Jiffy Lube

Not sure how many stars to give. Went in for an oil change. Got my car and started driving home. About 6 miles later my oil lamp light came on, which never ever does even when I need an oil change. I was smart enough to pull into my in laws drive way, 2 blocks away from when I heard a noise and saw the light. Called my mechanic and he towed it to his shop. Nothing was done until the manager of this Jiffy Lube came. Well, they put my car on the thing that raises my car and figured out that the people at Jiffy Lube never capped my oil can. They took care of any charges that incured and gave me a free oil change. Never went back for a free oil change, was scared to. But kudos to the manager who drove 20 minutes to my mechanic

Best jiffy lube in the Chicago land area! Very knowledgable and time efficient! Rosie is very helpful and willing to explain when your not sure what something means! Great team work here!

Five stars is not enough for this Ryan and his crew. Every time go to other locations i normally wait 30– 40 minute and man forget going to the dealership last all day event. This team had us out literally in less than 15 minutes. I was about to tell them i was going next door for something to eat and they said we are almost done… now that is one fast service. …no overboard upsell just a good crew doing ther job and doing it really well! Thank you for making me a new customer. …i am extramly happy!

I used to dread going to get the oil changed, dealer would make me wait an hour. Here you pull in, they great you immediately, check everything, vacuum your floor and you are in and out in 20 min. Coupons online as well.

Where do I start. Went in for an oil change in June. At the end of August I started to hear a weird sound under my hood. Thank God I was two blocks from home and as I pulled into my driveway the oil light came on. When my car needs an oil change a note pops up on my dashboard that says oil change needed. I have never seen the oil lamp actually come on. So I called Jiffy Lube and told them my problem and they told me to drive my car back to them. Hey just because I’m a woman that doesn’t mean I don’t know when there’s something terribly wrong with my car. I called my insurance company and had my car towed to my mechanic from there we called Jiffy Lube and Rosie the manager told my mechanic not to touch the car until she got there. So when she arrived my mechanic put it on the lift and looked at the oil pan lo and behold they never tightened the screw on the oil pan making oil drip from my car for the past 2 months. Jiffy Lube admitted their faults and I was okay with that as long as there was nothing wrong with my truck’s engine which there were not. Rosie was very apologetic and gave me a signature oil change with all filters, air filter oil filter and all other filters to be changed next time I needed to come in. So they did rectify the situation which is a good but now I will be very leary everytime I leave there!

Friendly staff. Rose is great and really knows her sh*t. Got not only an oil change but front brake pads and new rotors. Price was reasonable and they were done in just under an hour.

Had a good experience with the staff. Rich was helpful, good tips on maintenance schedule. I got in and out quickly at the end of business on a Sunday. Reasonable prices for my oil change. No hard up sell which is always a plus. Will go back for my next oil change.

I have had bad experiences at this Jiffy Lube before but now I am done! I bought wiper blades and paid $ 50 for them and they came with a guarantee. That was on December 11^th and they are not working good at all. I bring them back and they tell me that they have ice on them and they ruined the rubber. REALLY??? They would not replace them because apparently it is my fault that they have ice on the. Should I bring them in the house every night and put them back on every morning. The cheap ones don’t require that much care. This is a complete rip off! If you really have to go to a Jiffy Lube — don’t go to this one!

Anyone who has been to this Jiffy Lube in the past year or so, can say that this place has done a full 360. Since the management changed, I haven’t seen better service or more awards then any other jiffy lube! They’re fast, efficient, and always on point. They go the extra mile just to make sure you’re happy with your visit. I can vouch for so many people who agree, they really have their customer service down packed! great job 1160 :)

Yep, it’s an oil change place. It’s not cheap and they try to up-​sell you on everything but that’s what they do.
Waiting room is nice and everyone who works there is skirting the line between really friendly and overdoing it. I’ll listen to pitches for hundreds of dollars of work on don’t need as long as it’s done with a smile.
I never have to wait long and after going there with both my cars for over a year I go out of my way to keep going back.

I gave this Jiffy Lube 3 stars because the last time I went there, I left with a grease stained front carpet on the driver’s side. Which is funny because they put a little paper sheet on the floor before they enter in order to avoid this. The guy just decided to take it out before he drove the car out of the service area to me. The steering wheel was sticky from greasy hands, also. I actually wrote an online complaint to Jiffy Lube and they sent me a $ 10 gift certificate. Great — I can get that out of the Sunday paper. But overall, I don’t think I’ll return to this center because I just didn’t feel comfortable. You know the type of place where you want to ask more questions, but you can tell before say one word what type of response you’ll get. The «don’t worry about it» type of response.