Metropolitan Veterinary Center

Came here for the first time since getting my cat for an annual check-​up and rabies vaccine. Dr. Saviori and his staff were welcoming, kind and helpful during the entire process and were very gentle with my pet. The doctors and staff were incredibly professional during the visit, and everything moved smoothly and efficiently.
It was easy to find a time that worked for me to book an appointment, and the office offers a free parking lot to customers.
Overall, very happy with my experience here, and have found my go-​to vet in Chicago!

Metro Vet is the best veterinary center I have taken my kitties to! Dr. Jacobs saved my cat Chana’s life after he ate a very long piece of string. She has also helped my elderly cat Olive with an infection. The staff is kind and helpful. I live in Bucktown and it is absolutely worth the drive/​cab ride. I highly recommend Metropolitan Veterinary Center!

I LOVE metropolitan vet! Especially dr. Jacobs! She is da bomb! But everyone is nice and extremely knowledgeable. I can count on them to never over medicate Bernie, my one year old Berner. Also Bernie really likes going there — I know some dogs steer clear of vets but Bernie goes right in! Everyone there loves him and I can count on them to take care of Bernie the best possible way. I would highly recommend them!

Honestly, I cannot say enough positive things about MetroVet and their amazing staff! I initially selected MetroVet based their convenient hours (7 days a week-​7AM to 10PM) but the service is what truly makes MetroVet the best in the city! Each and every staff member at MetroVet is compassionate about their work and always takes the time to make sure you and your pets feel welcome! Dr. LaFave and Jacobs are phenomenal – they are the not only knowledgeable and professional but truly have a love for what they do! Thanks to the entire team at MetroVet for the compassionate and sincere care you give to Piper and Pax each and every time!

hand down the best vet in the city I’ve been to. I had serious issues with two other vets I visited with my pups but the staff her is professional, knowledgeable & so personable. When I have any issues whatsoever, as small as they may be, they’re just a call or email away and make room for your visit on a moment’s notice. they’re the best!

My experience at Metropolitan Vet Center on 11÷1÷15 was 5 stars. My dog was attacked by a pit bull on 11÷1÷15 at a nearby dog park and bleeding badly. The staff not only made sure my dog was stable upon our unannounced arrival and while waiting to see Carlo Saviori, but also made sure I was okay too by providing band aids to cover the bite I received from the pit bull. Thank you Carlo Saviori and staff that day for being friendly, timely and professional!

After 2 inconclusive visits to our kitty’s longtime vet a week apart, his health was deteriorating fast and we had no diagnosis. His belly was getting gigantic. He was waddling, barely eating/​drinking and sitting facing a wall (usually a super social guy). He needed imaging; the other vet didn’t have the machines. On Friday they wanted us to wait the weekend so as to book us with their contracted mobile imaging specialist sometime the following week.
I sought out a facility with on-​site imaging for answers sooner than later. A google search and a call into MVC Friday night yielded a 12pm appointment on Saturday.
After being greeted by a friendly and knowledgeable reception staff — and sitting beside a man with a puppy who expounded upon how good the place is, specifically Dr. Jacobs who he said had taken excellent care of their old, terminally ill dog throughout his life til he passed– we were taken in to see Dr. Jacobs early (for once I got to an appointment 15 minuted ahead of time). She palpated his stomach, said she felt a mass. The imaging results confirmed he had an aggressive intestinal tumor the size of a baseball and showed his tummy was full of fluids.
Dr. Jacobs struck the seemingly impossible, perfect balance between concise candor and compassion. She told me directly that the only thing we could do was drain the fluids to buy us a few more days with Sebastian. I’m not totally onboard with animal euthanasia given they can’t give us verbal consent; I told her this and asked if she truly thought he was suffering. She explained there was so much fluid pressing against his organs it was getting harder and harder for him to move, eat, drink and ultimately breathe (which I had already noticed happening) and that it would only get worse, more painful as more fluid would build up before he would pass naturally in, most likely, days.
I didn’t want to put him through drainage and more car rides just so we could have a little more time at his expense, so made the excruciating decision to put him down immediately.
The entire staff couldn’t have been nicer, more accommodating — they waited til the whole family could be there with him, let us take all the time we needed to say goodbye in a large private room and even took care of the tiniest details like thoughtfully suggesting we settle the bill beforehand and exit through a separate door so not to have to deal with credit cards and a lively reception area through our tears.
Our hearts are heavy, and we miss him terribly; we are glad our sweet Sabby is at peace and that his end-​of-​life care was performed with such dignity.
We will be enlisting MVC/​Dr Jacobs for future furry friends’ care once we’re healed and ready to adopt again.
Thank you so much for your gracious clarity during this tough time.

Dr. LaFave and staff are awesome and the quality of service is sincere and the best. I recently added puppy Charlie (5 month old Yorkie mix) to the family. I’m still convinced one of Charlie’s parents is a German Shepard because he’s already 9 lbs. and no where near over weight.
For the past 3 – 4 years I’ve entrusted the car of my cat Nemo to Dr LaFave. So now I’ve added Charlie as a patient. Not sure Nemo appreciates my decision bringing Charlie home.
Nemo’s frequent side stares and meows (translation: are you f$&@ing serious lady) is a dead give away. I digress.
Nevertheless, I was confident Dr. laFave would help identify the root cause of Charlie’s digestion issues. I didn’t know if it was related to new diet, parasite, and/​or infection. I was a cat lady for years.
I was able to get an appointment on a Sunday and the wait time was perfect. Never felt rushed to leave or forgotten. And, Charlie got his nails trimmed for $ 12.00. Metro provides 5 nail trim and get 1 free punch card. :p I don’t trust myself trimming his black nails. Staff provided Charlie probiotics, meds for the digestion issue, heart-​worm preventive medicine, and flea tick ample.
We’ll be back !!!

MetroVet is wonderful! I take my adult chihuahua and golden retriever puppy here. Every experience has been great — super friendly staff, clean office, on time, great hours of operation! Plus they have been really helpful when I call in with random questions. I would and do recommend Metropolitan Vet to all the animal owners out there!

nothing but great things to say about this vet office. everyone from the reception desk to the tech and vet were nothing but kind, efficient and thorough. I got in quickly and had a 9pm Sunday appt., amazing hours. they quickly prescribed in gave my dogs the proper care and email me the records the next day after they called to follow up. I will def be using them from here on out.

Without question, the best vet in Chicago. The staff is compassionate, knowledgeable, and highly efficient. They do take walk-​ins, but appointments are recommended so you don’t have to wait. Parking is available next door for free, and they have multiple Vets working so you can usually find a time that works with your schedule. In December, they have a teeth cleaning special and if you can, have Dr. LaFave do the cleaning. She rocks and is also extremely knowledgeable. You can get most prescriptions, high end prescription food, dog licenses, etc. within a few moments of finishing your appointment. While it may not be the cheapest, they make an effort to go over all the prices before treatments and let you decide what is best for your pet. I can’t recommend they enough.

came here for a annual visit for my dog, this will be our new vet. Granted my puppy is healthy and has no major health issues, so I can not comment on their abilities as far as that is concerned, but I can say that It was easy to get an appointment. They have their own parking lot and lots of street parking, it is very clean, the staff are very friendly. Our vet seemed very straight forward, and was easy to work with. They didn’t try and sell me things I didn’t need, which I love!
we will be back.

Both my cats love Metro Vet! I had Cream neutered a couple of weeks ago. When I picked him up, he looked happy so I was sure he received good care after the surgery.
Since that was my first time having my cat neutered, Metro Vet provided me thorough instructions about the things I should pay attention to after I take him home. I also received a follow-​up phone call after about 2 days to check on Cream. They do care about Cream! I’m glad I picked Metro Vet for my cats.

The patient education and follow ups were highly lacking. After extensive tests and $ 1,500 later, my dog was diagnosed with Cushings disease and a couple medications were prescribed, one of them being Vetoryl.
Around this time I was in my first trimester of pregnancy and wasn’t showing. Nonetheless, I later discovered on my own that Vetoryl is a Class X by the FDA. Meaning, I should not even touch the medication unless wearing gloves. I was never informed of this and unfortunately, I had a miscarriage. I’m not blaming them or the medication for my miscarriage, but I do think that all patients should be warned of the exposure effects on humans by the doctor and also since they sell the medications to you right there at the clinic. In their slight defense, the warning is on the box, but the warning was in small print and jumbled in with other warnings. Which I’m sure I’m not the only one not reading every small print warnings of every product I touch.
Going back to the medication and treatment for Cushings. We gave our dog the medications and scheduled a follow-​up exam. There were no improvements of symptoms and dosage was not adjusted. I was just told to adjust my dog’s diet.
Another two months pass, and we bring our dog in because the medication was not working and it was causing frequent diarrhea with bloody stool. We were the ones who had to request an increased dosage. We were told the diarrhea was likely the dog flu going around, even though we insisted there was blood in the stool. And antibiotics were given.
The dosage increase seemed to work, but the diarrhea continued and our doggie was also throwing up at times. We told the vet it was the flu, just as we suspected due to the blood in the stool. We asked for options. We were told we can discontinue the medications and allow our doggie to live with the Cushings symptoms.
Our dog has now passed and we plan to get another dog. I will not be returning to this place. I felt our concerns were not heard, our relaying of symptoms weren’t accounted for, level of care was poor, and patient education was terrible. You really have to be your own advocate for medication dosage, follow ups and symptom here and I do not trust them.
Besides that, the place was clean and the most I’ve had to wait for an appointment was 20 minutes. There is free parking on the northside of the building, which you have to enter through the alley from the westside of the building.

We started our puppy journey at another Vet and weren’t happy with the care our puppy received there. We switched to Metro and they have been nothing but accommodating and wonderful!
The Vets are friendly and will actually spend their time getting to know your dog and really building a relationship. They will also do whatever is needed to keep YOU calm as well!
Our dog was recently neutered and had a gastropexy and they gave us pain meds and a cone and sent us home. We had issues with the cone and our dog panicking. We called them in the morning and they quickly gave us a prescription for something to keep him calm.

I love Metro Vet. I’ve only made one trip so far (new to the area) but they were excellent with my dog Baron, who was in for an issue with his leg. After a thorough and gentle examination /​x-​ray, they informed me that he suffered a knee injury and would require surgery. My questions were answered patiently and thoroughly, and at no point did I feel rushed to get my dog and get out. Baron even got some attention and treats while we waited (briefly waited) for our appointment.
Not only did Metro refer me to a surgeon for my dog, they helped me submit his insurance claim after the surgery.
My dog means everything to me, and I’m thrilled to know that his medical needs will be handled by a place like Metro.

Metro Vet Center is a great vet center for so many reasons! They are open when noone else is, EVERYONE (literally every single person in their office) is super friendly and most all, they don’t rush you, they are patient and understanding of your questions. ALL doctors on staff are extremely warm and kind and very easy to talk to!
I am also very interested in less invasive and natural options when available and they have always supported my choices and helped me in any way they could in really feeling comfortable.
Another bonus, they have a frequent visit stamp card for nail trims which makes them afforable :)
I could not recommend them more for their staff, their care of my pets, and awesome office and hours!

Thank you Metro Vet! You are amazing. Your staff is knowledgable and polite, your vet techs and vets gentle and reassuring, and you are open on Sundays! Metro vet has great hours, a great social media presence, great special offers, and will even take care of submitting your insurance forms. They donate to local animal groups as well. 5 stars in my book!
The details: Our first visit was an impromptu one as my pup got sick over the weekend and couldn’t be seen by her normal vet. Metro Vet was able to get my pup seen that Sunday afternoon and got her on meds right away to clear up the Kennel Cough she caught at daycare. Then again on a Sunday, she had trouble breathing. We rushed her over and they saw her right away sans appointment. Nothing ended up being wrong, but everyone was SO nice and understanding. Metro Vet didn’t even charge us for the visit, how amazing is that?!

I moved back to Chicago last year from Virginia with my 2yo lab mix. When I got here I tried two other vets before committing to Metro Vet. Here’s why they won me over:
Location: It’s in the south loop so it’s walking distance to my house and Michigan Ave is a nice street to walk along. Even in the evening and at night it is well lit and fairly busy. It’s also walking distance to DogGone Fun! which is where I take my pup for boarding, daycare, and grooming.
Staff: The staff and Vets are always very nice and helpful. It seems like they remember every dog that comes in by name. Sometimes people even come in just to visit during their walks.
Office: always clean. Haven’t encountered any evil pups. We all know about those. The office is so cute! Pictures of dogs and books with silly pictures and great places to take your pup all around the city. There’s even a fire hydrant painted on the wall! Adorable.
Amenities: I LOVE the online portal. It lets you have easy access to your dog’s records anytime/​anywhere and gives you email alerts when your pup needs shots/​a check up etc. This was a big help when My dog was due for some vaccines while we were out of town. I was able to pull up his records and take him up to the local Petsmart for one of their vaccine days. No calling no faxing no hassle. You can also schedule appointments which is so convenient.
Hours: These hours just make life easy. I am a full time grad student and I work so finding time to take my dog to the vet can be tough. This place is open 7am-​10pm EVERY DAY! This has also been helpful the couple of times my dog has gotten sick or eaten something he shouldn’t have. Instead of having to schlep to the emergency clinic because my vet closes early or isn’t open on Sunday or whatever else, I always know that I can take him pretty much anytime and if it’s really late I can always take him early the next morning. Which is great because those emergency exams are no joke $$$.
So there it is. Me and my pup will be going here for the foreseeable future. Maybe we’ll see you there!

It’s been awhile since I updated this past review. My dog had a fever and a respiratory infection. Once again Dr LaFave came in and clearly understood what was happening and how to fix it. Once again an awesome experience. Of course they made their customary follow up call the next day which is a nice touch.
I always get a kick out of the one star reviews… who do these people think they’re kidding? Whiners never seem to be satisfied. Thanks again to Dr LaFave and her team.