Hk Worldwide Moving

I waited over two months to post this review, and now it’s time. I will begin by saying that my movers were great — on time, efficient and hard-​working. It was my experience afterwards that’s the problem. The very last thing the movers needed to move was a very heavy china buffet. They used a dolly to move it out of my condo, and before doing it I overheard them say «look at this crappy dolly they give us.» Well, once they dragged the buffet down the entire length of my condo I realized the dolly wheels left two huge scratch marks down the length of the condo, on the wood floors.
I contacted the moving company immediately upon seeing the scratches and sent pictures. The move was on a Friday, and I was closing on my condo the following Monday so I had to hire a professional wood restoration contractor to fix the floor as fast as possible. I sent HK Worldwide the receipt for the repair. At first it seemed that HK Worldwide would work with me to take care of my claim; however, I haven’t heard from them in 2 months. I’ve sent repeated e-​mails and left phone messages, to no avail. Buyer beware.

I went with HK Worldwide after getting some ridiculous quotes for my tiny 1 BR apt. move within the same neighborhood. HK’s quote was reasonable.
I wanted to move early in the morning, so I would have the rest of the day to unpack and get settled. My appointment started around 8 AM (I think; it’s been awhile). The driver called me in the morning to see if they could come earlier, which was perfect for me. The earlier the better.
The movers took great care with my things. They were fast and efficient, and friendly. The supplied me with garment/​closet boxes and taped things when needed. I’m a terrible packer, always underestimating the number of boxes I need and leaving things unpacked, but it wasn’t a problem. Nothing was left behind. I was worried about my paintings, that were not packed well, but the movers were very careful with these things. The whole move took less time than quoted and I ended up paying less than the quote.
I would definitely recommend HK Worldwide and I know I will be using them again the next time I move.

Horrible experience. They said they would be at my condo between 2pm and 4pm. I told them I had to be out of my condo by 5pm or I would be fined. I had to keep calling the office to check when they would come. 2pm, 3pm, 4pm, 5pm went by. No movers. Everytime I called, the office said it would be another hour. Finally, at 7pm they said they would be there in an hour and a half! I said forget it. It was way too late to move out. The only reason I gave 2 stars is because Ori offered to pay the fine ($ 50) if they moved me after 5pm. I would never use them.

This is in response to the note posted by HK Worldwide Moving:
I am a real live person — not a competitor — and this is 100% the company that I used for my move. I confirmed this by double checking my quotes and reviewing their current website. Everything matches. I had a horrible experience and I am not alone. A couple of months ago, another HK Worldwide Moving customer wrote me the following in response to my Unilocal review. Looks like I’m not alone. Bottom line … don’t use this company. The moving industry is very competitive — take your business elsewhere.
«Can’t agree more! I recently used HK Worldwide Moving to move our belongings from Chicago to Melbourne Australia. Their quote was reasonable at first, but when we arrived in Australia 3 months later, we received an invoice from another company in Australia for well over $ 1,000.00 more for Port and Handling Charges. Our belongings are held at ransom until we pay the extra charges. Basically HK deceived and mislead us right from the start to get the business. Unfortunately we are in Australia now — very difficult to get the law involved from here, however I will be lodging a complaint with Better Business Bureau. Too bad your experience with them was a year ago, otherwise I would have suggested clubbing together against them — two voices are better than one!!! »

ABSOLUTELY TERRIBLE!!! Do NOT use them!!!
Not to give to long of review but this company is horrible. For the following reasons:
1. Showed up nearly 2 hours late
2. The moving truck left during the middle of my move to go and deliver something… it took 2 hours to return. (I’ve never heard of the moving truck leaving during a move)
3. The company tried to charge me for the hours they weren’t even there and the manager Horee (Ore? pronounced Or-​ree) tried to tell me that it wasn’t his problem.
4. They broke furniture
5. Since the truck was already half loaded (they assured me I’d have my own truck for the move… lied about that.) they packed things on top of my boxes that said fragile… needless to say they broke all sorts of dishes.
Bottom line… This company is horrible and shady.
Do NOT use them!!!