Manilow Suites

I hate that I even have to give a one star rating. The actual unit was just okay. The luxury did not come close to the monthly cost. The cable and Internet went out repeatedly, there were plenty of small things requested that could have easily been handled and weren’t such as getting a pan with a handle, light bulb replacements and a slow draining sink (I ended up getting Drain-​o myself). Still, the most annoying was the Internet that went out seemingly every few days as we work from home quite a bit. This was as frustrating as it was bruatally inconvenient. Nobody at the office seemed to be able to connect with the Internet service making the situation even more confusing. There were also a few very awkward occasions where workers would just enter the unit without first making enough effort to make themselves known — twice while one of us was undressed and once while showering with the door open. Worst yet, after receiving multiple complaints, I received a call from who I believe is the owner, Francine. She left me a very long and nasty message blaming us for being problem tenants — that we were frustrating and annoying HER with our many complaints and requesting our departure. This woman’s behavior was completely unprofessional and completely unwarranted. I actually saved the message just because it was so unbelievable. With so many options for short-​term housing in Chicago, do yourself a huge favor and stay away from Manilow Suites!!! They are unprofessional, overly expensive and the service lacked tremendously.

I had a wonderful experience working with Manilow Suites for temporary housing. There was an honest mix up with some of the details with my move in. Manilow rectified the situation in a very thorough and efficient manner. They followed up with a hand written apology note delivered under the door of the apartment, a gift card, and phone call. I was very impressed with how they handled this issue. I would recommend Manilow Suites because put simply they really do care.

We had to use Manilowe Suites last summer for several months while our condo was being gut rehabbed. We met another lovely family there in the same position who had the same complaints.
Our cable and internet were constantly going out!
It seemed to happen every other day and when we left our unit for a week with our aunt watching our pets, the cable and internet were out the entire week! They also didn’t provide us with cookware, all of the pots and pans were missing rubber handles, when we complained they found some way to BLAME US instead of giving appropriate refunds. We also had to live for an entire week without oerhead lighting in the kitchen, which was also dangerous.
The other family down the hall said they had similar problems and that there apt. was certainly not deluxe, especially the carpeting when spending 6 grand a month!
You’d be much better off just staying in a hotel suite and having maid service every day. Also, the owner of Manilowe Suites, Francine was extremely rude to us when we brought these problems to her attention and told us to get out if we didn’t like it there, that no refunds would be given, of course that was after we had already paid over twenty thousand dollars in rent. We highly recommend finding another better corporate provider like Ryan Corporate Suites.

We recently had some unexpected home repairs and were displaced over the holidays with our two little ones. Manilow Suites helped us in a pinch — last minute — and saved us! We were so grateful for their quick action.
The building itself was amazing. The friendliest staff and amazing views.

I’ve been spending summers in Chicago for the past eight years. Being a discriminating and selective individual I choose Manilow Suites at North Harbor Tower to reside. The Units are spotless and the views of the Lake and City are spectacular and breathtaking. Francine Manilow and her professional and gracious staff make sure that all your needs are met. I would highly recommend, to anyone needing Corporate Housing, to choose Manilow Suites; you’ll be extremely satisfied.
Dr. Kathleen A. Cervenka

For my work, we have VIPs come in to Chicago and sty for about a month at a time. Manilow Suites offers fully furnished executive apartments, and they’re very accommodating.
The first time we used them– they took us to look at the different corporate housing options in different buildings all over the downtown, and took very good care of us. The furnishings in each apartments were divine– view and all too! And most of the apartments have great views.
My only recommendation– book as early as you can. You will get your first choice of apartments this way– and they can better guarantee your stay. (Sometimes they have guests who don’t quite know when they will be leaving– for example– people shooting movies in town. So the more notice you can give them– the more you can work out a better agreement.)
An example of them accommodating us– once we had trouble with the phone line in the apartment, and they brought the visitor a BlackBerry to use until the phone line was fixed.