Fettes Love & Sieben

Great service and very professional. Mike, the plumber that came to my building was friendly and informative. He was here within the 2 hour window I was given yesterday and was quick. I’d definitely recommend them. Thank you!

We had a pretty horrific situation on our hands that other plumbers weren’t able to adequately resolve, but Chuck Fiege at FL&S came in and finally helped me to understand what was happening. He understood my 100+ year-​old house’s guts and took the time to explain and show me why we were experiencing a problem and what to do about it. I told him what another plumber told me I needed to do and he explained to me that that wasn’t necessary (or legal), saving me over $ 2K.
It was clear to me that Chuck was extremely knowledgeable, not only about plumbing and sewers, but about Chicago plumbing and sewer matters. He handled the matter thoroughly and professionally, and his supervisor, John Moses, sent me two recommendations for other companies I can call to help pick up where their line of services ends to fix the problem 100%. I tried to tip him and he would not accept it, explaining that he really loves his work and has no need for the tip.
My last word? When it comes to plumbing and sewer matters, don’t mess with rookies. FL&S are the OG of 86’ing your #2.

I’ve used Fettes several times. They’ve been over for repairs, emergencies and now for a bathroom remodel. They have always been prompt and courteous. They work hard and they move quickly.
The day before Thanksgiving, I had some work done and the plumber offered to stay in touch in case I had any trouble with his work (which I didn’t) on Thanksgiving when the shop was closed
Most recently, after installing a new waste stack and water, they left my basement cleaner than they found it.

Called these guys out to inspect pvc pipe noise and was very pleased with the candid advice that I received. Did not even charge for the time. Very professional guys

Pretty pleased with F, L&S Plumbing, and would definitely use them again. Scheduling an appointment was easy… I didn’t have an emergency, so I was able to pick a day where a 2-​hour window was easily accommodated. And I liked that the plumber called at the beginning of the 2-​hour window on the day of my appointment to confirm my address, and to give me an ETA. He arrived right on time, based on what he had told me, and confirmed (before he started any work) that I knew their hourly rates, and how billing worked. A nice touch, so there are no surprises later. The plumber explained what he was doing throughout, and was very pleasant. No time wasted, which was appreciated. I would definitely recommend them!

Fettes is a wonderful company to work with, Chuck Fiege from Fettes arrived promptly at 8:00am as agreed on, and went straight to work, running new pipe, new valves and putting in shower base very professional and meticulous. Chuck will back to install toilet and shower fixtures and vanity fixtures, after carpenter completes his job. When Chuck completed his days work his work area was clean and tidy.
Fettes also aided in getting fixtures from Banner Plumber Supply, a big Thank you to Fred who assisted me in ordering everything to make the job complete.

This company has VERY incompetent workers. The head master of this monkey business sent one of his baboons over to our home… a toilet plunger in one hand and a wrench in the other. This so called professional stayed at our home for over 4 hours to unclog a bathtub drain. He could not perform the job, so he called another baboon to our home to help. Both of these stooges clamped half of their brains together to make one large brain to think off of. After a quick round table discussion on what to do, their one brain (that they were sharing) warmed up and they were set to go. After an additional 2 hours of monkeying around, they handed us a sheet of the so called work that they performed. They could not remedy the problem. Their Lucy and Ethel hair brained conclusion… «Use liquid plumber.» Ahem… this is why we called you baboons. So, we followed their advice and the Liquid Plumber corroded our pipes. Water was everywhere in our basement, water dripping inside our walls and sludge on our bathroom floors. This made the problem WORSE! I called their supervisor and reported what these 2 baboons did. They ruined our pipes and water was everywhere! These are their BEST workers. Oh, really? The head baboon wanted to come over to look at what his chimps did. We were advised to not let them into our home and perform any more work. Another company came by and performed their professional, neat job. It only cost us $ 300. No money came out of our pockets to pay for a shitty job that Fettes performed. If the head baboon is reading this review and you decide to contact us, be prepared for pictures of your crappy work and a lawyer that will crush you into a fine powdery substance and will smoke your ass!

A reputable plumbing company that hires union workers. They tried their best to schedule an appointment although I still hate this 2 hours window.
The plumber was methodical. He tracked down the real cause that required replacing a cheap part. Apparently, a similar problem had occurred before we purchased this condo but it was not properly fixed. For that, I am thankful for their expertise.
However, they charge nearly 30−40% more than other plumbing services…

Fantastic experience with this plumbing company. We had our water heater go bad (it was super-​old) and contacted FL&S that evening. They came the very next day and installed the new water heater without issues. During their visit, the plumber noticed that the concrete near the water line (where it comes in from the street) was wet and he was concerned about the possibility that there was leaking beneath the concrete.
A few weeks later, we decided to have work done to repair the water line and indeed it was leaking. We were fortunate that it got repaired when it did.
Along with the repair, we had new horizontal lines installed in the basement. After 22 years in our house, we finally have true water pressure in our shower! Woohoo! After install of the new horizontal lines, there was a «cross over» issue in our bathroom and FL&S came out right away and resolved it for us.
Great people at their office and in the field. Highly recommended!

I had a pretty bad experience with F, L&S. First, they charged me for two hours when they were only here one. I didn’t note the time when they got here, which I really should have, but I trusted them. And when he charged me for two hours, it seemed wrong, but what could I do at that point? It wasn’t until after he left that I remembered that he had called me on his way over and that I had received a call when he was leaving, so I checked my phone log and sure enough — under an hour. Which wouldn’t even be horrible, except that the guy spent most of the time chatting and barely any time working. I had to constantly redirect him to my plumbing issues. I felt like I was with my toddler. And last, the guy was so LAZY. He said it would take all day and be very expensive to fix my leaky faucet. He said, it’s probably not worth the time or money. It seemed like he didn’t want to do it. When I asked how much, he said the labor alone would be about five or six hours (over $ 1000). Well, that’s ridiculous. We called someone else and sent him photos of the faucets and he said he could fix them for $ 350.

Fettes Love & Sieben falsified information in a report they created on 5÷21÷2012.
If you are looking for a company to falsify plumbing documents/​reports give them a call.
They also billed us for work performed on 5÷23÷2012 (two hours of work 251 dollars) for rodding out a pipe which took less than ten minutes. I don’t even think the plumber was present for 5 minutes.
When I contacted them via phone and email (3 times) they simply did not respond. The person who signed the report is named «steve» and there is no last name. If anyone else has had similar experiences please message me since we are trying to put together a group of people for legal recourse.
Real old fashioned crooks.

Professional, honest and courteous. Although I didn’t have a plumbing emergency, they were able to come to my home within the hour. I had 3 minor plumbing problems, each of which was diagnosed quickly, explained to me in an easy to understand manner, and repaired promptly. J.P., the plumber who did the work, saved me a lot of money (and noise) by explaining how to quickly fix my slow-​running tub on my own. I would highly recommend this plumbing company and J.P.

A bit more expensive than some but very professional and a real company with people who answer the phone with a consistent follow up.

After my neighbor suggested FLS from Angie’s List, I decided to give them another shot. Came the very next day, was very thorough and figured out the problem.
Worth the money for excellent service.
I’m happy to change my star review for them.

When I first called FLS for an issue with our disposal, John recommended that we simply reset it and said, «I don’t want you to pay for a service call if you don’t have to.»
Cool!
Except, we tried that and the thing was still having issues, so we called back and they sent a guy out. I wish I remembered his name, but he was prompt and professional. When he resolved our situation in about 10 minutes he asked if there was anything else that needed to be looked at — he didn’t want to take advantage of us since we’d already paid the service call fee.
We went back and forth about removing the disposal all together and then he fixed the drain stopper in our bathroom. I appreciated his honesty in fixing the disposal and not saying that it needed to be replaced when it didn’t. His offer to check out other issues in our condo was nice because I didn’t feel taken advantage of at all.
I wholly recommend this company for their integrity — they don’t seem to want to rip you off, which is cool and, also, they’ve earned any and all future plumbing business from me.

The sound of dripping water isn’t usually cause for alarm… unless it’s coming from a light fixture!
S***!!!
Fettes, Love & Sieben was recommended to me by my folks whose building has used them (as well as the folks personally). I called them up, and within 45 minutes a plumber was at my house (and not some rookie plumber, but a plumber with 40 years experience under his belt).
After a couple of hours, an opened ceiling, and hunting around, the source of the leak was found and stopped (my frikin upstairs neighbors HVAC), which is as much as I could ask for in this situation.
I came to find out that this company holds one of the oldest plumbing licenses in the city, and if the plumber on site can’t figure something out, the owners of the company are there to back them up (as essentially everyone is a plumber — with LOTS of experience).
I don’t think pricing was out of line. Definitely not cheap, but expected from union plumbers (and for immediate and good service — fair nuf).
I’m glad to have this name as my go-​to from here forward.