lululemon athletica

Too rude… Workers are not friendly at all… They need to be nice with the customers… I like the clothes but workers so annoying even I bought clothes n went out they did not say any thank you or bye!!!

Great clothes and great customer service. Very helpful and go the extra mile for their customers. The only downfall is the clothes are pricey. but worth it.

I have been hesitant to shop here, because of the company’s troubles, and the price. But I’m being treated for breast cancer and needed some short sleeved shirts for my yoga practice during radiation therapy.
The sales people there were great! They didn’t flinch when I told them what I needed, and I left excited about having something nice to wear rather than feeling bad about not being able to wear my usual.
Thanks guys! I can still feel pretty in my new yoga clothes – and they stay put while I’m struggling with headstand.

Since this place is newer than rush street one, it was nice and clean.
Staff was friendly as well.

I’m always a fan of Lululemon’s athletic wear, but my recent visit to the 900 Michigan Ave location was especially nice!
The sweet sales associate who greeted me helped me find items that addressed all my concerns. I prefer workout tanks with built-​in support – check. And as comfortable as they are, leggings made of luon tend to fall down as I run or move around. Enter Power Luxtreme leggings in a tighter fit!
The sales associate at the check-​out counter also struck up conversation about my favorite kind of work-​out and about taking care of my purchases. All in all, a fun, productive shopping trip!

Good selection with an extremely helpful staff

I’m currently working through an addiction to Lululemon gear. It has become a real problem. So much so that I sought out this location in Chicago when in town for work to see if the gear was any different from my home town location. Happily, it did have some different items, of which I purchased a new pair of crop pants with my birthday gift card. But on to the review of this particular location.
The staff was really friendly. One of the guys that I was speaking to even knew a girl from my high school (I’m from a small town in Michigan, so that was totally out of the blue). The woman running the dressing room was also really friendly, and the other woman who checked me out was true to the Lulu style of friendliness as well.
Selection is top notch and the location at the end of the Magnificent Mile was a bit of a walk, but let’s be honest — I was going to a workout gear store — I shouldn’t complain about a little exercise to get there! If you haven’t tried Lulu gear, I highly recommend it. The pants/​crops/​shorts hold you in at all the right places and make you feel gorgeous while sweating it up at the gym. Check out the stores regularly and you might even get some items on sale (which go very quickly, as you can imagine).

So. I love Lululemon. I feel super fierce when I’m working out and wearing their clothes. That said, it’s a very pricey brand and I make careful selections of what I buy from them, since a hoodie can cost $ 120. Gulp.
Anyway, I bought a tank online. It was hot. I wore it once and it immediately developed bleach-​like stains (obviously, I didn’t put bleach on it).
I was distraught. My crappy $ 5 T Shirts don’t act like this when I work out, why was a $ 55 yoga tank doing this? I brought the offending article of clothing to the Lululemon on Michigan Ave and they exchanged it, no question asked.
Very cool of them. Let’s hope this one is a keeper!

Love their stuff! wish they are on sale more often!

Very helpful and friendly staff, and well made clothing. They’re very dog friendly, and that’s a nice touch. The bowl full of dogbones by the front door made me wish I had my puppies with my on vacation. My only disappointment with lululemon is that their women’s clothes only go up to size 12… and it’s a small 12 at that. That, and some of the other patrons at this store were pretty unfriendly, but it’s not the store’s fault!

I am somewhat shocked by incompetence of employees in this store. Several weeks ago I have purchased yoga pants, they did not have regular in my size and offered me to buy tall ones and hem them complimentary. I have requested to make a regular out of them several times, however, girl that did pinning denied my request and insisted on making them longer. I had to make another trip w parking to the store to pick up hemmed pants, tried them at home and, of course, they were too long. It took third trip and paying for parking to return this item.
I have requested then to reimburse me for parking and waste of my time. Manager refused to do so, and referred me to customer service. Customer service referred me to manager. I guess they are not competent of making desicions not only on managerial but also on administrative level.

In the 5.5 years I’ve lived in Chicago I’ve never stepped foot in a Lululemon store. Everything always looks totally cute and the merchandise is displayed really well, its a good use of space. I love looking at their products but I always knew temptation would take hold of me if I ever stepped in the store.
And that day finally came.
I saw the new Triumph Tote and it spoke to me. I mean whispered sweet nothings to me and I had to have it. In the Black Peacock Embossed pattern thank you very much. The guy who checked out my awesome item at the counter was very nice, funny and personable. He’s the only one I interacted with in the store and he was very sympathetic to my having to cross the «velvet rope» for Fashion Night out at the mall — not fun.
Great merchandise and a painless checkout made it perfect. Plus I love the bag and I am not one to buy bags of any sort. I’ll definitely return to check out their apparel at some point.

Second Lulu stop for the other half. Staff are nice and they had a comfortable place for me to sit while the other half spent a lot of money on yoga gear. Tip for the guys-​head to the food court and stuff yourself while the ladies shop.

I can’t say enough good things about the lululemon product and brand. I love the clothes. The fit is amazing. Their quality is great. Yes, they are pricey but the last forever and out perform all the other workout clothes I own. That being said, I have come to avoid this location like the plague, which is unfortunate because it is so convenient.
Every time I come here, I have a problem with the customer service (with one employee in particular, who I believe is the manager). I have tried to return things here twice and both times I have been summarily denied. I understand that stores have policies, but when the product has bled, or I am a few days passed the two-​week return policy (the only bad thing about lululemon), in part because my package arrived late, most other stores would make some effort to accommodate a loyal customer. At the VERY least, the manager would get on the phone to customer service to see what can be done. There would at least be effort to help a customer.
But not here… both times I have ended up calling customer service myself, and both times the GEC rep has been amazingly helpful, issuing me a gift card for the purchase price, or providing me with a return authorization number. I just find it shocking that for these prices, and at such a prominent location, a store manager can be so completely and unapologeticly unhelpful … particularly when working for a company that appears to pride itself on customer service. This store is such a huge disappointment.

Til this day, I still don’t know how to pronounce lululemon… and Digimon (cartoon characters) still comes to mind when I think of the name. I guess, the Lululemon would be a bootylicious yoga bear to fight the evils of unshapely butts.
In this fascinating episode of Digimon, Luluemon got to help another poor soul find meaning of a beautiful rump roast.
But anyways, back to the real world. I got the brushed drawstring black pants and after wearing it, I fell in love with these pants. It was great for doing absolutely everything. From lounging around, to working, to working out. It’s also great because the extra brushed lining makes it super soft and warm for the winter days.
Not to toot my own horn or nothing, but I already have a nice shapely butt but with these pants, I think it just made it look even bigger and shapelier, like i’ve been to the gym everyday of my life. This is probably something all women will want. So ladies, go get yourself a pair. Price tag is the only downside, $ 100 and up is to be spent on a pair of these bottom knockers. Yes, my eyeballs did the cha ching sign too. But was it worth it? Looking into the mirror yes, but looking at my bank account no. Ahh, if only lululemon was more affordable, all women would have beautiful looking butts.
In conclusion — -Lululemon, GO ATTACK THOSE BUTTS!
Note: Free hemming for purchase of the pants, just get fitted in the back and it will take a couple days to fix. After that, you get your newly fitted perfect sized/​length pair of pants! Free Free Free!

You have to be careful, because you can easily spend over $ 500 on extremely flattering, booty-​hugging workout clothes here if you let yourself.
Not that I’ve dropped that much cash in one visit, but collectively? I’ve probably spent just as much money on workout gear from Lulu as I have on four years’ worth of college textbooks.
I love this location because the store is huge (bigger than the Naperville, Oak Brook and Evanston locations — and heck yes I have been to all three) and the customer service is extremely friendly. They also seem to be very man-​friendly here — they have an equal male/​female staff ratio and really make male customers feel comfortable about shopping here.
One thing I love about Lululemon in general is that I’ve never felt pressured to purchase anything, nor have I been made to feel like an inferior customer if I spend time looking at sale items.
So for those who are curious about the brand, this is a great location to become initiated. And for the Lulu addicts like myself, hit up this place for a large stock of items and a great sale selection, too.

Let me start out by saying that I LOVE Lululemon. I can’t say enough about the clothes, the company and the concept. And up until my recent visit to this location, I would be the first to say that my encounter with every staff member at every store I have visited from NYC to DC to Atlanta has been amazingly friendly and helpful without being annoying.
The staff show features and benefits without giving the consumer the pressure of a sales pitch. And it hasn’t ever mattered if I walk into the location at Tyson’s, Bethesda or Georgetown. I’ve heard the same message across the board: everything from their luon fabric to the level of support their sports tops range from the left side of the wall to the right.
My first experience in this particular Chicago location was most disappointing. The male staff members did acknowledge my presence in the store and one of them even approached me to point out a new item that just arrived. But the rest of the staff was extremely cold and unwelcoming. Even when I tried on a new item that one of the sales girls was wearing around the store, I thought for sure she would approach me to discuss what she liked about the shirt. But nothing.
Even after purchasing this particular item, I attempted to make small talk with one of the guys at the register, and his reciprocation was minimal.
Normally I don’t think I’d care so much about the level of service I receive at a retail store, but because I do love this brand so much, and frequent multiple locations at home as well as make a point to go to other locations while I’m traveling, I felt compelled to share my opinion. I expect Lulu people to be ultra friendly.
Great store location and nice layout… now add some personality and a few more smiles!

I love their athletic wear especially the yoga pants everything is comfortable which is very important when you work out. Everyone who works here is outgoing and nice and very helpful. I have never had a bad expercine at this location or any other Lulu for that matter.
The clothes can be a pit pricey but they last a long time and they look cute. Also sometimes you can find sales here.

I am so glad that Lululemon opens this location. I used to go to the store on Halsted St., but this one is so much better.
The staff is so friendly and very understanding when I fly through the pants section like a tornado trying on everything that I can get my hands on. I love the fitting room attendants for their patience and ability to answer each one of my millions of questions. I mean, if I’m spending $ 100 on yoga pants I want to make sure that I like them before I walk out the door.
I haven’t tried any of the classes at this location yet, but someday soon I will.

Really? First to review for this location? You guys are so missing out, although maybe it’s for the best that you don’t know how great these workout clothes are or before you know it you’ll be spending $ 150 on a workout outfit as well. I know, I know… I thought it was crazy at first too.
I was ecstatic to hear that another Lululemon recently opened up in Chicago and this one is even more convenient to me than the location on Halsted, where I originally got hooked. You can read all about what I think about Lululemon for my review of the halsted store, but it truly is the best. It’s so comfortable (and cute looking) that I now refuse to wear anything else to the gym and keep having to buy more and more because I can’t seem to wash my current workout clothes fast enough… really the problem is that i just need to do laundry more often!
This location is smaller than the original Chicago location and has less street wear clothes, but they still have plenty to choose from and amazing service. Today I was helped by the lovely fellow Unilocaler, Kimberly C, and she definitely knows her stuff when it comes to workout clothing!
I also love the sense of community you get from just being a customer at this store. Before I left I was given a flyer for free yoga classes at Lululemon on Wednesday evenings, as well as a free boot camp class on the beach. And I even had a nice chat with a sales associate who is also a pilates instructor at East Bank Gym about what pilates classes I should try at my new gym!
There’s no need to dread working out when you’re a lululemon girl… they know how to make working out fun!