Klein & Slotten Medical Associates

It’s real. Dr. Klein is THE best doctor I’ve ever gone to. He is easy to talk to, helpful, and keeps it short and sweet without rushing the patient. Also, any poor Unilocal review complains about his office staff, but I’ve never experienced a problem in all my years of being a patient there. So no complaints, at all. Go see Dr. Klein!

I went for my first appointment with Dr. Klein today. It was fantastic. I feel like he reads the Unilocal reviews, he mentioned it in our appointment. Seems he made some changes in the office — or maybe I had a good attitude. Either way, the first lady at the front desk was super nice, a really small amount of paperwork for me to do which was great. She actually welcomed me to the practice as did two others, including the nurse and the checkout lady. All were smiling, the nurse who took my blood pressure was fast, efficient, funny, sweet, and totally pleasant, Keke. The doctor was great, chatted me up, told some stories, got down to business, had great answers about the various things I told him I had or was concerned about, and was all around a pleasure, inspiring confidence but not cocky. And — he came in my room like two minutes after my blood pressure had been taken, totally respectful of my time. Then the person who took my blood was amazing — also right on it with no waiting. Best was he stuck me super fast — which made it absolutely painless — I was speechless. I seriously didn’t feel a thing. And they got me on a website where my lab results will be viewable tomorrow by me — so slick to keep the data in one spot and have it accessible online by the doc and I, plus can email him questions.
I was really impressed by the office, the doc, how well the whole operation was run. And equally impressed with how pleasant and friendly the staff was, all five of them I interacted with were terrific.

I’ve been going to Dr Klein for 30 + years. He is friendly and caring.
I’ve been thru many medical problems and he has always been there.
I wouldn’t consider seeing another Doctor. He is a Doctor and a Friend.

It seems clear that we all agree Dr Klein is a five-​star doc, not to mention, a great guy, all-​around. Now, RE: OFFICE STAFF — I have Only experienced the utmost in professional assistance from them — However, I have witnessed patients being not so respectful with the staff, which makes me wonder where the problem really lies, In some of the instances where one is noted — patients often get upset with forms and other requirements needed for insurance and I’ve seen more than one take out their frustration on the office staff before, simply because patient dislikes the answer to their question — I’ve also seen patients use one voice with their doctor, then turn, and with what seems like a different personality, address the staff in a far less respectful, or less pleasant, tone, once done talking to the doctor — that latter part is just wrong and takes some awareness and needs correcting, on the patient’s part — the first part I KIND OF get — if not feeling lousy, you might be in the doc’s office out of concern that something is wrong, and so anxiety plays in — you’ve just seen the great guy who assured you’re ok, or is going to help you get better, most likely… and then… You have to do the billing… those lovely ladies are stuck with the ugly part — they have to navigate through tons of fine print and restrictions and requirements and then… still have to ask you someone sick or anxious for money (tough job) all while ½ the patients treat them like they, personally, came up with every annoying obstacle or miscommunication put in place by the insurance companies — I’m simply saying, let us not shoot the messenger — and let us treat them with the same level of professional respect we give the doctors — if so, I’d be surprised to find anyone who doesn’t appreciate the 5-​star service dr klein’s staff has provided to me, and so many others, for so many years…

Dr. Klein is easily worthy of five stars. However, the woman that handles the office’s insurance matters is beyond rude over the phone. She told me she has «been doing it for over 25 years,» which is great, but you would think that she would have acquired some people skills along the way.

Dr. Slotten is a nice person & good doctor.
However, the office staff is about the worst that I’ve encountered.
I actually know about a dozen of the patients at Klein, Slotten & French’s Med Group, & everyone has the same negative opinion concerning the office staff.
Office staff is unfriendly, uncaring & presumptuous, creating unnecessary insurance claim issues, lab claim issues, & unwarranted office visits.
Patient’s requests are ignored, the office staff speaks for the doctors refusing to follow-​up with patient’s request.
The doctors are well aware of the myriad of complains but choose to do nothing.

Dr. Slotten is patient, kind and thorough. His office staff is a nightmare. The two times I’ve stepped foot in the office, the staff’s kids or dogs have been present. The several times I’ve called the office, I’ve been treated like a cretin despite nothing but politeness on my part. Due to a miscommunication on their end, an insurance mix-​up resulted in me not receiving care for an acute illness after trekking all the way to their office: where I was treated like an idiot for a problem that they created. I spoke with my insurance company who offered to sort the problem out and I instead opted to find a new doctor. Send me a message when you get rid of your awful staff, Dr. Slotten, and I’ll be back.

Dr. Klein has been my doctor for 20 years now. Over that time I have also occasionally seen Dr. Slotten and Dr. French. What a treasure that office is. These are some top notch doctors and human beings. I’m already worried about what I’ll do when Dr. Klein retires!

I love Dr. Kline.
I hate his front office staff. Every time I deal with them I swear I will find a new doctor because they are rude, inconsiderate, and apathetic.
However, every time I actually see the doctor. I forget all about the staff.

I would like to start out by saying Dr. Klein is great, but his front office staff on the other hand has a long way to go to garner any additional stars for the office. A lesson in customer service and patient understanding is very much needed. When you call in for an appointment, you shouldn’t be placed on hold for 5 minutes and then grilled as to why you are calling and be put on the defensive. Especially when you are sick. It also appears that they have some billing issues. I received a bill from his office over one year from when my appointment was. It wasn’t a large amount, but waiting over a year to send a bill causes tax problems, especially when you utilize a flex spending account. If you can get past the front office staff, Dr. Klein is great, I just wish that they would learn a few things from their boss on how to properly treat their clients and patients.

Dr. French has been my doctor since I was a teenager (I’m 29 now) and I can’t say enough good things about him. He is very thorough, highly intelligent, non-​judgmental, and open to answering lots of questions. Dr. French takes his time to get to know his patients and when you are with him it doesn’t feel like he is rushing to get out the door. The nursing and front office staff are always friendly, there is a pharmacy in the building, and parking on-​site. I love this practice! Would never switch.

After going through some pretty bad doctors in other major cities, when I moved to Chicago, I wanted the cream of the crop. I found him right here. Yes, you will pay for the service (or your insurance will), but it’s worth it.
I see Dr. Slotten for my physicals, coughs, and colds. He generally takes his time to answer the many questions I throw at him and give me his medical opinions on whatever woes I bring to his office. He’s a relatively younger guy who has an open mind about alternative medical treatments and seems to do his research on up and coming topics.
I see him at his practice with Dr. Klein and Dr. French, although he is the only doctor I’ve seen. Another family member of mine sees Dr. French and really enjoys him, probably about as much as I like Dr. Slotten. I can’t comment on Klein since I’ve never been seen by him and do not know anyone who has.
Dr. Slotten is not afraid to run all the tests you ask for and give you thorough results. After repeatedly explaining some symptoms I’d had for a long time, Dr. Slotten was the only doctor who listened to me and ran the proper tests. I know so much more about the current state of my health because of Dr. Slotten. Dr. Slotten’s follow up skills are second to none. He personally calls with results within 1 – 2 days at most. I’ve been really impressed to actually get a call from my doctor so quickly. Now, his receptionist staff could be a little faster and a bit more friendly, but I’m not judging them, I’m judging Dr. Slotten.
Most of all, Dr. Slotten seems to generally care about my well-​being. If you chose him as your doctor, I firmly believe you will be pleased with the experience and come away knowing a lot more about your health.

I was referred to Dr. Klein when I first moved to Chicago and I couldn’t be happier.

I guess it’s starting to sound a little repetitive, but I agree with everyone above who said Dr. Klein in terrific. He’s attentive and his manners convey his true reguard for your health. I use him for all my medical needs!

I’ve been seeing Dr. Slotten for over ten years. I have no problem with him at all… he’s very sweet, has good ‘bedside manner’, etc. Because I have been seeing him so long, once in a while I feel like he’s not listening to me, or can be somewhat dismissive. Could be my imagination, though (how I feel and how I feel he acts, that is). His staff are top-​notch: competent, courteous and very sweet.
My only possible complaints: the Doctor goes on vacation A LOT, so if you need to get in while he’s away, it’s likely you’ll see one of his associates, one of whom (in fairness, I can’t remember which) was so downright rude on the phone that I declined to come in at all. Not cool when you’re dealing with patients with compromised immune systems, and when my insurance and I have forked over tens of thousands of dollars over the years. Granted, it was my choice not to come in.
Alas, I no longer have insurance. Not their problem, but at $ 780 a pop for a brief office visit and some blood work (when I had insurance), the results from which I sometimes didn’t hear about anyway, I’ll probably have to make other arrangements.
That sounded like a lot of negativity, sorry. The fact is, Dr. Slotten has probably kept me alive a lot longer than I would have otherwise.

I’ve been with Dr. Klein for years and he’s terrific. He has an easy-​going manner and is thorough and attentive in understanding his patients. In addition, Dr. Klein and his staff are available as needed. Every non-​emergency call I’ve made has usually been returned within 24 hours.
The office staff is also very friendly. I have to commend their newest nurse who handles the blood sampling — I didn’t even notice that the needle had been put in. That was impressive.

I have seen Dr. French twice now, first for an initial health question and then for an annual physical. He was very friendly and straightforward, and I thought this could be a good long-​term doctor for my overall well-​being.
At the second visit, after pointing out to me that my annual physical was 100% covered as preventative care, Dr. French seemed trigger-​happy when it came to ordering blood tests. Notably, he asked me if I’d like to have a vitamin-​D deficiency test, as if it were a run-​of-​the-​mill check for balanced levels. I said, «sure,» unaware that unlike every other blood test, this one was unusual and the receptionist had to seek help in finding the claim code for it. The test cost $ 350.00, eight times what the normal blood tests cost. With a 20% copay for non-​preventative items, I was unhappy to be paying $ 70 for a stupid test when he could have just suggested I drink more milk to be safe. Turned out I wasn’t deficient in Vitamin D at all. Advice would have been preferred.
Since this was only my second visit, I’m now wondering if this office makes it a point to squeeze money out of people for unnecessary procedures. They are certainly not putting their profits back into their office.
I’m also vexed that I was over-​billed for my copay by at least $ 150, despite me raising the issue before handing over my credit card. Most of the visit should have been 100% covered but they charged me 20%. In the world of unemployment, lending money to anyone is painful, even if I’ll get it back in two months.
In summary, people in this office are nice but I’m not sure I’ll go back.

We’ve been pals way longer than we’ve been doctor-​patient, but the bottom line is Tom Klein rocks.
Want a doctor who actually remembers from one appointment to the next what you tell him about yourself — without having to read the chart, much? Tom listens.
Want a return phone call — that day? Tom calls back.
Want access? I’ve never waited long for an appointment, and when it’s been important, you’ll get in right away.
Want a doctor who is not married to his own advice? I told Tom a while back that certain drugs he thought would alleviate some of my residual car accident back pain had odd side effects. Other doctors told me I was nuts. Tom shrugged his shoulders and prescribed something else.
Want a doctor’s office whose office staff has far above average intelligence and manners, and who remembers the patients by name? That’s what you get here.
The best is good enough for me.

I can’t say enough good things about Dr. Klein. He is the best doctor I’ve ever seen. I started seeing him about 7 years ago. At the time it seemed like I couldn’t find a good doctor anywhere and anytime I needed to go to the doctor I would try a new one and felt like they were insensitive or I just didn’t feel comfortable with them. A friend of mine suggested Dr. Klein and now I won’t see anyone else. To give you a bit more context as to why read on…
The first time I saw Dr. Klein he sat with me for about 45 minutes. Until him I was used to rude nurses and rushed doctors shuffling me in and out as fast as they could. He asked me all sorts of questions about what I ate, how I slept, what my family was like and I kept thinking «why is this guy taking all this time?» and then it hit me… This is what a doctor is supposed to be like. He wanted to know how I lived and all about me to make me feel comfortable but also so he could provide better treatment.
I’ve never had any other doctor make me feel so comfortable. After my first appointment I gave him a big hug which might seem a little odd but every time I’ve seen him since then I do the same thing. I give him a big hug after leaving because he always takes such good care of me.
I dread the day he retires because he is truly irreplaceable. In the off chance you might see this review Dr. Klein I want to say once again THANK YOU!

Now here’s a great doctor that won’t chase you around his examination table with a big hypodermic needle in hand! This doctor is gentle, calming and very caring. I just love to go in and see him!
…I’m like his neurotic, hypochondriac patient… One time Dr. Klein pointed out that a patient in his office was afflicted with pancreatic cancer, meaning, he really has a good reason to come in. But I just love to come in to see Dr. Klein, when I’m concerned about my health… He’s just a teddy bear and once I have his seal of approval… I just know I’ll live to see another Christmas!
He’s an awesome doctor that knows his stuff and is just a wonderful person that makes you relaxed and very comfortable. He’s also a friend of Dorothy’s so, you can be quite at ease with telling him your most deviate tales and health concerns.
But…unlike my previous doctor that retired… the infamous, Bernard B. Blaauw… Dr. Klein will not slip on a glove and tickle your prostate each time you come in for a visit… even if your only 22 and coming in for a common cold.
In my book, Dr. Klein is the BEST!