LA Fitness

Every time I come It seems the cleaning crew missed this facility. I’ve been there at 5 am on several occasions and there is trash in the pool area, shower area and the sauna. It’s a shame the people that work there could seem to care less. I’ve witnessed them walk right passed the trash like it didn’t exist.

I tried to freeze my membership here, which was «easy and no problem». Then I received a bill for $ 10 a month while frozen. Are you kidding me?
The monthly rate as it is goes for $ 30/​month, and initiation fee is only $ 49. But I should pay $ 10/​month while frozen!!! And you didn’t tell me when I called to freeze it.
I would have canceled a month ago had I know. Such crap for gym where 30% of the machines are broken, finding weights you needs is impossibly, and has issues with people have their locker broken into.
Unethical, subpar gym. STAY FAR AWAY!

I wish I could give a zero rating! It’s clear to me that the staff has not received any customer service training and they don’t care! Jay was my encounter that has caused me to write this review. I came in with my friend who needed a guest pass. Jay responded you need to get the pass from someone here. My response was someone like who? He kept responding someone here. Finally, my friend chimed and asked someone like who, you? Then finally after our laurel and hardy exchange he saw fit to get up and get the pass. Then we needed to sign a waiver. At this point Jay says I’m busy you will have to wait. I turned around and we were the only people in the entire sales area. Really? Here’s a suggestion, get another job where the public isn’t such a bother. I’m sorry my dues that pay your salary are enough. Needless to say I will never visit this location again! Mr. Mallard (General Manager) you will be hearing from me soon!

So I’ve been a member of LA Fitness for quite a while and I loved it… at first. Unfortunately, since they first open they have never taken proper care of the facility. Here are a few of my complaints: women’s showers are always mildewy, the sauna always stinks and is musty, never any sanitizing liquid or napkins. These are things that are critical to prevent germs and infection and should be on the top of their priority.
Also, you will never find the weights in their proper spots. It’s like the people who workout here either carry the weights everywhere they go so no one takes them or they don’t return to the rack. It’s very frustrating when they only have (2) sets of each weight. Last thing, parking is horrible.

Staff were extremely rudeeeeeeeee and uninvitingggggg. When you go to a gym to workout the staff should be friendly. The only female at the place kept making up excuses on why she couldn’t talk to me about membership. When it was time for me to leave she still had my ID and I had a few more questions to ask. She sat at the desk with her feet kicked up on her cell phone and said I’m on break talk to someone else Ok The décor is wide open and the machines are spaced nicely apart. I also, like the fact that each machine has a TV’s on them; they’re a great focal point when working out, even though they sit a little too high up on the stands for me. The ipod’s connection/​charger and operations on this

Against my better judgement I got a membership here. it’s so dirty. At one point I think people were sneaking in cause they examine you when you swioe in now. Never any paper towels or hand sanitize. it stinks in there all the time. What do the people at the front desk do. I have cancelled my membeship and moving onto to a quality establishment.

The guy at the front desk and the personal trainer Alex were both great. Besides them the other staff were extremely rude and I uninviting. When you go to a gym to workout the staff should be friendly. The only female at the place kept making up excuses on why she couldn’t talk to me about membership. When it was time for me to leave she still had my ID and I had a few more questions to ask. She sat at the desk with her feet kicked up on her cell phone and said I’m on break talk to someone else. I will definitely be taking my business and workouts somewhere else.

Facility is slowly falling apart — Only 1 (ONE) soap dispenser in Womens locker room — all dispensers near 6 sinks are either broken or are empty? Also can’t understand why the eliptical equipment is dirty with sweat residue at 5:00AM when the club opens? aren’t there supposed to be nightcrews that clean the club nightly? They must be sleeping!@~
50%of bikes in Cycle room are also broken — odometers do not work. Despite several calls to the manager little has changed. I’m simply tried of calling and thinking about canceling my membership!@~
Why can’t this club be as nice as clubs in «other» neighborhoods! Let me say it White neighborhoods! Yeah I said it! This pisses me off since we all pay the same dues — this is ridiculous!@~

The service is still horrible. The salvation army just opened a brand new, multimillion dollar facility down the street that is comparable in price every month to this gym. Check it out.
I received a ph call from the IL manager. He told me that he sent the staff to customer service and sensitivity training. They need to make trips down to observe the staff and do some serious reprimanding otherwise they are going to lose business.

My sister and I decided to workout together this past sunday. You would think at 9 am the gym would be empty right… wrong. The parking lot was packed. I almost wanted to turn around because i can’t stand being in a crowded gym. But i must say, everyone was spread out and we were able to use the machines we wanted. My only complaint was that when we came in the girl at the desk was so engrossed with reading a magazine she took her sweet time acknowledging us and answering our questions. What in the world, you are suppose to be working and you just opened so whats with the attitude and laziness, if you don’t want the job there are plenty of people out here willing to work. geesh!

If I can love a gym — and that’s really saying something — I’m in LOVE with this LA Fitness. My love, unfortunately, comes from poor experiences at other places combined with the impeccable staff and experience at this particular LA Fitness. To start, everyone at the club is very friendly. People encourage each other, they wait patiently for machines, they clean them when they’re finished. The club culture is set, so everyone follows suit. The trainers are great and they are not high pressure sales people. They really do show you how you could improve and they offer their services as a part of your plan. All of the machines (almost) always work. There is rarely a machine that is out of order for more than two days. I have never been to a group class, but the people in the classes look happy to be there. I see a lot of regulars in classes and at the club and the demand for classes is so high that you have to be there a bit in advance to sign in. The bonus is classes always start and end on time. Some of the things I’ve mentioned may seem routine or basic, but when you’ve been to other gyms and seen how poorly they’re run, you know one that is a cut above the rest.

No hand soap in the men’s room. I told the front desk person and his attitude was like we know. Well do something about it. One worker on his phone gabbing. The men’s room need an attendant. Lazy workers !!!

LA fitness have some nice locations

I Love the closeness of this club, it’s convenient and close to my house, I’m their in a matter of minutes. The staff is friendly, but I do question a few of the employee’s knowledge in the area of fitness.
The décor is wide open and the machines are spaced nicely apart. I also, like the fact that each machine has a TV’s on them; they’re a great focal point when working out, even though they sit a little too high up on the stands for me. The ipod’s connection/​charger and operations on these machines is a disappointment. After you connect your ipod to the machine, you then have to plug your earpiece into an output jack on the machine to be able listen to your music, and all operations [music selection and volume control] are done thought the machine’s touch screen panel. Be aware, if the ipod connector on the machine is wet, from the antibacterial jell used, it could corrode your ipod’s charging port.
The women dressing room and rest room are always very clean and well maintained. Parking on the other hand is crazy! The fast and furious will cut you off just to get an empty car slot

Great center. The machines are well kept and I like that you can integrate your Nike+ application on your ipod to your machine. The staff is very friendly. I would have given for stars if they closed at 11 instead of 10, however, I’ve learned that this is due to the stipulations put in place for the plaza.

Have been a member for LA fitness for a year at another location, and this gym is definitely an upgrade. Just saw it one day right off of I-​57 and decided to check it out. The TVs on the individual machines are VERY nice, although not in HD as they say on the machine. They make doing Cardio enjoyable. One thing that annoys me about LA FITNESS in general is the channel selection on the TVs. Although it is better at this location, they only have like 4 channels at my normal gym. I personally think they are paid to keep them on those channels. I suppose a business decision was made not to put Basketball and Raquetball courts due to «problems» I’ve seen at other gyms when there is a b-​ball court. On a final side note. You can always negotiate the price of a gym membership. I won’t put what I’m paying here so that my review won’t get «filtered». You can alaways go to another LA Fitness and see what price the manager will offer you there. All sales staff have the incentive to sign you up, so hold out and get the best deal.
On a final final side note, one of the «filtered» results had a problem with staff at this location. LA FITNESS is the third gym I’ve joined in the Chicago area in the past 5 years, and to generalize (I hate doing this), there is a certain type of person /​mentality that people working at gyms have. Gyms a a very SALES driven environment, and that is unfortunate, because that mentality does not put customers first all the time.
This gym is the best option in the area.

I used to go to the one in Tinley Park, but I live so much closer to this location so I started coming here. The machines are so much newer and boy do they make a difference. After using the new machines I could tell a huge difference the next day. They also have individual televisions on each machine so you are not stuck watching the Kardasians everytime you work out lol. The washrooms are very clean and the staff is friendly. I also noticed a lot less people just hanging out but there to work out, which I like.

This location closes at 10p and doesn’t have basketball or raquet ball courts, but they make up for it with the media center on the individual cardio machines and some of the best fitness workout classes and instructors… FUN and LIVE!