I had a fantastic facial, microdermabrasion and image peel by Sladja, who worked tirelessly and happily to make me have the best facial treatment she could provide. I initially purchased a Groupon in December 2014, but had experienced some personal setbacks from losing my beloved fiancé to a heart attack to undergoing an unexpected colon surgery. I almost forgot I had purchased a Groupon! The location is in a good neighborhood near Edgebrook, and I enjoyed first meeting the owner, Diane, who is spunky and easy going. Diane takes pride and care in the appearance of her business. I also loved the peacefulness of the Institute. I thoroughly enjoyed meeting Sladja, who is a skilled Esthetician. Sladja is very poised and professionally polished in her management of all the skin care techniques. Sladja was so detailed. She was concerned that I had blackheads and she worked on extracting them. She has such gifted hands and fingers. She gives a stress massage to the neck and upper shoulders and worked on knots in my shoulder muscles. Sladja provided above and beyond my expectations of care. She even had me in tears of gratitude. She also gave me a small sample of skin cleansing to help while I hopefuly can afford to return for more loving professional skin care. God Bless Diane and Sladja with long life and happiness. They both are loving gifts of caring human beings.
Kira r.
Classificação do local: 5 Chicago, IL
I’ve been wanting to check this place out for some time since I’ve moved into the neighborhood. I finally made an appt for a general facial. I was happy they had availability and were flexible with my schedule even when I had to call and change the time. My facial was with the owner, Diana. The place is cute, clean and easily accessible. Diana went thru the general questions about my skin type, what products I use and my general routine. The facial was good, the exfoliation seemed thorough and the massage was great as well. I especially liked that she didn’t leave the room and leave me sitting with a mask on like other facials I’ve had elsewhere. After coming home, several hours later I’ve noticed my skin still looks very clean and smooth. I’m happy with the place and will be back!
Marilyn P.
Classificação do local: 5 Chicago, IL
I definitely agree the reviewers about my experience. Diane is amazing and as a person who has had many facials, hers was among the best I have ever had. I would also recommend the products that they they sell. They are high quality and reasonably priced as well. I can’t believe I have this little gem of a place in my neighborhood. I haven’t tried a massage yet but based on those reviews, that will be next.
Emily P.
Classificação do local: 4 Skokie, IL
I’ve received two of the Ultimate Facials here at the Institute of Skin and Body. Sladja is a soft-spoken, attentive esthetician. She takes her time to listen to your concerns and addresses any skin issues you might be facing. I’ve had my very first microdermabrasion and she told me what she would be doing just in case I had any concerns. I loved the facial steamer and the high frequency light therapy. I’m definitely making this my go-to facial spot. Just be sure to call and book an appointment as they are by appointment only. PARKING. There is limited street parking(you can park right out in front by the tree) or in the small lot in the back(I’ve never had the luck of getting a spot there though). Just be sure you don’t park in any of the zone residential areas. I don’t know about you, but getting a parking ticket on your way out of a relaxing facial would totally ruin my mood. DECOR. It’s a small, but clean facility. I took off one star because there is no separate receptionist. On days that all of the workers are with clients, they keep their door locked. I had an appointment at noon and arrived at 11:40am(I don’t run on «Asian Time» and I’m usually early). I had to wait outside for 20 minutes before they opened the door.
M S.
Classificação do local: 5 Chicago, IL
Just had a great experience here. Wanted a last-minute facial in the afternoon and after reading the mostly positive reviews here, I thought I’d give them a try. They had time and their prices were very reasonable, so I went in and Sladja went to work on my dry, ruddy skin. I was so relaxed that I fell asleep and when I woke up, my skin was very even and very hydrated. I’ve paid twice the price in the past for a facial not nearly as good. The products they use are also high quality, smell good and are easy on the skin. I’m definitely going back and I definitely recommend this place to all Northwest Siders, or to anyone for that matter.
Maureen L.
Classificação do local: 5 Chicago, IL
5 out of 5 Stars! This was such a great spa experience! Sladja, my esthetician, was EXCELLENT! My facial was so relaxing that I almost fell asleep, the redness of my skin dimished greatly immediately after the facial was completed and my skin felt so much softer and looked so much better after Saldja worked her magic. I got a great facial and I will definitely be going back ASAP! Loved it!
Amy H.
Classificação do local: 5 Chicago, IL
Discovered this place on Groupon but returned without one too. Most thorough, yet gentle facial I’ve ever had. There’s a little bit of parking in the back accessible through the alley.
Rachel G.
Classificação do local: 1 Chicago, IL
I can’t believe I actually have to write a negative review for this place. I bought a Groupon here 2 years ago and came back last year for another message. I purchased another Groupon this year and the fine print stated new customers or customers that have not used services for within 12 months. I called to make an appointment and was told the Groupon was for new customers only and to read the fine print on my Groupon. I tried to explain that the«fine print» said new customers or customers that had not been there within 1 year and the guy argued with me and said no its only for new customers. They are the ones who need to read the fine print!
Grace G.
Classificação do local: 5 Chicago, IL
One of the best massage I have gotten in a long time. He relieved the tension in my shoulder, lower back & legs. Very professional with a price no one can beat. They are always on time, which is great.
K B.
Classificação do local: 5 Skokie, IL
Probably the best massage I’ve ever had! Will definitely be going back when my schedule allows me to.
B C.
Classificação do local: 5 Chicago, IL
I live nearby, but only found this place through Groupon. I feel quite lucky that I did. I just returned from my second facial with Diane. Again, I left feeling like she really listened to my concerns about my skin. She personalized my facial and seemed to really understand what my skin needed. For a reasonable price, Diane provided a relaxing, yet beneficial facial. I would really recommend you check this place out.
Cecy R.
Classificação do local: 5 Chicago, IL
Great place! it’s a hidden gem. If you know about Image skin care products, you definitely should try this place. Great peels & facials and my skin glows! Diane is very knowledgeable of the products and isn’t a pushy sales person which is a plus for me. I came across it through Groupon and glad I made the purchase.
Cynthia M.
Classificação do local: 5 Chicago, IL
I had my first facial by Diane, the owner of the business. She was wonderful! She helped me understand what my skin needed in order to reduce redness, hydrate, and glow. The products she uses are all natural and really, really work! I emailed her with follow-up questions about caring for my skin, and she got back to me immediately with answers. Three days later and my skin continues to look great.
Jen M.
Classificação do local: 5 Chicago, IL
I will recommend this place to all my friends, absolutely loved the experience, Diane is a great specialist and very passionate about what she does. I got the groupon but paid for the next visit right after she finished. I got facial, micro and peel. Love it. Facial massage was awesome! Ive tried several different spas before and some of them I kinda liked but didnt care to go back, this one I will definitely come back many times. BTW I never wrote any reviews but I was so impressed that I decided to do my first review on this wonderful place. PS. Plenty of parking behind the building down a block, no permits needed, didnt have any trouble finding a spot.
April N.
Classificação do local: 5 Chicago, IL
Robin is excellent. The hot stone massage treatment was something new to me. The heat coupled with her expertise allowed for a deeper and more relaxed session. My back feels awesome! Reasonable rates and decent specials on outstanding services.