First Savings Bank of Hegewisch

This Bank is a joke. First started an account with them with my parents in the 70’s. Got a mortgage with them years later after I grew up. After I acquired a few more assets I tried to do a simple Re-​Fi on the mortgage. Got rejected. Tried to find out why. Got totally STONE WALLED! Tellers were afraid to even tell me name of the President to find out why I was rejected. When I found out later the President was Mrs Capana from a intimidated M-​officer I was stone-​walled trying to contact her. Was later able to contact her husband (who works for her) to get details about the rejection. The guy told me «You just can’t take no for an answer can you». Then hung up on me! Their chief M-​officer Ms. Zamudio at the main branch in Hegewisch is also a hack. She takes orders from the Capanas offering no help to custemers when they need help.
After banking with these hacks since I was a kid I would definitely advise you to do your banking elsewhere. We helped them grow for decades but they have no problem throwing you under the bus as they see fit. The Capana family wants to keep their identities secret as owners of this bank. The cat is now out of the bag.

This bank discriminates against depositors which do not live within ten miles of a branch. They would not accept a deposit of $ 50k plus for their cd special from an elderly client because she wasn’t part of the community. When called, they didn’t think they would be able to call back. Guess no one uses their on-​line banking, or they have too many depositors. Beware

Here is a community bank that just doesn’t care. Attitudes are very prevalent. They’ll take your money, but if temporary setbacks like divorce, job loss, etc., create temporary hardship, their curmudgeon attorney is quick to threaten you — with a grammatically sloppy typewritten letter. I, as a surgeon, have addressed my setbacks, solved them, but the bank still refuses to give me (very) temporary breathing room. And, oh yeah– remember those old passbooks you had when you were a kid? That’s how this bank STILL operates. A shameful community institution.