Iceberg Cleaners & Tailoring

Turns out there are two different phone numbers and two addresses listed in the receipts. The correct address is the one that’s farther east on Chicago. Anyway, I had some pants cropped and my coat buttons resewn in addition to my dry cleaning and she did a great job with all of them. I’ll definitely be coming back!

Just about called ahead and wish I did bc of course they were closed at 6:30 on a weeknight

I live right around the corner from Iceberg and used them several times before I had an issue. I needed a dress dry-​cleaned before going out of town. I brought it in two days before I needed it, and even asked them if they could do it in that amount of time, to which they said no problem. Jump to two days later, I stop in for the dress and they couldn’t find it. They called what I assume was the place that actually cleans the clothes for them, and then said it wasn’t ready. Now keep in mind that this was not by any means a fancy dress, was your basic summer halter, so needless to say I was not pleased. I went on my trip for 2 weeks without the dress (it was my honeymoon so I was sad I didn’t have it), and when I returned it STILL wasn’t ready! They called a few days later and said it was finally ready, when I came in to pick it up I asked for a discount… not a full discount mind you… and they got really huffy with me. Honestly, I think they lost the dress altogether and were scrambling behind the scenes to find it. I really wish I could write a better review but the service I received was just not great.

Excellent place and very warm service ! I have used every cleaner near the area but they are the BEST !

Wonderful work, very reasonable prices, and my very large order of both cleaning and tailoring was done in less than a week.
I brought in a pair of jeans to be hemmed and she didn’t just cut them off and sew them up, she actually removed the bottom and sewed it back on, they don’t look hemmed at all and it was around $ 10. I have paid double that in the past for the the same service. She also repaired a very visible hole on a dress for about $ 5 and you really can’t see it at all. She also only charged $ 19 to clean a down comforter.
I highly recommend this place.

Great service. The cleaning service is excellent. I have been using this cleaners since they opened two or three years ago.
First of all, this is the only cleaners is the area that is clean. I mean the place itself is new and nicely designed. I never had any problems with my orders, always ready when promised and when I have an emergency they are always willing to help and clean my cloth within 24 hours. The tailor does her job with a personal care and will fix everything to the very detail.
This dry cleaner is run by very nice people. I would recommend this place and as far as I know, all my neighbors are using this place and are very happy with the service they provide.

I have been going to Iceberg Cleaners for two years now.
I used to take my clothes to the cleaners next to where I live. But after having few times problems by not having my items «cleaned» properly I stopped going there. On recommendation of one of my friends I started taking my clothes to Iceberg Cleaners, though it is a bit far from me. But I still prefer to drive a couple of extra blocks since I find their job a lot more qualified.
This is also the BEST PLACE for alterations!
Two in One — I love that I can take my sweaters, shirts, pants etc. to be cleaned and altered at the same location. They do it really quick, neat… and the price… (it is so inexpensive…). For example I brought my maternity pants that were ok for me at 5 months but were too tight at 8 months. They did a wonderful job and I can still wear these pants again with spending only $ 7.
There is available free parking. First time I came the sweet lady that works there told me that right next to them there is a «car quest» parking lot and that only «Icerberg Cleaners» customers are allowed to park there. It does save time.

Ok, this is my very first review on Unilocal and the sole reason I signed up.
I was in love with this cleaners… price is good, clothes get cleaned and cared for… always pretty quick… then this happened…
I dropped off a brand new dress to have cleaned and pressed for my rehearsal dinner for my wedding that is two weeks away. I assumed that it came back with the cleaning, until I looked in my closet and it’s not there. I went over to Iceberg thinking that they probably just forgot to return it with the other clothes.
Not only did they not take any responsibility for this, but the woman that always works at the counter (who has always been very nice up until now) got her son on the phone for me to talk to. He said (and I quote) «I have nothing to say to you»… «If this was such an important dress, why didn’t you check it when you picked it up?»… «This is ridiculous, you lost it.»… then hung up the phone. I have never had such terrible customer service in my life. This guy was basically yelling at me like I was doing something to him!
What can you do about this? The dress was perfect, $ 200, never worn and now it’s gone and I guess I’m just sad. I realize that s**t happens and I can move on from that, but the way I was treated, I cannot forget.
Sadly, we will be moving on from this cleaner and I would warn anyone that does go there to check each item with your receipt when you are picking them up.
Anyone know of a great cleaner by Western/​Chicago???

I really enjoy going to Iceberg cleaners in this part of town, close to my home. The things I like are: friendly familiar faces, great service, great alterations, high quality cleaning, and a very clean, attractive environment. What more could you want in a cleaner? Prices are good, although they don’t do cleaning for $ 1.99. It’s just slightly more expensive, but it’s worth it to be sure that the same people are watching out for your stuff and are going to be very careful about how it’s cleaned. I have used their alterations many times, and they do a great job.

Yeah! This place rocks! I needed a suit dry cleaned ASAP and they did it within 24 hours for me. I love these people!
Prices are excellent — and it’s very close to my house. I’ll be back again and again and again! Woo hoo!