Kosirog Rexall Pharmacy

After looking for an in-​network provider to get a breast pump, my husband and I decided to visit this small pharmacy despite the bad reviews. Immediately after encountering the pharmacist, I had realized the bad reviews I had read on were spot-​on. She quickly became argumentative about which breast pump our insurance (Tricare) would cover and narrowed down our choices. I had already done research, which included calling and confirming with our insurance contractor, and was well aware of what I was and was not able to receive based on my coverage. She would not even take the time to call the contractor and clarify. Instead she told us that she would call us on Monday and let us know. It is now Weds. and my husband ended up calling the pharmacy back himself. The same pharmacist said that it is against the store policy to provide us the breast pump we are requesting, even with our insurance coverage and despite them having them in store. It is unfortunate for a small business to provide this type of customer service and expect to stay in business.

just got off the phone with the manager Glen and I was very VERY upset. I am trying to get a second breast pump from them covered by insurance along with 5 pairs of replacement supplies like shields etc. as I have 1.5 hour commute each way and won’t be able to wash and sanitize everything at work so the need for extra supplies. After 2 days of working with them to fulfill their requirements (I really appreciate my doctor’s office being patient with them to work on multiple revision of prescription), Glen judged my prescription as excessive and insurance fraud and refuse to fill my prescription but one breast pump. Who are they to judge me while I have fully innocent intention to utilize the supplies I requested. I talked to another medical supply company and was told that the insurance company pays them under cost for the supplies so they don’t sell the supplies through any insurance coverage. Here is the real reason why Kosirog will not fill my prescription for extra supplies. After I requested to get the pump the same day, he told me he has to re-​verify my insurance info even though I just got the same pump from them a couple of weeks ago. I won’t get the pump until Monday because there is only one lady in the office who can verify the insurance information and she isn’t there so no one can do the work until Monday. I do not believe that they will turn away other business for two business days because of the same reason. These people treat customers at their own will and have no respect for other people’s time

So, I went here based on the recommendation from BCBS to get a pump for the arrival of my new baby. My insurance had told me that they wouldn’t cover an electric but I had gone in to get a manual. They helped me figure out how to get an electric covered, did all the paperwork for me and I walked right out with it! Amazing! Very good customer service.

If you walk in to this place they have a little of everything (a lot of equipment not carried by nearby CVS). Always find what I need here, especially any breast pump part and I think they offer breast pump repairs.

I recently researched my insurance coverage and discovered I was able to receive a breast pump for when my little one is born. I have called this pharmacy, because it is one of the allowed providers and so close to home.
My experience started with having to call them three times this morning, and eventually getting a call back from a very rude associate. I was told to speak with Ivanna, during my third call, waiting for her to come back to the phone for over 7 minutes, she only took down my name and number and passed the message on to someone else. I don’t understand why she was said to be the one to call, if she was going to pass over to someone else.
Once I finally got someone to call me back, they told me that I should have just taked to the other woman, and that they didn’t know why the call wasn’t handled earlier. Well, I don’t either! I don’t work there, and was calling this pharmacy to understand the proper steps to take. I was told I should have called my insurance company, which I did (that’s how I found them as a provider), and they should have told me all of the things I was asking her. I told her I was aware I needed a prescription from my doctor, and there was only going to be $ 150.00 covered (I would pay the rest). She very rudely added that the baby had to be already born. Ok, I didn’t know that, but did she have to be so mean about it? (This is my first kid, and I understand I have NO idea about most of this, but wouldn’t it serve this pharmacy better to be nice and even help out new moms?)
At this point, I rather just buck up the extra cash and just got to Target, Amazion, com, or Babies“R“Us, to get the pump.

so apparently glenn kosirog is a right wing activist, and has taken to not offering the morning after pill due to his religious beliefs. just want to let you ladies know.

I’m pretty into this place, I’ve filled two scripts for antibiotics there and didn’t have any trouble. It’s a real neighborhood corner store relic, but seems to operate just fine.
I’m also impressed with their accommodation of non-​english speaking customers. The two people ahead of me in line were Polish and then Hispanic, and they gave instructions very fluently out loud, in their mother tongue, as I assume they do all day.
I’m sure all pharmacies can print your label in whichever language you’d like, but I doubt they can pull off the whole transaction.

This pharmacy’s owners have taken the position of refusing to dispense emergency contraception. They are breaking the law.
Luke Vander Bleek and Glenn Kosirog, have obtained a court order allowing them to temporarily discontinue sales of Plan B in their pharmacies.

I just took a prescription to this pharmacy as it is half a block from my home. It seemed like the right thing to do, I’m a big fan of shopping locally and supporting the neighborhood.
I don’t really want to share the particulars with the entire world, suffice it to say I was prescribed a medication for a valid reason by my physician. I can assure you it’s nothing exciting, no pain killers, I’m no Rush Limbaugh. Nonetheless, the prescription was from early June of last year and I haven’t had the need to fill it since I had a few samples from the doctor’s office and they were sufficient to hold me over until today.
I took a stroll down the street to drop off my prescription here (remember? supporting the neighborhood…). I said hello to the pharmacist and he asked how I was doing. Everything seems good so far. I handed him my prescription and he looked at it and responded with, «I’m afraid we don’t carry this so I won’t be able to help you.» I was a bit puzzled but didn’t think much of it so I responded with, «No hurry, I’ve been holding onto that for a few months, are you able to order it?» to which he replied, «No. We don’t carry these… ‘goody’ drugs» with a very snotty tone. He proceeded to give me the prescription back, walk away and go back to what he was doing.
I think this is a bit presumptuous, no? Was it my blue Unilocal Elite hoody? Do I look like some sort of drug abuser (I can’t imagine it would be much fun to abuse this particular pharmaceutical, either.)?
Honestly, I can totally understand if they don’t carry this or if they have a problem with people coming in with fake prescriptions or something. Fine, be nice and don’t make snide comments. I looked on the Physician’s Desk Reference online and found that besides the use for which it’s prescribed to me, there are at least 10 other serious conditions that indicate use of this prescription drug.
Do you think I’ll ever come back in this store? No. Do you think I’ll tell everyone in the neighborhood that will listen not to go to this place? You bet.
I’m beside myself right now, completely disgusted by this place. I look forward to the day when they shut down because the large chains have taken their market share. I’ll stick with CVS, thank you.