I have been renting a mini storage locker for over a year. Their website says the rate is $ 39 a month. I have been paying $ 56 a month and now they’ve raised it to $ 59. Hard to understand how they respect customers. I have contacted and left voicemail for the district manager but she will not call back.
Ben J.
Classificação do local: 1 Chicago, IL
New management is ignorant. Called to ask about opportunities for tenants to sell. The old management sponsored yard sale days. The employee who answered the phone was not helpful and did not offer to answer my questions. Very disappointed.
Adam S.
Classificação do local: 5 Rancho Cucamonga, CA
If the way you judge a business is by how well it treats its customers then this company is truly top notch. I had an issue with a unit I was renting and it was handled very professionally by the management. Everyone I’ve spoken too at Life Storage has been courteous and seemed genuinely nice. You can tell that this company is extremely professional and has positioned themselves as a premium storage unit business. I trust them and have since recommended them to my friends.