Illinois Currency Exchange

I know that Currency Exchanges in general are known for shady practices such as charging prices higher than what they have posted, but this guy goes WAYY beyond that. The mistakes they made had me in handcuffs in front of my girlfriend and her 6 yr old daughter. They made some kind of serious mixup with my vehicle paperwork and paperwork for another customer’s vehicle. Well, the other customer also had a criminal record, and the police had me in cuffs because I had his plate on my car and I do realize that mistakes happen, but when I went back to the Currency Exchange, they said there was a mistake and the papers had to be submitted to DMV again. They charged me $ 15 again, they wanted to charge me another $ 45!!! after THEY made some mistake, because they didn’t ask me for any additional or corrected information… they just resubmitted the same papers. Technically, I was driving illegally, they had all my papers and title and my money that I paid them and they called the boss on the phone and he said I would only have to pay an additional $ 15, not $ 45, but he wouldn’t budge on the $ 15…when he came back to work a few days later, he said, «yeah, accidents do happen, but it was your mistake», even though he couldn’t say what mistake it was. They mixed up and that’s understandable. When I called him on it, he repeatedly denied their poor service and series of mistakes. He threw the $ 15 at me as a refund for the second time I paid that express fee. He did not apologize. I think he should have refunded the original $ 15 express fee, but I just wanted to get away from that place. I haven’t gone back in over 5 years, even though it’s down the block. Save yourself lots of time and disrespect: travel a little further to a different currency exchange.