Ibf Property Management

I actually stay at the 7100 N Sheridan building which is still in Rogers Park. They started off nice, very professional, acted like they cared. HA. I always ask before I rent are there any roaches/​mice/​rodents that I should know about. like they would tell me but doesn’t hurt to ask. Well after about 4 months I started seeing roaches especially in the cabinets. baby ones. they had their babies in the cabinets. I asked about exterminator. she tells me we are in the process of finding a new company give us 2 weeks. 2 weeks past by same crap or was told leave message and the manager will call you back. yea right… so now about 3 months has past by. and guess what. the building has been sold. sneaky bastards knew what they was doing and didn’t spend the money b/​they knew the building was been sold. Now I’m going thru the same process with the new company. It’s only been 2 weeks so let’s see how long it’s takes them to send one out. AND another thing the communication between its employees are horrible. Original I was applied to one apartment but come to find out that apartment was rented BUT IT TOOK ME TO CONTINUE TO CALL THE GUY WHO SHOWED ME THE PLACE TO FIND THAT OUT. smh. so I ended up taking a smaller apartment b/​that lack of communication but me in a bind since I had stop looking and had a week to find a place. I was told I would be able to move into a new unit when one becomes available. Well that was a joke. I called Keith numerous of times. call back… call back in a month. And I knew apartments was available b/​the For Rent was placed outside the building. he tells me call back after labor day. I call back… Well what do you know. I’m sorry I can’t help you the building has been sold. Waste of my time and I don’t understand why a straight forward answer wasn’t given to me. They think they slick sneaky bastards.

I would not recommend this prop management. Oh the reasons are many, but I’ll mention a few.
When we moved into our 1 bedroom, we noticed that the doors don’t fit into their frames, thus preventing the doors from closing. We called, and the problem was fixed by chopping off pieces of the doors!
Now, all the doors have extra room around them, which makes them rattle during windy days and NIGHTS!
We had a mouse. Called, they said «well we can’t ensure that no mice come in» HM? Really? One of the nice maintenance people brought a mouse trap, so I was put at ease somewhat.
Moisture from poorly insulated windows is gathering around the windows and making the paint flaky. their response: «close the windows» (they can’t open from the top anyway!)
My biggest problem: it’s usually on the weekends that the heat mysteriously disappears. On the weekends, you have to call their emergency number. A few times when this happened, they’d send the maintenance guy… a couple of these times, I happened to be cooking when he came (and I opened the window at that time so that the cooking smells don’t spread throughout the apt). He suggested that I close the windows to stay warm. My response that the windows were not open the previous night when I couldn’t sleep because of the cold fell on deaf ears.
Another problem is the bathroom: the toilet would often have issues (several), but the best response came when the toilet was overflowing: Use less paper.
After a full year of living in the apartment (and as the market was increasingly becoming a renters market), we made some verbal agreements with the prop mgmt company. They conveniently forgot about those agreements and said that if we wanted the things we asked for, we’d have to pay extra. We finally said «this is when we’re moving out, and we won’t be aholes like you, we’ll pay the extra until then» In a month, we’re moving into a better apartment for $ 100 less in the same neighborhood.
Oh, and another interesting thing: our building seems to have a revolving door… the names on the mailboxes keep changing, I don’t see the same people around here all that long, and the people I chat with in the laundry room all say that at the end of their 1 yr lease, they will be leaving. Gee, I wonder why?!