Mariano’s – West Loop

Love this location and especially LOVE the fact that they keep the peach gelato in stock which is one of my guilty pleasures!

I am saddened to be writing this report about this store because I love Mariano’s corporation and I shop at Mariano’s very frequently. This is by far the worst treatment I have received from ANY Mariano’s store. This complaint is about the floral department only! I am a soon to be bride that came into Mariano’s florist department in July 2015. I set an appointment with Johnny Roldan to have a consultation about my flowers. The appointment was set for July 20, 2015. The day of the appointment a young lady called me, I can not think of her name right now, but she says that she was Johnny’s assistant and she helps him with the flower arrangements. She told me that Johnny did not come in that day and that he could not meet with me, however, I could still come in to meet with her. I was reluctant, but she assured me that she knew what she was doing and that she would pass my information on to Johnny. When we came in to meet with her, she showed us book of flower arrangements and I told her what I was looking for. She told me that deposit had to be me paying for one item, however she could not give a proper price quote until she spoke with Johnny himself because he would know that exact flower, vases, etc that I would need. She told me that he would call me to confirm when he came back to work. I waiting weeks and never received a call from Johnny. I called back several times and he was never there, I even sent him an email to the email address that was given by the young lady. Finally I spoke with him in late August and we had a mini consultation over the phone. He had my form in his hand and we went over the details. He told me that the deposit requirement changed and that I would have to put half down on the flowers. He also told me that it was very early for me to settle on flowers and that we could settle at the beginning of the new year. He said that he would be willing to take me to a wholesale flower shop to look for vases, and flowers. He said that I needed the vases first before we could settle on flowers because he wont know how many flowers I need and therefore could not give me a proper quote. So in the end, I was told to email him what I had in mind and to call him in the beginning of the year to finalize but they had my order form. I emailed him in October a few pictures of what I was looking for. Didn’t get a response. I emailed him on January 21, 2016 and told him I was ready to finalize these details and payments and could he please call me. He called me the next day and asked me to call him back. Now today, January 25, I returned his call and he tells me that he has no knowledge of my wedding, my order form, any conversations, any meetings I had, nothing. And that my date has been booked by two other weddings that put deposits down. I believe he told me that deposits had been put down in October and November. This is crazy to me not only because those wedding have the same date as mine and I couldn’t put a deposit down yet, and that no one would bother to call me and say, «hey, we have another couple looking for this date, are you still interested», nothing!!! I am absolutely pissed! Now I have to hope to find another florist on such short notice!!! Out of courtesy I should have received a phone call asking me what I wanted to do especially since I came in 10 moths prior to my wedding to discuss this! Its like they just threw my order form away and no one knows anything about me! This floral department is unorganized and will never receive my business or any other business when I get done!

This place has an amazing selection of – everything.
However, on THREE different occasions over the past couple of months I have had cashiers not even acknowledge me. Not make eye contact, not respond to my greeting, and not even verbally give me a price. It’s disappointing because this is a great store but at least at Target and Whole foods (my other nearby options) I don’t get ignored.

Decrease in rating, why? It seems dirty, the service seems less, and prices are less great since Whole Foods came in. Makes me sad.

I am quickly becoming a fan of Mariano’s and folks need to realize that this is the going to be the new standard of grocery shopping. I usually hit the one in Aurora as it it 5 minutes from my job, but since I was in the area today, decided to stop in this location.
Holy luxury grocery shopping Batman!!!
This place truly has it all. Oyster bar, juice bar, spice rack, restaurant seating, candy/​sweets bar (love the donuts and large cupcakes), deli, etc. No stone is left unturned regarding this place. It’s the best one I’ve seen yet and I’ve been to a few Mariano’s.
Just to compare, I went to Whole Foods down the street. Shook my head and walked out. Yes I do shop there for certain tolietries and other items no one else has, but it was no different than any other Whole Foods location. Plus Mariano’s is very much cheaper. I’d honestly be willing to drive to this location to shop here on a early Saturday/​Sunday morning as they are open at 6am. But probaly not during the week as I am sure it’s a madhouse it probably is on a weekday afternoon/​evening here.

Mariano’s West Loop, you used to be my first love but now have been replaced with Pete’s Fresh Market on Madison and Western. Living 5 minutes away, Mariano’s was where I did all my grocery shopping. However, in the past year the produce selection has suffered greatly. There is usually fruit that is rotting or about to that is still displayed at an expensive price (e.g. rotting peaches at $ 2.99lb…no thank you!). I still visit frequently for small staples and pricing wise, its WAY CHEAPER than the Whole Foods down the block but I really wish management would address the poor produce selection.

UPDATE 8÷27÷15. Happy to report that the fungus has disappeared (a new produce manager I was told), but there isn’t as much variety as there used to be. They no longer carry roasted chickens that aren’t shot full of grease and additives. And the last two times I shopped here I was overcharged. A few weeks ago I didn’t notice until I got home that I’d paid $ 12 for two artichokes… irritating but not worth a trip back. And earlier this week I happened to look at the screen as the checker rang up my 75 cents/​pound potatoes at $ 1.79/pound. She refused to correct the mistake. They did correct it at customer service, but the manager I asked to speak with didn’t apologize or even act surprised. So much wasted potential here.

The 6 dollar deal on 2 sides and a protein is no longer offered at this location. Now you can get 1 scoop for $ 3, 2 scoops for $ 5, 3scoops for $ 8 and so on…
The brussel sprout-​lentil salad with shredded cheese is hearty. Its my favorite of the three. The quinoa artichoke salad tastes like your average marinated salad. The asparagus-​chickpea– kale-​pumpkin seed salad looks better than it tastes. Its crunchy, but kind of bland in flavor.
I still think the kale detox smoothie is the best around. The pineapple and apple give it a smooth flavor. The kale and spinach blend in with the fruit. The ginger and cayenne add a slight kick. I’ve tried similar drinks around town and they were too watery or bitter.

Sad to see what happened to my favorite grocery store, fresh fruit and vegetables selection is no longer that great, now I go elsewhere and the couple of times I have come back the selection sucks.
What happened???

The best one I’ve been to! They have a café/​lounge on the first floor and second floor so you can come here to study or just to stare at the fire place. Yeah, I never thought I’d see a fireplace at a grocery store. Also on the first floor they have a gelato store… it’s $ 1.25 for a scoop!
O and you need to hit the second floor for all the free samples. If you have no money, just keep circling around on the second floor and all the nice Mariano workers will feed you. Besides that, this store has EVERYTHING you can ask for and has a better selection then Jewel-​Osco and Target nearby. Parking on the roof! so don’t pay for parking anywhere nearby.
the only downside is the wifi has been consistently horrible. I’ve seen people study on the third floor and they even have a small kitchen for people to use I guess, or maybe it’s for workers?

This location is like its siblings — relentlessly clean, cheerful, well-​stocked, pretty affordable, and so on. Its location is very convenient, right off the highway and close to the loop, too. Minus one star, though, because of its insanely inconvenient parking lot (s). That ramp… :o

This place is my JAM! I love all Mariano’s, but there’s something about Mariano’s in the city!
When I’m not going to Costco and buying jumbo bulk sizes, I love coming to this Mariano’s. They have everything anyone could want. Also, who wouldn’t want a lovely view of the city while doing their shopping?!
BUT.BEWARE THE PARKING SITUATION ON SUNDAY AFTERNOONS. I went for a quick run this past Sunday and holy Jesus… that parking lot is an absolute clusterfuck on Sundays.
Still. I love you, Mariano’s!

Marianos is literally it… The beginning and the end of all markets!
Everything is fresh, the employees are so friendly, and their food bars are always on point!
I have yet to have a bad experience in marianos, there is always parking even on holidays.
The food bars can be a little on the pricey side but depending on what you get, you can get your money’s worth. The desserts are fresh which is difficult to come across.
The wine and beer selection is out of hand, I truly believe that there is no need to go anywhere else for your grocery shopping/​dinner/​general home purchases. They carry everything!
My favorite part: buy a nice drink and enjoy yourself while you shop!

I just had lunch at the oyster bar and it was such a great experience. I had their lunch special which included a choice from two soup options, 3 jumbo shrimp, 3 oysters, and 2 crab claws. Francis served me today and he was so thorough. He asked me which oysters i wanted. He let me sample both the Cioppino and lobster bisque. I ended up choosing the Cioppino. I told him how I preferred my oysters and trusted him to select them for me. He gave me his east coast selections and they were so good! Those are also some of the largest shrimp I’ve ever seen. The crab claw were on the smaller side though.
They also have happy hour on just the oysters 2−4pm (everyday?). And I overheard Tuesday is $ 10 for half dozen oysters plus wine/​beer. What a deal!
I’ve loved all my Mariano’s experiences. It serves as so much more than just a grocery store. I once hung out here to have a beer while waiting for a table at Au Cheval to become available. It’s really such a fun place

Unimpressed.
The parking lot is a demolition derby on steroids. The store is clean. The produce could have been better. I couldn’t find cauliflower without brown spots. I guess people like being able to eat in the store but it’s not my thing. It is better than Whole Paycheck. I’ll give you that. By the way they have a Whole Foods going in across the street, that should be interesting.
Signage/​design not good for a first time customer. Had to see which way to enter. Nothing special about employees’ customer service.
With exemplary customer service and better monitoring of their produce it could be good. Add to parking, I give them vague for trying to offer free parking in a congested neighborhood.

Absolutely LOVE this place. I came here for the first time a few months ago and just fell in love. I walk here with my friend every once in a while during our lunch break at work. I just love being able to get freshly made food for a decent price. I am a huge fan of their mac and cheese, as well as their orange chicken. My friend swears by their cake pops and chocolate-​covered strawberries, though I haven’t tried those yet. I’ll have to remember to grab some next time! What’s cool about this place is that they have a section upstairs with small tables and chairs, so you can eat there if you buy their hot & ready food.
I also just love their grocery options. They carry so many hard to find brands, along with TONS of healthy options. They are always giving out some sort of free samples, too. Who doesn’t love that?! If you ever get the chance to sample their house-​made orange juice, DO IT. I haven’t even tried any of their wines yet, but I’m sure they’re amazing. Their walk-​in beer cooler is pretty sweet, too. Great selection. There is just so much here, I can stay in this place for hours. Too bad I only get an hour lunch. I’ll have to make a day out of it and just come out on a weekend! You should too!

I love the selection of organic items available throughout the store (fresh, canned, etc.) and that the prices are reasonable. I’ve also enjoyed fresh juices from the juice bar on a regular basis and appreciate the convenience. Everyone that works here is friendly and helpful.
I would have given 5 stars but the meat department can sometimes lack order when they do not keep up with the process of having customers pick a number to order. I get irritated when I’m holding a number in hand and people are cutting in front of me even though I was there before them.

Came here to do some quick grocery shopping after the gym.
They have a parking structure, so you don’t have to pay for parking. I can imagine how crowded this structure would get when it is really busy because there isn’t that much parking available.
The best way for me to describe Mariano’s would be Whole Foods + Safeway combined, they have a glorious dine — in area, plus a very large selection of organic, and non — organic foods. Prices are a bit higher than an average grocery store, but not as much as Whole Foods.
They have amazing freshly squeezed non — pasteurized orange juice here, non — pasteurized orange juice is the best because it is so sweet and is not as tart as pasteurized orange juice. The juice here is also very affordable, hence why they tend to run out each night. I love the large cheese selection they have here, as well as the glorious amount of samples.
Will come back here and try the fresh food soon!

When a supermarket is more food court than supermarket. I bought a steak, handed over to some lady and they grilled it for me while I drank daisy cutters. Totally Zef. Wikus van de Merwe would eat steak here when not at garden center.

I’m surprised I haven’t wrote a review on this Mariano’s before because it is one of my favorite spots.
Even though they are building ones throughout the city this is still my go to one. It is more than a grocery store it is truly an experience.
They have a juicing station where you can get some fresh squeezed juice… oh yum!
They have a grill where you can buy a steak or other types of meat and they will cook it for you. The soup is a little expensive but it is so good and I have had several flavors. They have a salad bar, sushi bar, a very nice wine selection, fresh fruit and a ton of other things that makes this grocery store stand out from so many others.
I like that you can taste something before you buy it so that if you don’t like it you aren’t committed to kale salad if that’s not your cup of greens… lol
After you have allowed the experience to penetrate your mind they have a simple area where you can go and chow down on your meal. They have complimentary cucumber water which is D’lish but they have these small Dixie cups so you need a few in order to quench your thirst.
I also like the fireplace with the chairs around them… where you can relax a bit before you are enthralled with all that there is to see and experience.
I love coming to this store because I always discover something new. I even forget to check in and that’s saying something about me.
If you haven’t visited this location you should it is one of these best in the city.
Enjoy!!!