Lufthansa German Airlines

The best airline ever, representatives and workers of this airline are extremely friendly… To fly with lufthansa not only perfect but pleasant as well.

I’m uncertain what to say about Lufthansa, the recent strike has been such a major setback for this airline which used to be known as one of the best in Europe.
I am very hesitant to book with them again.
While I was more than lucky enough to have a place to stay and a roof over my head when my flight was cancelled, there were hundreds of people stranded on airports around the world. Overall they handled that poorly, you don’t first cancel someone’s flight and then re-​book them to an earlier flight. It simply makes no sense.
I remember the times when I used to have miles&more card and was always looking to book with Lufthansa, now I’m definitely more hesitant to book.
Hope things pick up for them soon because they are reasonably priced, have great customer service support and both on-​board and off-​board staff and I’m looking forward to booking with them again with more certainty.

We used to love Lufthansa but in recent times they have been a big disappointment to us. They strike so often that we are often hesitant to book with them. We had no choice but to use them for our flight fm Istanbul to Munich recently. The business class service was really awful: the entire large economy section was served drinks and food before our service even started. What kind of business class service is this? There is no advantage to being in business class since the seats are exactly the same.

Love love love this airline.
IDC that the unlimited wine and spirits are rail, it’s all you can drink in economy.
Comfy seats and friendly flight attendants.
Best airline for flying to Europe for college students

Where is the attitude or etiquette?
So I guess this applies only to the customer these days & the salesman feels no obligation as such.
I was in Bangalore international airport, checking in my bags. I get sent to a business class Lufthansa agent to whom I request an exit row seat if possible. when she offers it for a hefty price, I decline and request an Aisle row seat. She obliges, does not even make an eye contact, and dumps me on a middle seat, which I come to know of when I am in the plane.
While the above was happening I noticed a customer being harassed by a «Lufthansa agent» at the ticketing counter. I smiled at the agents and commented it must be a busy day, but I realized that some of the other agents were also harassing this poor guy.
So I left & after a lengthy pre-​boarding, I was about to enter the plane, when I was stopped by the same ‘Lufthansa agent’. He rudely told that this was a random check and they wanted to weigh my carry-​on… This they decide is a good idea when I am about to enter the plane & the flight is already 15 min past departure time.
My bag weighs 14 kg, I had put my laptop & bunch of magazines, I removed those and asked them to weigh it again. It weighed 10 kg. Now my carry on had a 2 pair of my clothes & toiletries, weighing 10 kg! They decide that they will check in my carry-​on.
I felt humiliated sitting there shuffling my stuff & basically had to take out stuff in my hands & let them carry my carry on almost empty with 2 pair of my clothes.
I told this Lufthansa guy, «Preetam» that this is humiliating to a passenger and that there is a better way to approach this, since if this was properly presented, I would have not been upset at all.
His response was, «take down my name/​badge number, report whomsoever you want to».
I was powerless and just returned back sat down and watched others being humiliated in the plane.
Damn! Where is the etiquette? However not all was bad, a German stewardess was able to diffuse a difficult situation blown apart by an Indian stewardess. Am I suggesting something here? Probably.
This «Preetam» guy, who was harassing people was unapologetic & dared me to complain. I am clueless as to why Lufthansa has such people working. I hope Lufthansa looks into this, before they become one more «Air India»

Great airline! Flew international with them: ORD — MUC and back. Both in economy and they treat you like an actual person ;)
Great service, very friendly staff.
You definitely don’t need more :)

This was my first international flight, so I’m not sure how many of these things are par for the course, but I was a pretty happy camper flying with Lufthansa.
International flying had always been a worry for me, since I have a slew of stupid problems:
1) I’m tall… but I have to fly economy… because dollars.
2) I have the attention span of a five year old
3) I’ve never been able to sleep in anything other than my dark, quiet, cozy bedroom.
But when work offered me the chance to go to Europe for free… I jumped on it.
All of the lovely things:
— Good food — and plenty of it
— Free liquor — woohoo!
— Wonderful staff — especially the flight attendant who came around and asked if we wanted a bailey’s on the rocks after dinner. Turns out… yes…yes I do.
— Great movie/​music/​TV selection
— Moderately comfortable seats
— AND with the aid of a sleeping pill and some melatonin, I slept peacefully almost all the way over the Atlantic.
Five stars all the way.

Super-​friendly service, good food, and free drinks made me a happy traveler. Recently flew Lufthansa Chicago — Munich — Kiev. The overseas flight was packed and many of us had been rescheduled so were cranky. It seems like the service started as soon as we hit cruising altitude and didn’t stop. Just when I got thirsty, a drink appeared. Just when i got hungry, there was a meal or snack. When the guy sitting next to me and I decided to just get hammered, they fed us red wine until they ran out of the one we liked and then poured us vodka shots until we surrendered.
Caught up on my movie watching too a little bit — they had a decent selection of in-​flight entertainment.
It was such a let-​down getting on the United Airlines flight back from overseas knowing I would be treated like a cow in a herd.
I would pay a little more for Lufthansa, especially for the overseas leg…

Things I didn’t know prior to flying with Lufthansa:
–That such good customer service still existed. They make customer loyalty inevitable!
–Plane food could taste so delicious
My husband and I took a very full flight from Chicago to Dublin, stopping in Frankfurt along the way. We mentioned that we were on our honeymoon, and despite the amount of passengers, they were able to upgrade us to Business Class, with seats in the corner next to each other. The gentleman who took care of us for the evening absolutely doted upon us! He was so kind and gave us more food and drink than we could consume! I walked off the plane, and swore that I wouldn’t eat for two days. We had mushroom-​stuffed ravioli, cheese trays with wine, champagne, the best olives I’ve ever had in my life that were definitely NOT from a can, and a very generous breakfast, amongst others. We really could not believe how good the food was, considering that we were on a plane!
Travel perk: The seats in Business Class recline to almost an entirely flat «bed,» which is REALLY handy for overnight flights where you are going into a timezone that is 6 or 7 hours ahead of your own.
I am a pretty price-​conscious person, and am constantly on the look-​out for deals. But Lufthansa was such a wonderful experience that I would pay more to fly with them again if they were more expensive. We received such excellent, professional customer service. In my opinion, Lufthansa has put other American airlines to shame!

I have never flown an airline I loved until I flew lufthansa. Just wish the ticket workers in munich and dusseldorf were as nice as they are flying out of ORD and JFK. Love the unlimited drinks in economy, they don’t try to milk you like American Airlines, the shit airline !!! Ich liebe lufthansa

No coffee. No ginger ale. No wifi. They serve Warsteiner… the Coors Light of German beers.
What the f*ck is this? Air Bermuda Triangle? C’MON!
Sure, they had a decent selection of movies (Wolverine**, mainly), but they made me check my carry-​on bag that was within the size limits on a half-​empty plane. I haven’t landed at my final destination yet, but I just f*cking know that sh*t is going to come up lost or severely damaged.
They were pretty damn efficient in getting everyone loaded on the plane. So much so that they were able to leave the gate like 20 minutes early, which I didn’t know was an allowable thing. It was 45 minutes before our flight and they were literally calling our names on the speaker at O’Hare to board the flight… FORTY-​FIVE MINUTES EARLY.
On the flight. Meh. I’m just super bitter that a 10-​hour flight doesn’t have internet. Seems crazy. Plus, we’d ordered special vegetarian meals and only one of us got what we ordered. My partner sucked it up and ate whatever was left on the cart, which was Indian food. Not the best meal for a flight if you know what I mean, but his meal was a hell of a lot better looking and tasting than mine.
**Spoiler alert: Professor X is back!!!

I recently flew on Lufthansa from Frankfurt to O’hare, Chicago. The flight was on an A340 aircraft and was about 9 hours long. I sat waaaaaaaay in the back in coach, I’m talking 3 rows from the last row. I expected to have to deal with people standing around the lavatory area the whole flight like they do in the back of planes on long flights but there was none at all on this flight because the aircraft’s lavatories were situated in the middle of the plane in a area that sufficiently held about 6 toilets with plenty of room for those standing around waiting for them.
The flight attendants began service shortly after takeoff and never really stopped. It was amazing! Free German beer and wine at all times. Great meals and snacks with after dinner cocktails… it was by far better than any American airline service I’ve ever received, even in first class, and I was in coach. The flight attendants were extremely friendly and well mannered with classy uniforms. They all spoke German and very fluent English. So did the pilots.
With all of the wining and dining during the flight, the 9 hour trip went by so fast I hardly noticed the time.
My only complaint is that the choice of movies on the personal video screen on the backs of the seats was not that great.
I can’t wait to fly this airline again in the future!

I booked a really weird, last-​minute ticket that more or less gave me a general Star Alliance tour: United from DFW to O’Hare, Lufthansa to Casablanca via Frankfurt, then Lufthansa back to Frankfurt on Air Canada back to DFW via Toronto.
I really enjoyed the service on Lufthansa. The flight attendants were nice, accommodating and friendly without being obnoxious like those on Southwest. The meal was pretty good… oh, and there was free booze. Well, wine and beer that I recall, but still free booze.
A complaint I have that I don’t consider to really be a complaint (but depending on your tastes, you might not enjoy it… and also, it isn’t entirely Lufthansa’s fault) was the layover in Frankfurt on the way to Morocco. 8 hours. That’s quite long, BUT, the airport is pretty convenient to central Frankfurt and because US citizens don’t need a visa or anything to clear immigration I was able to take a quick trip to the city.
The seats weren’t the most comfortable I’ve ever used, but not the worst. I didn’t like the fabric on them because it was kind of rough. I did get butt pain from them too, which I’ve gotten on all but a handful of airlines.
Other factors some people don’t consider is how reasonable Lufthansa is on pricing when it comes to open jaw tickets. In other words: depart one city for a particular destination and return from that destination to a different city OR depart one city for a destination and return from a different city to your original departure point. Complicated? Not really, especially considering how likely it is people will want to move around Europe once there without the hassle of returning to your original airport. In other words, you could fly into Frankfurt, go wherever you want by land and return home from Prague. Anyway, the pricing is reasonable on this carrier.
But hey, the planes are clean, the service was great, the food was good and in the end, I do have plans to see other parts of Europe in the future and fully intend to use Lufthansa again.

My husband and I decided to vacation in the Amalfi Coast for my 30^th birthday. Booked our flight through
and ended up with one lay over. O’Hare to Munich to Naples. Upon check in at O’Hare, I found out that I overpacked. (Please, tell me something I don’t know). The Lufthansa staffer was more than understanding and allowed us to check in our small, but heavy, carry on free of charge (would have cost us $ 150!!).
Unfortunately, summer thunderstorms delayed our flight by 2 hours… after we had already boarded the plane. Updates came about every half hour. Offers for drinks or snacks did not. Thankfully, each passenger had a personal touch screen tv monitor in front of us so that we could choose our own movies, tv shows, or music. Headphones are provided, great since my headphones didn’t fit in their outlet.
Flight attendants were extremely kid friendly. They would hand out games, toys, activity books, and even gummy bears to the little ones!
Food was decent. I’ve had better on other international airlines. Loved trying a German beer, Warsteiner, with my in-​flight meal. Tasty and light! We were served a snack, dinner, and breakfast on our 9 hour flight from Munich to Naples.
The hubby and I have been doing a lot of running together… this prepared us for our mad dash in Munich’s airport. We barely made it. Our luggage wasn’t as lucky. So when we arrived in Naples, I was very anxious about talking with baggage claim in my very broken Italian with only my Rick Steve’s pocketbook to Italian in hand. Fear not! Baggage claim attendants all spoke great English and we received our luggage 5 hours later at our hotel!

No complaints about the employees, they were great. My gripe has to do with their lounge.
We had a long layover in Munich and they have 4 computers for public use in cute little private rooms. For almost 3 hours those 4 rooms were occupied by the same men, who came out periodically to use the bathroom, get food, get something to drink, but NEVER to allow someone else to use the computer. One man finally came out and it turns out he was not even using their computer, just the space.
Like the library, Lufthansa, limit computer use to, say, one hour so others can notify family they are delayed, or on their way, or whatever status update. I am hoping this was a fluke and selfish people do not ALWAYS hog the computers.
The ice cream cone did help ease the aggravation.

Lufthansa’s service is superior to any «American» airline I have experienced internationally… and if you get to travel either on Business of First, you will never think of economy ever again.
On demand entertainment, ultra comfortable recliners, excellent wine selection, outstanding food, and awesome desserts. And talk about the attention they give you… Kudos.
And if you get a chance to hang at their clubs at any of its hub… DO IT!

LOVE!!!
Not only are the Germans generally nice (in my experience) but this airline is super accommodating. When flying to Italy on a 13 hour flight I received 2 hot meals! Not to mention that I was constantly bombarded with stewardess’s asking me what type of water I wanted, would I care for a chocolate bar, etc. They really go above and beyond to see that their passengers are well taken care of and it is much appreciated!