Keystone Ace Hardware

Not sure what all this negativity is about. This is a hardware store. The aisles are tiny and stocked high and might not make sense. That’s kind of the nature of these independent Ace hardware stores. This is the first Unilocal review I’ve ever written, mostly because the people who write Unilocal reviews are, largely, entitled morons who are more interested in making a stink on a website where their fragile entitlement can remain intact than actually trying to DO SOMETHING in the situation. I’ve had the pleasure of responding to Unilocal reviews for the past two years at the café I work at and you wouldn’t believe the levels of stupidity I’ve experienced.
ANYWAY this place is a local hardware store. The owner cut my keys with no trouble. Amazing what being polite and reasonable gets you, huh?

a good hardware store with helpful staff. You won’t be allowed to wander aimlessly without someone helping you either with advice, or the location of the parts you came in there for.
Bill’s first to review logic is that cost is king, & the box stores are preferred. That leaves no room for these 2 questions.
1 — What’s your time worth? usually it’s possible to be in & out of a neighborhood shop before a trek from the parking lot at the Walmart of home repair.
2 — In the box stores, you may find someone who can direct you to the correct isle, but that’s usually the (upper) limit of help. It’s hard to find any technical knowledge to help you through a ‘how to fix it’ problem for your home.

I get all of my keys made here — a dollar less than home depot, they let me bring my dog in, and it has such a small town kind of feel… I also like that the owner is super friendly– you just don’t get this kind of service at bigger stores.

This place is great. They have everything including some hard to find items.

Amendment to my previous review: I love this place. Great neighborhood hardware store. I don’t know why anyone would battle Home Depot when there are places like this. Helpful friendly staff. They let me bring my dog in and are always happy to see him! They generally have what I need.
I did just find out they are not on the Ace Hardware delivery to store program which is disappointing.
This is a good place. A little old and crowded feeling, but that’s a hardware store. I have only been a few times but the staff is helpful. It feels family owned and operated which I like.

This morning I had the most helpful & wonderful experience at this store.
I needed a few keys cut & the very helpful girl behind the counter greeted me warmly & even suggested that I could get designers keys made for not much more than the regular ones. She cut the keys to perfection & asked if I she could be of assistance with anything else I was in need of… I had a list. So… she took me down each of the isles offering me several different types of each item that I was in need of, varying in price! PERFECT… Also, a young man that was stocking when I walking in, stopped to help me as well. He was very knowledgeable as to all my paint needs, as well as parts for my broken grill. He really knew what I was talking about & needed… In this day & age when BIG huge hardware stores have pushed the little guys out of business, it is refreshing to have a neighborhood store I could walk to, to get all my hardward needs & then some. I’d pay the extra few bucks just for the conveinience. Kudos to YOU Keysone Ace & YOUR wonderful staff. Don’t ever change!
Btw…this was a Wednesday morning at 8:30am!

So I’m in a pinch for some pepper spray, and this place totally has it. The lady says it’s her last one and she reserves it for me til I get there… no big whoop. Same lady at the counter when I show up… and I don’t have to walk down 7 aisles to find it… I’m looking at you Home Depot. Now if only my wife can figure out how to not spray herself in the face.

I’m not a usual reviewer but I wanted to counteract the other review, I guess.
This place is minutes from my house, but admittedly, I go to Home Depot more often, assuming they’ll have more. However, every time I go in here they are EXTREMELY helpful and they have always had what i’m looking for, no matter how obscure. The place still has price stickers in everything and a cash register… its a dying breed. But it had quality products and excellent service and you feel you’re supporting the community rather than a giant corporation.

This place used to be an Ace Hardware, or at least I think so because all the «Ace» signage on the outside is gone. It looks like there are some things that still say «Ace» in the store so maybe they are in some penalty phase. It’s a fairly small hardware store, and certainly no match to the humongous Home Depots of this world. What bugs me is that everything here seems very expensive, so I come here only when I am lazy or desperate for a spare part.