Hyatt Regency McCormick Place

BEWARE, major security issues at this hotel. They rent the lobby out for drunken birthday parties and at 2 AM, 3 AM guess what happens?

Waited for 15 mins to get connected to the room service, only to be told that the wait time is 1.5 hours! Oh in case you wonder if the minibar was an option — what minibar, nice empty fridge is all you get at this gem of a hotel…

A solid hotel in a pretty solid location! I stayed here for NYE in 2015 (though a booking from HotWire) and liked my overall experience.
The hotel is clean, and our room on the 14^th floor had a nice view of King Drive and the lake. We can clean towels and a nicely made bed that I was very comfortable in.
One thing that was pretty nice is that for NYE, they had a wrist-​band system where once you check in, you get 2 – 3 wristbands that is needed to be worn at all times after 9pm. It was a popular day and I’m sure people were looking forward to the hotel parties, but it was relatively quiet due to this system. The lobby was full of people, but the elevator entrance was heavily guided by workers who checked for the wristbands before letting people in.
Overall, of course this was an expensive hotel but I would say it was worth it :)

Not a bad place if I do say so myself. I somehow found myself in an ADA accessible room. The room itself worked for the purpose for which I needed it, however that piece of foam rubber they call a «grand bed» did nothing for my sciatica. Nothing worked in my room, the tv, the phone, the clock radio, there was thing by the TV that you could plug things into but it wasn’t working. I called the desk who sent someone up. Turned out whoever stayed in that room previously unplugged everyrhing. They sent up an humidifier at my request, and it was thick with slime, calcium, and mold. They were super embarrassed and sent up another that appeared to be brand new. I didnt want to use it. Other than that everything else was wonderul. I highly recommend the steak and eggs breakfast from Shor, it is to die for.

Just disappointing.
Hyatt is supposed to be one of the better lodging destinations.
I am Platinum with Hyatt and I am OK with losing that level.
For the price of a night here, you would think that they could afford to buy some new towels.
Everyday I received the most worn out towels which I have ever seen.
The pillows could used to be replaced, as well.
The only food in the place is so pricey that you just don’t feel comfortable dining there.
30.00 for breakfast is a little too much.
Sure they have a captive audience, but they don’t have to fleece them.

I visited the Hyatt Regency McCormick Place for a conference visit. Absolutely massive property. Great accommodating staff. Wonderful views. The food was spectacular. It is very modern and very glitzy. I love the pool and the fitness center. Wifi was a bit shotty but other than that a decent experience with the Hyatt Regency

Hotel was nice, room comfortable and the food was great. I ordered room service because I was exhausted and it did not dissapoint.

We were VERY pleased with this hotel from the price, the clean and comfy room (with nice views), the amenities and the friendliness of the staff. We only stayed one night but they let us check in early (10 am) before the football game we were in town for. It was in a great location for the game at Soldier Field as well. We ended up at the bar later that evening and the bartender was super friendly… we had a good time hanging out there and watching the late game. We were pleased with the comfy bed and the fact hat we didn’t have to check out until noon he next day. We will definitely be back!

Very nice hotel connected to the McCormick Place Convention Center. The only thing about this hotel I didn’t like was that it was on the South Side of town which is far from all the main attractions. You have to take a taxi to get to anything around. As far as the room and the dining options they offered I have no complaints. The gym is nice as well. Free WiFi in all guest rooms! I would stay here only if I have a conference or meeting at McCormick Place.

I just finished a business trip to Chicago, I stayed 5 nights at this hotel. I had a great check in experience, very efficient and merging my corporate reservation with my gold passport #. The lobby is spacious, very modern décor & well lit but no house phone to get in touch with the staff, a bit puzzling. I stayed in the south tower with a king bed, upon entering the room, the lighting is very poor with all the fixtures on, the lighting over the desk is the best. There are many outlets for devices, efficient layout of the rooms. Bathroom is adequate. I attended numerous meetings and the signage is horrible for all meeting rooms with the exception of the boardrooms. I must say the boardrooms are exceptional, I love the refrigerator that stores the beverages, and many outlets for devices and smart design of the table that incorporates outlets as well. Seating is comfortable and the staff is nearby to address any needs The check out crew at the front desk crew is clueless. There is a shortage of taxi’s, good thing UBER Black vehicles are close by!

Definitely a solid hotel for business, especially if you’re attending a conference at McCormick. What really stood out to me was the service. They were really quick to bring items to my room (I requested stuff frequently). Front desk staff was very knowledgeable, friendly, and accommodating. Rooms were very modern and clean. Overall, I was quite pleased with my stay.
My only complaint is of the «lovely» view I got — of a giant water tank. It was quite the eyesore. But whatever, I got over it.
I’d be happy to stay here again on business.

This is the worst Hyatt Hotel I have ever stayed at. The customer service at this place is nonexistent!
We called for the bellhop service is awful at this hotel… we waited 32 minutes for someone to assist us and it was after midnight. I stayed at this place for 3 nights and not once did I ever receive assistance with getting a taxi… even though the guys whose job it is to hail a taxi were standing outside. Never again will I step foot in this place. Avoid this place.

Big, anonymous hotel and conference facility devoid of any charm, and located far from the airport and the downtown core, near Chicago’s south side.
Poor restaurant choices in the neighborhood and the on-​site buffet at M/​X is weak.
Leave yourself plenty of time (more than an hour of travel time) to get to the airport from here because of ongoing construction to get onto the highway ramp, and because once you’re on the highway you have to pass through all the downtown traffic to reach O’Hare.
In sum, I hope to never attend another conference at this location. Chicago is such an awesome city and has so many superior venue choices.

Staying here for a Corporate event for 10 days. Honestly I walked into my king sized bed/​room and was extremely comfortable and surprised. Recently updated. Floor to ceiling glass showers with door. Beautiful bathroom area with a delegate toilet room. Floor to ceiling pull open closet and a little coffee nook. Also my view was lovely.
I workout out 5 days a week and the gym is extremely impressive. Along with their room service. The food is absolutely amazing. I highly recommend ordering their Cobb salad.
The front desk lady was mediocre though and sort of stand offish with helping and directing which is surprising for the hospitality industry. But overall — I give them 5 stars.

I wasn’t all that impressed with the hotel they made a huge deal out of cleaning our room we were gone all day came back it was still not done and then we came back went swimming a couple hours I finally had to call down and see what the issue was.
I was happy with the customer service that I got the clerks were very nice and super informative

Love my beautiful view from the 20^th floor! The staff is beyond helpful. The beds are so comfortable it’s hard to leave the room and explore.
So happy with this hotel experience
Be back soon!

So, I’m not one for chain hotels. Big-​business, generally lacking in imagination, best for business travel, blah-​blah-​blah. But, sometimes they’re the best bet/​game in town. This was one of those occasions.
This place says modern/​business swank. Big airy lobby with wide open windows. Neutral modern grey tones. All the feel of a clean, higher-​end corporate hotel.
That said, if you’re a Chicago first-​timer this place doesn’t have a lot of soul. I love Chicago summers and have been back many times so, being located south of the «tourist action» isn’t all that bad for me.
But, if you’re seeing the city for the first time and don’t have a car that you need parking for in their adjacent parking structure, I’d probably book a little further north by Millennium Park or on the Gold Coast.
Pros:
–Layout and design are beautiful.
–Comfortable bed.
–Most comfortable pillows of the trip
–Clean
–Fridge
–Spacious room with one queen and one double bed.
–Air conditioning that made the room pleasingly cool
–Modern-​luxe bathroom with glass door shower, abundant counter top space and top-​notch toiletries.
Cons:
–Bathroom lighting super dim.
–In the bathroom no vertical space/​hook to hang a clothing or a robe.
–Here’s the thing about the bathroom for which I was super conflicted: If I had to find a word for this bathroom I would choose «sexy». I mean, it’s a sexy bathroom. It has nice dim lighting that will be universally flattering and big wide glass showers. I could see myself having sex in here. I could see someone else filming porn in here. I could see someone having an extremely enjoyable weekend here. Here’s the problem though, for all practical purposes that are not sexy, this lighting is impractical. It’s hard to put makeup on in.
And although I enjoy my mental Adonis fantasies of parading out naked after a shower, I think I’d kind of appreciate somewhere to hang up my robe a little bit more. I don’t know if this applies to all rooms but, at least for ours there was a sliding bathroom door, which is a super neat design concept but obviously doesn’t leave anywhere to attach a hook for post-​shower clothing. I’d suggest installing one to the left or right of the door. Because while hanging one in the shower or putting clothes on the counter-​top *could* work, it could also result in clothes getting wet.
Parking: I think parking was reasonably priced but, when we tried to exit post-​checkout or swipe-​card for the parking no longer worked even though we had previously asked and been assured that the swipe-​card would work until 5pm. Totally fixable with a call to the front desk but, I sort of wish it had just worked the first time.
We had a great and comfortable stay here. I would stay again if the price was right but, would otherwise prefer to stay further north or west in town.

This is my third stay at this location and I must say I’ll be back again. My usual location on Wacker Drive was booked so this was an alternate location for my visit.
First thing first, the customer service is good, it’s not over the top just enough attention without being intrusive. Both room service and the restaurants have excellent staff to cover your needs.
The rooms are clean as expected. If you’re lucky enough to get an upgrade the suites are very nice. I’ve had both the Executive Suite and Presidential Suite and you can definitely entertain in both. I prefer the Executive Suite when I’m traveling alone, it gives the living space like being at home.
In full disclosure, I’m a regular Hyatt Hotel guest. I average 35 to 55 nights per year. With good customer service I will remain a member.

My rating is based on the room service ONLY. Stayed at this hotel because our high school class reunion had a dinner party there and I had chaired the event so I booked a room. I decided to order room service the morning after the event. This Orange Marmalade French Toast was some of the BEST french toast I have ever had. Simply Delicious! I do hope if I stay there again, they still will have that on the menu.

I was lucky enough to stay at this hotel during C2E2.
The front desk is very friendly and courteous. The staff were very accommodating whenever I needed something or ordered room service.
My room with a king sized bed was a little bigger than average and the bathroom was quite spacious as well. Everything is very modern. The one thing that impressed me the most was the television. Most hotels have crummy old tvs, this is one that you would have at home.
There are two restaurants on the lower level. Room service pretty much has it all and they serve all day. Although their drink choices are pretty limited. The room comes with a mini fridge. A microwave would be a great addition.
They do offer free wifi as well as other faster, paid internet services. You do get what you pay for so it could get a little pricey. Other than that this is a great place and will most likely stay here again. Especially if you’re attending something held at the McCormick Place.
If you’re cosplaying for C2E2 I would highly recommend this hotel.