Martroy Electronics

I have tried to get my high end receiver repaired at several places and no one seemed to be able to figure it out. That’s when I found Martroy electronics. They were able to get my receiver back in perfect working condition at a very fair price. Thank you Martroy!

I had my speaker repaired by this place when I picked it up it worked at the time I took it back to my Business and within 30 days the speaker stopped working so I contacted them and let them know that the speaker wasn’t working anymore I had a warranty on parts and labor I spent about $ 600 just to get the speaker repaired once I contacted them and let them know I wasn’t working anymore they asked me to bring it to you so I took to speak it into them then they contacted me and told me that I went into the back of the speaker re-​wired to speaker and resolve the speaker back that’s why wasn’t working I was playing tomorrow I had a warrant that made no sense for me to do that I don’t even want to get into the back of this week is been a suggested that one of my employees went into the back of the speaker and rewired it is solid back that blew the app out and they wasn’t going to honor the warranty or the parts never did I see the receipt for brand-​new amp that they claim that they put in I went back-​and-​forth with them and they kept accusing me of a rewiring that speaker that made no sense then I send my wife to pick the speaker to speaker Weighting approximately over 50 pounds they gave my wife the speaker and told her they wasn’t going to help her take it out so they left her to carry a speaker over 50 pounds to put into the car herself I wrote the Better Business Bureau I spoke to the owner several times and he kept accusing me of rewiring a speaker and refuse to honor the warranty parts and labor this was the worst experience that I have ever had dealing with a business I would never recommend this business to anyone I’m a business owner and at my business customers Service always comes first that’s how we keep our doors open I would never treat a customer the way I was treated and I would never accuse a customer something like that and still to this day they have not repaired my speaker so as a customer I’m out of $ 600 for what I give this place on a scale from 1 to 10 a 0

My super old from early 2000s Toshiba TV/​DVD combo finally decided to eat my DVD. I called Toshiba customer service, who directed me to an authorized dealer. The closest option was Martroy. I called them before arriving. They are super upfront about costs and expectations, although hedge that they must first see the product before making any final assessments.
TV repairs run a deposit of $ 50, and especially when leaving overnight. Thankfully, I only wanted my DVD back.
After my call I ran over there and explained my situation. Martroy is intersects two main streets, with plenty of street parking. I advise not bothering to pay the meter because you are in and out quite quickly. I stressed that I didn’t want the TV, specifically the DVD tray motor, repaired. They are welcome to crack it open («go ahead and destroy it») as long as I can get my DVD. Because the TV contained extremely hazardous material (manual mentioned something about laser beans and something toxic), I felt the $ 20 charge was quite fair. I had made an attempt to open it myself, but the warning scared me off.
I however work far and would be unable to pick up my DVD. They offered to mail it to me, and I told them I would pay for shopping. I was charged $ 10. I viewed any profit from shopping as my grateful tip.
They are helpful, try to get at the root of the provlem, do encourage things in writing, and care about your items for repair. They also provide rentals for disc jockeying and large TV screens.
I definitely recommend going to them for any TV needs, not the internet. I was honestly afraid that all the TV repair shops had closed, and am pleased that I found one within the city limits.

Scam Artists.
I got a quote to Recone a Subwoofer for $ 237 parts & $ 40 labor. I was told the price is that high because it includes taxes, shipping, etc. i put down a $ 200 deposit. When I got the call for pick up expecting a $ 77 balance, I was told I had to pay $ 110 to pick it up.
The store manager (Hispanic Lady) was rude and unwelcoming. Maybe she’s depressed or upset for lack of affection, but that shouldn’t be the customer’s burden. I’ve been a customer here a few times and always feel a little shammy.
I won’t compare them to an electronics museum. I’ll just say that was my last time stepping foot in that place. *I feel cleaner already*

Good work, fast service and a nice selection of repaired electronics.

My Toshiba TV was under warranty and it needed repair. They referred me to Martroy as being their authorized repair center. Martroy sent a technician out to repair the tv and the guy was great! Very nice service!
I am happy to say that the manufacturers warranty included my repairs for free! No need for that stupid best buy «extra warranty».

When the Bears were in the superbowl I wanted them to win in hopes that the residents of Marquette park/​Chicago Lawn would loot the hell out of this ripoff shop.
The staff is indignant, their repair shop is an expensive joke (yknow those places that everything costs at least $ 110? and then it isnt quite repaired?!) and their store selection is like a museum where everything costs its original list price although its crazy out of date (decent cassette recorders for $ 100!!! Why not $ 15? Very few of us want cassette decks!), even a room of ancient IBM amps, mostly in heinous shape. Totally Ludicrous.
On the extreme plus side, the JJ’s fish next door has one of the best murals in the city. It depicts a revolution made up of the people in the community and their peoples overseas including Zapatistas, Intifada fighters and an African Woman with a rifle on her back and baby on her breast. Some may recognize this woman from the logo of Oakland Hiphop group, the coup. The Southwest Youth Collaborative is responsible for the mural so Martroy’s rating is not helped, but it is noteworthy that the people on the mural are exactly those who I wish would destroy Martroy before making new music and selling the rest of the gear at swap-​a-​rama.