Green Ivy Realty & Property Management

These guys are rookies who protect the slumlords that they work for. Renter beware — your first red flag should be that question number 1 on the FAQ’s informs you that they will put you in a bidding war with fellow applicants which, while legal, is a total scumbag policy. These are rentals for crying out loud — you’re not buying a house. The posted rent should be the rent. Then they leave it up to you to report damage and will accuse you of having caused it before you move out. Avoid like the plague.

I wouldn’t even give them 1 star if it was an option. They are slumlords. Lie about existing conditions and then you are forced to spend your money to get them to rectify. Then when the do it wrong or not at all the City of Chicago has to come in to tell them to fix things. Then when they are forced to fix problems they threaten to evict you even after you prepay rent and are current despite having to spend thousands of dollars to get action.
The newest move is to then blame you for «preventing them from fixing problems» because you are sick and simply told a technician as an FYI. Now they are trying to make the lease void and to evict based on nothing other than their own incompetence.
This is a scam company and you should be warned.

I fix all the appliances for green ivy they always pay promptly and give me all the information I need to make fast repairs. I have been their appliance guy for 3 years and have never had a problem

Incompetent. They gave me gave me incorrect move-​out instructions for a property they were «managing», and I got stuck with a $ 500 fee. When I complained to them and pointed out I followed the instructions they gave me, I was called a liar.
I would NOT recommend using Green Ivy.

My boyfriend and I were suppose to look at a property today with Chris Carlson. He stated he would text me an hour before to remind me. I was working in Naperville today and planned my schedule to go view this property in downtown Chicago. I texted him shortly after an hour before our showing because I had not heard from him. 12 minutes before we are suppose to meet him, as I am just showing up to the property, he texts me and tells me that he forgot to add me to his calendar and that they rented the property over the weekend. I will certainly avoid properties listed under this property management company going forward. Very frustrating.

Overall, I feel that Green Ivy has delivered a good experience for the two years that I lived in one of their properties. They did hike our rent by 2−4% each year, but this is fairly expected and I’m sure many other property management companies do this.
A few things were a bit annoying during our time here as we had no voice in the condo association, but were subject to the negative impact of it.
Still, overall, working with Brent, the management company was reasonable in helping us come to conclusions for any issues we might have. They handled maintenance issues quickly and effectively. They also collected rent from my roommate and I individually, which makes the roommate situation much easier. Bottom line, they did their job which is about as much as you can ask for a company of this nature.