and they said my insurance would cover it. I found out from my insurance company that they would not pay for the insoles and I tried to cancel the order, but I was told it was too late, and that I would be expected to pay @ $ 600.00 for the insoles. Other issues were that when they x-​rayed my feet the plates were very sticky/​dirty and had the imprints of someone else’s feet (the last person x-​rayed?) on them — I unfortunately stepped on the plates before realizing something was wrong — but they did clean them after I showed them the sticky footprints on the plates. Also when they measured my feet for the orthotics they said they were going to do a plaster cast, which sounded fine to me, but what they did was to wrap some gauze that was damp with plaster around the bottom of my feet, then pull them off like limp socks, which immediately lost their shape as soon as they pulled them off — I don’t personally see how they can make an orthotic that accurately matches my feet that way. Personally I would recommend what an orthopedic surgeon recommended to me many years ago when I asked him about orthotics — get Bauerfeind soft orthotic insoles with metatarsal support from Amazon or some other vendor — they’re not cheap, but they’re much softer and more effective than anything you can buy in a drugstore — the ones I buy usually last me at least a year with daily use — for me they do a great job of minimizing any foot pain.