Marshalls

ATTENTION SOCIAL JUSTICE ALERT: I just went to Marshalls at: 7507 North Clark Street, Gateway Centre Plaza, Chicago, IL 60 626 to return 3 shirts I had purchased. The outside door was open but the inside one was locked as they were not quite open yet. As I stood there waiting for the manager to open he had a meeting with his employees, which was right next to the doors so I could hear his ‘speech’.
This man (he was white) stood their in front of all of his minority employees talking about how he caught a young female attempting to steal something the night before. But he used very different language. He stated things like ‘the hoods’ and ‘baby daddies’ and other racist, condescending language.
When they opened I was boiling but I held my cool and found my shirts to return. The young man who was assisting me needed assistance and who do you think came to help… yeah him. As he was working to exchange my shirts I couldn’t take it anymore and I said, «Your name is Dale, right? I can’t believe the racist, condescending shit I just heard you say to you staff of minorities. My name is Dr. Joel Filmore and I want you to remember it because I’m calling your corporate office»
I would appreciate it if anyone who is inclined would call their corporate office to make a complaint on my behalf and on behalf of all oppressed individuals (I’ve already left my message). This is even more sick because his employees, all of whom are minorities, can’t complain because they’ll lose their jobs. Please call 847−557−2759.

This Marshall’s location isn’t the best place for a treasure hunt, but checking out a TJ Maxx or a Marshall’s location is what I do on a regular basis, since I often redeem their gift cards for points I’ve earned through using my credit card. Therefore, I continue to patronize their stores.
If you’re coming from the CTA Howard station, utilize that atrium directly across the station (you will see the sign for the Life Storage). Using this pathway saves you time, and it’s «Safe» (with a capital «S»). Ok, if you know what I meant, you won’t elaborate on that one anymore.
A rule of thumb when visiting any discount store: go in to actually «shop» after a major holiday. Why? It’s when they put stuff on sale and perform lots of markdowns. I did find some possibilities, but I’m pretty picky. However, there are deals to be had, not to mention that many winter coats and jackets are marked down $ 20 to $ 30 less.
I like TJ Maxx or Marshall’s for their discounted k-​cups. Please, please check the expiration dates. I noticed that many food items were expired since December 2014. You might not die from eating expired food, but there’s no guarantee that you will be alive and well. Anyways, you need to be aware no matter what.
The items I purchased today: Twingings English breakfast tea k-​cups ($ 5), Twingings Earl Grey k-​cups ($ 4), and the Strawberry pomegranate k-​cups ($ 4).

In my initial review of Marshall’s from 2012 I was looking for gloves, and
since I have already lost 2 pair of gloves this winter I once again needed
to stop into Marshall’s in hope of finding a new pair of gloves.
Yes, I always seem to be losing my gloves. and my socks come to think
of it, because I’m just lucky like that. anyway.
So, I found this great pair of gloves that I really liked and they had that
rebel look that I love so much and I was really happy thinking I had found
myself another pair of gloves until I lose them yet once again and I tried
them on and boy, did I love them but then I see the price tag of $ 29.99
for these gloves and I stepped back, since when did some basic looking
rebel looking gloves come in with a price tag of $ 29.99?
So, I put these gloves back since my place of employment doesn’t pay
me enough to justify this purchase!
Gotta honestly say, not much has changed in this store since my first
review 2 years ago, it is still disheveled looking and the selection of just
about everything is not very good.
And, I found this Black furry purse that I so would have loved, but of course
it was a designer furry purse so I had to pass that up too!
The one thing I definitely noticed was that Marshall’s prices on just about
everything seem to have gone up, and honestly, their lack of selection
is a big negative for me.
And, yes, I once again left empty handed, with no gloves and no furry
purse which disappointed me Big Time cause darn it I would have
been styling with my rebel looking gloves and my furry purse!
Marshall’s, I see no more reason to visit your Establishment.
Sayanara…

I usually shop at this location because it is convinietly located by my house. The selection of merchandise is limited and I believe it is due to the demographis. I prefer the Evanston location as it has a broad selection of merchandise. I will still shop at this marshalls when I dont feel like driving to Evanston.

This is the branch I usually purchase at. Never left the place without spending at least $ 70. The staff is nice, and I love the clothes. They do return items without a receipt, as I have done this before, in Marshall’s, and other brand name stores.
But, there seems to be an issue that includes eye rolling from the same manager at the cashier register.
First time, I bought a nice top, and noticed at home that it has stains on it, so I came back to return it. The manager said I can’t due to the stains. I explained that that is the reason I am returning it, she asked for id, and due to me not having a state id, because I am from out of this country there has been a problem returning it. Eventually she did.
Today, the first issue was me not having a state id (I did have a different id, in English, for both occasions), and then she actually went above and beyond to not let me return it, and told me it’s half a price and that’s what I am going to get and if I still want to return it, I declined, saying, that she didn’t want to let me return it anyway, she looked at me, and just like the first time, rolled her eyes and left. No sorry, no explaining. Great customer service from the person in charge. I got an apology from the nice cashier that was helping me.
I guess if you’re new to this state you can’t shop and return like a person that is from this state. Your money is not as valuable, and you won’t get treated the same. Too bad that that’s the example she is setting for customer service in your location.

I love this place, and I think I can actually say that every sales associate I’ve encountered has been really nice. I go here every time I need a dress for a night out. I look awesome and I rarely spend over $ 40. Boo yeah!

I think this Marshall’s has definitely improved since the last time I was there.
I went in to buy two large pieces of furniture and was helped by two young women and one young guy. They were all extremely helpful and friendly. Whoever the current manager is, is doing a good job hiring.
I love this store for their home items but I noticed a lot of clothes I liked on my most recent trip there, too. This had not always been the case in the past.
My only beef is, some of their stuff seems a little picked over. The shelves need to be better stocked with more of that good discount stuff. But all in all I’m really glad to have this store in my poor little neighborhood with very few shopping options. Thanks for taking a chance on Rogers Park, Marshalls!

Great store for big and tall guys with amazing prices. Plus they carry shoes sizes up to 16. Super win.

They would not take my return. They are not all about customer service here. Had to go all the way across town to Belmont where they took care of me. Belmont is where it’s at if you want the best customer service!

Man, I’ve had this Marshalls obsession lately. GREAT DRESSES! I have so many cute dresses for work events /​going out /​weddings, you name it. You can’t beat the designer names and quality for the discount price. This is one of my favorite locations!

I have shopped at Marshalls my whole life, but I have to say that I was impressed with the good customer service and friendly staff at this location. Also, I was happy with the selection and the prices compared to the Marshalls closer to where I live. Even though this one is a little further away, I think it is worth it!

This store is always dirty and its hard to find shoes. They are mixed all never the place. When I informed the manager, he said, well that’s customers for you. I have not purchased anything because I can never find anything!
They only have one cashier or two if you’re lucky so you always have really long lines.

Typical Marshalls. Stuff all over the place, but this wasn’t as bad as others I’ve been too.
Surprisingly, the line was not long here, but I’m sure it does get busy like all other Marshalls.
Yes, if you need to go to the restroom, you need to be buzzed in. It is clean in there unlike other restrooms!

Enough about the stupid bathroom and dressing room rules already! Nobody here cares about that! It’s a mild nuisance on an overall good shopping experience. I love a good bargain. I purchased 5 items, four from the intimates section and one from the shoe department, for under fifty dollars. The staff is also super friendly, the place is well-​organized and the selection is moderate sized, with a variety of styles. This is also a good place for basics.

This place is good if you wear «urban» clothing. This a predominately minority neighborhood, so I find it amazing how many former suburbanites complain about it being «ghetto». Welcome to city life yuppies.

I had always enjoyed shopping at Marshall’s, particularly when I lived downtown. The shop in West Los Angeles was also a very pleasant experience.
The selection is okay at this store and the staff seems nice enough, however, the fact that they don’t even trust you to take the clothes into the stall to try on and return with them to either pay for them or have them put back is just so ghetto that I can’t bring myself to like this store or give it a high mark.
And then, God forbid you need to use the restroom. There is no key provided. And there is no code provided. They «buzz» you in to use the restroom, after you hunt someone down and ask to use it. Talk about undignified and humiliating. «Sara, can you buzz her in to use the restroom?» the young man I asked for a key YELLED across the entire store. So now the entire store gets to know that I am going to the restroom. Not that it really matters, but still. What do they really think is going on in that bathroom or what went on in it that made it necessary to instill this procedure just to let customers use the restroom? Is it really that much of a danger? Are you really that afraid that people are going to steal from you?
Having these kinds of things in your store does only one thing. It makes people feel unwelcome and wonder if they should be there in the first place. If the people who frequent this store are really that unethical, then I do not care to even shop at this store. For these reasons, I will never go out of my way to shop at this store. If I do shop there, it is going to be because I was in the area for something else.
In this day and age, there are plenty of places for me to spend my resources of time and money. This place will not be one of them. This place just makes me sad — and that is no way to feel when you are parting with your hard earned money.

I shop at Marshall’s a lot, so I get that selection issues sort of come with the territory. I’ve actually had pretty good luck here, especially with baby clothes. They usually have a good assortment of organic cotton baby clothes on the cheap — nice.
My main issue with this place is that they treat you like a criminal the whole time you are there. You have to have an employee let you into the bathroom, you’re not allowed to carry your own stuff into the fitting room, and if you (gasp) happen to forget something in the fitting room on your way out, the attendant will chase you across the store demanding your missing item. The whole experience always makes me feel icky — like they assume I’m stashing t-​shirts in my purse. I get that they’re trying to prevent loss in order to keep prices down, but why not treat customers like they are there to buy something instead of giving them the once over at every opportunity? There are plenty of stores that manage to make you feel welcome AND keep losses low — I’ll shop there from now on.

Average Marshall’s, but better organized than the ones downtown since traffic is less here. This is my go-​to place for items like hair styling tools (combs) and products (high-​end brands like TIGI) as well as umbrellas (many for less than $ 9). Their men’s section is, like the other Unilocalers have stated, somewhat small but the women’s shoe’s selection is adequate. It’s no DSW, but if you’re looking for a pair of sandals for less than $ 30, they might have it here. There is not much variety in the home goods store. Due to shortness of staff, the lines can be long, particularly around their break hours. Overall, just an average Marshall’s.

I am a very frequent Marshall’s shopper and this one really sucks. They have no selection as far as mens clothes go. I took my nephew there and he wears size 32×30 jeans, we were only able to find one pair of jeans that size. It’s kind of hard to believe that in the entire store there was only one pair of 32×30 jeans, but it is true. There selection of tee shirts was very lacking as well. The only thing that seemed to be in abundance for the mens department was polo shirts. So if you are looking for polos then go for it, otherwise check out the one on Belmont or the one downtown.

I’ve been to better Marshalls. This one is always poorly organized, and almost always picked over. The selection is limited.
However, I did have to return a coat today and had absolutely no problem doing so — in and out within five minutes! Two stars for lack or organization, an extra star for quick returns.