Majestic Paws

My wife and I were clients of Urban Tails, which Majestic Paws recently acquired. We couldn’t be happier with the level of service we are provided by Nancy and her staff. They are always extremely accommodating in any change requests and are quick to return all phone calls. The new e-​mail service letting us know when the started and finished the walk is great. My wife and I recently moved and unfortunately had to move to another service as we’ve moved out of their service area, but I’d highly recommend Majestic Paws if you’re looking for a new dog walking/​pet care service.

Nancy & her crew care for CATTRINA our cat like family! In the summer our plants are properly cared for, our mail is in a nice neat pile on our kitchen table, and any litter tracked into the halls is neatly vacuumed up. We are able to travel with complete confidence knowing that Cattrina and our home are in the best of hands.

Nancy and her crew are great to work with and my elderly dog Bean really enjoyed Anson and Nick. They were easy to get in touch with regarding scheduling and the web based PetCheck system was a great way to check in with schedules and daily report about my dog’s walk and visit. The crew even helped with some «old dog» issues.

Our old dog walking service, Urban Tails, was recently acquired by Majestic Paws and we couldn’t be happier. It has been SUCH an improvement since Nancy took over the business. While the awesome dog walkers have stayed the same, the overall level of service, communication, and even website have improved greatly. It’s clear that they really take the business seriously, and are really passionate about caring for their clients’ pets. We love the daily notes and pictures too!

Thanks to Majestic Paw, my family had a wonderful vacation last two weeks when Nancy and her great people did an AMAZING job about taking care of our little kitty Luna!
Here’s the reason why my husband & I were so impressed:
I got some voicemails when my family and our friends were in Yellowstone National Park. I didn’t pay them much attention since scam bothers me all the time, and it’s hard to play the message with that POOR signal…
Well anyway. when I finally got my phone right I heard Nancy and her friends CANNOT OPEN the apt’s door for like 2 days! I was so worried at the moment and was checking my mailbox like a mad tapper… Then, I saw tons of Nancy’s mails, with EVERY detail, about how the door locked them out, how they tried to reach the apt manager, how happy Luna & Senior (our teeny blue fish with hardly-​seen smiling face.) were when they finally step in the room…
Nancy, Jessica, Zak, Tyler, they wrote down note everyday they came in and I think that’s kind of a gift (like Luna’s diary) for us when we got home. Thank you guys, thank you Majestic Paw!

What can I say — this place is great! We adopted a very, very feisty kitty about 9 months ago and Majestic Paws (formerly Urban Tails) watched above-​mentioned feisty kitty several times while we were out of town. Kitty wasn’t particularly nice to anyone who came into our house, so these lovely folks braved his attitude problems and kept us updated on how things were going. We came back to detailed notes about each visit each time we were away, and they always returned my phone calls and emails promptly. Thanks, guys! You made leaving kitty at home much less nerve-​wracking!

One of a kind dog walking service! I’ve dealt with a few others in the City but no one compares. Nancy treats my babies with so much care and affection I could never go with anyone else. Give her a try you won’t be disappointed.

Majestic paws is amazing. They took care of my little guy like he was their own. The owner, Nancy, is wonderful and her mom, Patty, made sure to care for my dog in the best possible way. When he was sick she even stayed with him till I was able to get home. I can image a better group of people to trust with my pup.

Nancy did such a great job taking care of our two dogs while we went on vacation for a week! This was our first time leaving the dogs home alone and we needed someone reliable and experienced to take care of them. Nancy spent over an hour just talking to us and getting to know them. We could tell that she was reliable, professional and genuinely cared about pets.
Nancy went above and beyond on many occasions. There was one night where she drove all the way back to our apartment in the freezing cold just to check on the dogs. Nancy sent text messages and photos after each walk. She honestly proved herself to be the best dog sitter in the city.

Nancy is simply the best and practically the cat-​whisperer!!! I highly recommend her for anyone who cares about the well-​being of their pets. During the holidays, I needed a cat-​sitter to take care of my two kitties that I recently adopted. Nancy agreed to take me on as a new client, even though she was extremely busy during that time.
Throughout my time away, Nancy sent me daily pictures and updates. Even though I was half a world away, I wasn’t worried about my cats because I knew they were in good hands. We ran out of litter half-​way through my trip, but Nancy just bought them a new bag, as the kitties’ «Xmas present,» without charging me anything extra.
When I came back from my trip, I was expecting some cold shoulders from my cats. Au contraire! The kitties were sweeter than ever, which is pretty amazing — they were feral kitties before we rescued them and barely warmed up to us when I left. Nancy must have been so sweet and kind to my kitties that they finally realized that humans are decent creatures.
Nancy genuinely cares about all her animals; she even sent me a couple of follow-​up emails to make sure that my kitties are doing well.

Nancy took care of our two cats when our usual boarding spot was full up over the winter holidays. She did a fantastic job and we’ll be using her services again!

It’s hard to find an excellent dog walker, one that will love your dog as if it’s their own. Nancy at majestic paws is that kind of dog walker! Trust me your babies and in excellent hand with Nancy and majestic paws.

Nancy is an absolute dream. She has been walking my English Bulldog, Karl, for the last 9 months and I couldn’t be happier with her professionalism and ability to go the extra step to make sure he’s cared for well. Karl is a reactive dog, and as I’m going through training to curb this behavior, she has been so patient and helpful through this process. She has not only made my life easier, but also made Karl’s better as well. Thank you, Nancy, I appreciate everything you’ve done for us.

I can’t give Nancy enough praise for taking care of my two (needy) cats this past weekend. I had some weird instructions, but Nancy had no problem with them! When I came back from my trip, I could tell my kitties were happy and well taken care of. Nancy sent me text updates with everything she did while she was here and even sent photos too!
My trip was worry free, and I will absolutely be using her next time I go out of town and would recommend her to anybody!

Nancy is wonderful! We were in a crunch and needed a dog walker the next day, Nancy stopped over and introduced herself & her services that day after I inquired! She was great with our pup, who has severe separation anxiety. She even refilled her Kong & went through all our rituals for putting her in her crate each time she came. Nancy is very flexible and accommodating! My boyfriend and I both work in the medical field so our schedules are constantly changing. Nancy was so understanding and sweet. Plus, it is always her, so our dog got used to her, not like some places with 10 rotating employees. So happy with her services! Oh and we loved getting a picture update of our pup in the middle of the day! :)

I wish I could give Majestic Paws 10 stars! Our dog is a little high maintenance. and so am I! That was no problem for Nancy! She takes care of our dog like he was her own. When I tell Archie that Nancy is coming to take care of him, his ears perk up and he wags his tail! We use Nancy mainly for vacation care, and it is such a relief to be able to leave town and not worry about Archie. I love the daily walk reports and pictures she sends to us while we are gone, she even calls a few days after we return to check in and see how is he doing, and ask if I have any concerns. This just isn’t a job for Nancy, she truly loves animals. I would never use any other service! Nancy is super flexible and reliable, friendly and professional! I promise you won’t be disappointed with Majestic Paws!

I highly recommend Nancy and Damien at Majestic Paws! I’ve used another South Loop pet sitting service in the past and was really disappointed. While the owner of the company was really nice and seemed to be professional, her employee did a way below average job taking care of my cat (I came home to a filthy litter box… yuck), so there was no way I would use them again. A neighbor recommended Nancy, and I’ve used her service for dog walks, cat sitting and house sitting/​vacation pet care. I was satisfied with all services across the board. Thank you Nancy and Damien!

Nancy at Majestic Paws is the best. Extremely accommodating, flexible, knowledgable and most important takes great care of our dog Ruby. Nancy is very understanding of my erratic schedule and is typically available on short notice. Prices are right and I find it very comforting knowing she is the one taking care of our puppy! WAY BETTER than the big companies that send one of their 50 employees and change the person every day. Use Nancy, you won’t be disappointed!