Franklin Covey

I am not in the cult, but do use their office planner and they have friendly and helpful staff. Even so, I don’t like the poor quality bags they sell. I bought one of the computer bags because it was cute and cheap, and boy did I get what I paid for. The fake leather strap broke within weeks and now (just a few months later) there are 3 other parts of the bag that are falling apart.
I don’t even need to make a reminder in my fancy day planner that I will never buy a bag from them ever again!
Update: So it turns out they have a one-​year warranty on all their merchandise and they gave me a brand-​new bag. The guy was super nice and when I showed him my damaged bad he just went to the shelf and handed me a new one. I like them again, although probably not enough to join the cult…