Hertz Rent A Car

This location is extremely slow. They did not have the size vehicle I wanted to rent. They would not call another location to see if they had the correct vehicle size. It took about 30 mins to return the car and there was only one client ahead of me. The staff was negative. There were other people complaining that they were rented a car with blood in it! An overall poor experience.

Absolute worst car rental office. The first time I rented from them it was fine and I thought it was great to patronize a small business in the area, it all went down hill from there. The second time I tried to use them I requested a pick up and was told that they on the way an hour later noone arrived to pick me up and once i called back the office was closed as it was a Saturday and they close at 12and i had to cancel a family trip. I again tried to use them called ahead told them i had a reservation and would be a couple minutes late. The person in the office assured me he would wait for me, I arrived at 6:04pm only to discover the office closed. I go back the next morning and inquire as to why I was told someone would wait for me to arrive only to find the office closed. The agent told me the reason he left was because he had no more vehicles available last night. So, after all that I’m told they still no compact vehicles available so i asked if they had ANY sized vehicles available and they said yes but it was a minivan and they would comp me the price since i had a reservation. I’ll be damned if it didn’t smell as if something had died in this van. The smell was putrid! But what could i do needed a car. The next day go to return the car and told i could not get a courtesy ride home but they did drop $ 10 off of the price which was the cost of my cab.