Marshalls

Like any other Marshall’s on planet earth, it’s completely hit or miss. Lately however, it seems to be more miss than hit. I’ve saved tons of money here against going to Sports Authority across the street, but it totally depends on the day.
The store is upstairs and is pretty good sized. They have shoes, a huge women’s section, luggage, pet items, dress clothes, athletic gear, and much more. The racks are actually surprisingly organized in the Men’s section, even though at times it can look quite messy. You really need to dig through the racks to find what you’re looking for and you need to have patience at this location, as the lines can get very long.
The staff is helpful for the most part on the floor. It’s usually pretty easy to find a team member who can point you in the right direction. The cashiers aren’t the friendliest people on earth, but who can blame them.
Overall, it’s definitely worth stopping in if you want to save some money. Just understand it’s completely hit or miss, and you might need to dig around before you find what you’re looking for.
Also, they have a decent sized parking garage that they share with DSW. There’s also generally some street parking right out front.

Though I’m overall a fan of Marshall’s, this location in particular is a bit too ghetto for me. I was followed by a hoodrat towards the shoe section. He kept yelling, «excuse me, excuse me» until finally arriving at the shoe section, where he threw a shoe at me. I immediately walked over to two employees who were standing around talking to eachother by the entrance (which is right by the shoe section.) When I told them some random guy had followed me around and thrown a shoe at me, I was told to walk over to another section of the store while they «call somebody» to take care of it.
Needless to say, they did NOTHING about it. I watched from the other side of the store as they stood around, calling no one. The people who work here are totally apathetic about their customers. It’s ridiculous.

I kick myself every time I come back to this location, because while they have a large selection of items, the customer service is SO bad I leave here every time saying I’ll never return. It’s as if the register clerks are trained to be rude and not think for themselves. This place needs some serious help.

OK — I hate giving 1 star reviews — but I feel this is warranted, and I hope the senior management of Marshall’s gives this store some more labor!
I went in here a few weeks ago, on a Sunday afternoon to pick up some white undershirts. The minute I walked in, I wanted to walk out.
My observations:
1. The store was literally a wreck.
2. 10 minute wait to check out.
3. Staff– nowhere.
This store is so busy that the corporate office should give them some more support. While I enjoy saving money — I would strongly consider not shopping at a Marshall’s in the future.

This shopping complex is great because there is free parking,
however this Marshalls lacks a large variety of stuff, and the store is alot smaller than other Marshalls I have been to.
I usually love shopping at Marshalls because I can always find cute, affordable, clothing, and can spend hours in the store because there is so much stuff to look at. … not at this one. don’t come here expecting tons of clothing.
I wanted to get a french press or a Moka stovetop espresso maker, and they only had 2 regular coffeemakers. perhaps they had shipped out all their home good items to home goods. I was kind of disappointed in that section, because I can usually find all sorts of coffee making goodies.
They do have some nice designer brands like James Perse etc, but other than that I did not see anything worth perusing in this store.

I love all in the store
This store is organize
I like it
Prices are great
Just one thing I really don’t understand
Way is in the clearance seccion broke stuff and still try to sale ???
Why

This Marshall’s is the most well-​stocked location in the city of Chicago. The organizations are WAY better than the one in downtown (well, that used to be Marshall’s; now it’s TJ Maxx). They have real sales associates working, instead of just passing by and acting busy. I went to find a «man’s bag» for myself (I’ve been borrowing my husband’s Kenneth Cole canvas bag and refused to return it back to him until I buy myself a new one). Nevertheless, the prices were a bit too high and my budget was under $ 100. I will recommend this location though because they do have quality, designer merchandize here, as what they’ve been advertising on TV and radio.
Since the cold weather has, again, arrived in the Midwest, they have lots of selections on cold weather accessories, for both men and women.

By comparison of other marshals the selection of this one is rather meh. I found what I was looking for which was a bathmat but found no more than 5 to choose from. Overall their home section was shabby at best. The clothes section (for men) was decent but nothing to rave about. If it weren’t for the convenient location I wouldn’t bother going back.

I am a HUGE fan of TJ Maxx so I was excited to finally live close to a Marshall’s. While I found the selection at the closest TJ Maxx to be pretty decent, I was extremely disappointed with the selection at Marshall’s. While the clothing section was a decent size, there was almost no professional clothes and the casual clothes they did have seemed much lower quality and less stylish than at the nearby TJ. The home goods section was decent which is the only reason I’m giving this store three stars.

The staff here are very dedicated and thoughtful. I have been recently impressed by the store’s launch into home furnishings. I find the prices comparable to Target, but the quality potentially better.

This particular Marshalls isn’t as big as others and doesn’t sell jewelry, not even costume/​trendy stuff! I was hoping to find a new, decent quality statement necklace on my most recent visit and was disappointed. I did walk away with some fun, bright blue ruffled Cynthia Rowley pillows for my couch! They are very Anthropologie-​esque, but a fraction of the cost!
Another recent awesome find: Marc Jacobs Oh Lola! four piece perfume set (perfume, shower gel, lotion and roller ball) for $ 39. The bottle is the large 3.4oz size which retails for $ 88 by itself! Okay, so the box was pretty beat up and someone swapped the shower gel for another lotion, but I rarely use scented bath stuff anyway. Also, the usage you see in the photo is from me wearing this nonstop. This was a surprising find among the numerous, boring celebrity scents.
I also saw some cute MBMJ iPhone cases for $ 20, but alas, I have a Galaxy S4. :(Why you gotta tease me like that, Marshalls?!
Overall, this is a decent Marshalls for home goods and some clothing and beauty products. I’ve bought a lot of workout/​yoga gear and a few trendy pieces from here. Shoe selection is rather sad, but sometimes you can find a cute pair. R.I.P. to my favorite leather sandals that I traipsed around five countries and countless states in for four years!

A new, clean, and big Marshalls. I feel like when you usually come to Marshalls or TJ Maxx you are often met with a mess. Most of this store is very well organized (aside from some items in the cooking aisles) and it is easy to find what you want.

I had to write about how outstanding the employees are. I rarely experience customer service like this while shopping at stores like these (tj maxx, Ross,) I felt like I was in a Nordstrom with how friendly these employees were. One Even greeted me on the sales floor! These people are actually happy and that makes me want to shop there.
The Marshall’s in Rogers Park should take a lesson from these guys.

I have a love-​hate relationship with Marshalls. Sometimes you come here and hit the jackpot but mostly you spend at least an hour in here and walk out feeling like you’ve…well…wasted an hour. If you know this is what you’re getting yourself into and you’ve got a little time to kill, you too might pick up a deal. Or you might just waste that hour.

I am a huge fan of Marshall’s and I can never enter this store without finding several things I didn’t know I needed. There’s incredible value in almost every department, and I really like to shop here for workout clothes in particular. Kitchenware is also nice. I find that I often pass over the shoe section because hey, DSW is downstairs and this selection is much smaller, but sometimes it really pays to look — I got a super discounted pair of leather Kenneth Cole boots here whereas similar styles were much more expensive at DSW.
Also, Marshall’s inventory unsurprisingly changes a lot from week to week so this is the sort of place where if you have time before you need to buy something (i.e. new towels, a jacket, etc), it can really pay off to make a few brief visits here to come back and find exactly what you’re looking for at a great price.
Downside: it is disorganized as heck, which is part of the reason perusing randomly can be such a jackpot/​bust dichotomy. If you ask a staff member if they have a certain item, they are likely to look confused and say vague, unhelpful things until you wander away to go find the item on your own. OR, they’ll tell you that they definitely don’t have said item and you find it anyway because you are a resourceful hunter.

The shopping experience itself isn’t 5 star, but the value here is amazing. Having just moved here in late December after getting out of the Army, I looked like a country bumpkin with my running sneakers (I let the movers take all my normal clothes by mistake) and an Army-​issue black fleece sweater. I needed a winter coat desperately, and felt discouraged after a day looking at the north-​face store and other high-​end retail stores, seeing $ 300 price tags. When I ended up at Marshalls, I found a kenneth cole jacket and a decent columbia jacket which ended up costing me $ 140 for both! I also was able to find a decent pair of sketchers for $ 30, which meant I didn’t have to strut around Chicago in my white running sneakers and jeans looking like Marty McFly anymore.
A few days later, I came back to get clothes for job interviews, with total success. Also, they gave me a military discount. I love this place.

I guess this is just not my place to shop. This was perhaps my fifth or sixth time here buying nothing. Admittedly, I’m not much of a shopper because I don’t have a lot of patience with it, and I’m pretty focused in looking for particular items. So if I don’t find them, I leave and look elsewhere. This time I was looking for a sweater. I could not believe how many sweaters there were in the $ 80.00 — 200.00. range, There was even a Fendi «marked down» from $ 600 to $ 299. I’m the kind of person who comes to a Marshall’s or TJMaxx for the $ 24.95 sweater. All I can say is there must have been a huge cashmere slaughter somewhere, since there were plenty of those. I know there is some value in getting the designer stuff, but how many people go to Marshall’s to spend $ 100 – 200 on one item? I’d rather go to the Boul Mich if I could afford that, and have a tony shopping bag to keep next to me at Gibson’s when I have my post-​shopping martooni. It’s back to Tar-​Zhay pour moi.

This is the worst Marshall’s ever. Even though it’s further from me since we moved, I will be making the treck to Evanston to go to the one next to Sam’s Club from here on out.
This place is filthy. The floors are filthy. The ladies’ room was LITERALLY COVERED IN POOP. I took one look and decided to just hold it until we left. The horror…
It’s also insanely disorganized. One rack was sectioned into just «XL» then «XS» then «XL» again. Other sections had multiple places where different sizes were supposedly grouped together. Except that most of the time the hangers and the sections lie. Most of the XL sections were all M’s. There were no Junior’s dresses. After 10 minutes of shopping, I was exhausted and just wanted to leave.
My friend and I talked ourselves into trying on what we’d found, despite not really wanting to. The woman working the fitting rooms seemed SUPER pissed off that we’d bothered her for something as ridiculous as a number and a room. She was dismissive, curt, and didn’t once look at either of us. Sorry we made you do your job. We’re just the worst.
I would say literally go to any other Marshall’s for your «shopportunity».

I love this store so much!
I have a habit of coming to this store at random intervals and getting lost in my explorations. I usually bolt to the housewares section and get lost. I love looking through all the wonderful items. I’ve found some great things – I now have a great set of pans and some fantastic kitchen gadgets! I love it!
I have also looked around and found some other good items! A phone case! Button up shirts! Belts! Pillows! I love finding great things here!
This is a great store. There are some problems with organization (as in, it feels like you’re in a discount store), and the check-​out line is often annoying…
Ultimately, it’s a wonderful store, but you need to be on the hunt to find the great items. Take your time and you’ll find tons of amazing things!

I did find a pink, size 4 Calvin Klein dress that makes me look like the cute TMobile girl, and a spray that will make Baby Beagle smell like a sugar cookie… Win, win?
Not quite.
This place is dirty, disorganized and yet not quite discounted enough to wade thru the chaos! The long-​term dedication of the women with children amazes me– I imagine it must be a draconian form of discipline like this:
Mom: «Be good Junior or we’ll go shopping for endless hours in a dirty store full of Ed Hardy with no breaks for food, water, video games or television to a neglected early ‘90s soundtrack…»
Junior: «Can’t you just beat me and send me to military school?»
On that note, The fitting rooms SCARE me. There was a bloody discarded tampon shamelessly on the floor amidst giant, mutant dust bunnies!!! Oh, the hygiene horror! I may never recover!
You may find a cute dress.
Pssst… avoid the changing rooms! Avoid! Flee!