Family Jewelry & Loan

Absolutely disgusted with this place. I went in on a Sunday for a loan on a certified diamond ring that I purchased from Tiffany and both men working were extremely rude. I tried to show my certification to one he didn’t know what it was the second guy offered me 20 dollars. I was so frustrated I offered a second item. He claimed the diamond was cracked. He obviously didn’t know the difference between a inclusion and a cracked diamond. It was a hair type inclusion. In combination both items retailed at 5,800 $. He wouldn’t take one and offered me 20 for the other. Obviously I said NO!!! I then went to another pawn shop on Monday received my loan on one item for 300.00 and paid it off after one week. It’s not surprising they have nothing in the shop to purchase and need to get some one behind the counter that is professional and knowledgeable. STAY AWAY FROM THIS PLACE A SCAM!

This place changed owners in 2012. For years, it was called Nick and Tessie’s, until one of them died and the family decided to sell it. Currently, the store is owned by a company that owns a number of pawn shops in the Chicago area.
I’m posting the one star review as a community member. The owners of the shop made a number of commitments to the neighborhood. They’ve done precisely none of them. They didn’t carry out expected renovations or carry the products they said they would. This was capped recently by putting out a giant «pawn shop» sign where a fairly charming old neon sign had once been.
I’m not a fan of pawn shops. I think they take advantage of people down on their luck. However, I also recognize that people have a right to open the businesses they want. But the neighbors of this place feel like they got played, which makes me wonder how well they’ll treat their customers.

Went in looking for something very specific. They didn’t have what I wanted but I’ve rarely seen anyone go to such lengths to be accommodating. They made several phone calls trying to find the item I was looking for and even suggested other stores I might try.
Service was super-​friendly throughout. Next time I need something they might have they’ll definitely be my first stop.

The dude «jp» does not display any form of true customer service and clearly does not know what the hell he is talking about… Regarding ANYTHING. The place sucks.
Your better of going to the Cash America on Devon.

Still a great place to shop and find anything you’d like!

I’ve gone by this place so many times on the Irving Park bus, but never thought to stop in. I needed to get a nice watch for my brother, and the timing was perfect that I was near Nick and Tessie’s. They’re going through renovation, which was a bit distracting, but I was able to find exactly what I was looking for — with suggestions from the sales staff. Around Graduation time, my youngest brother was about to embark on his journey to adulthood, so I wanted to give him a nice watch as a gift. He’s the kind of guy who isn’t picky about watches, but as it was a important milestone in his life I decided he needed something meaningful and appealing. Our schedules never seemed to match up, and so I was finally able to give the watch at Christmas. The smile on his face was priceless. Thanks Nick and Tessie’s!

I had some gold that I had been meaning to trade in for a while. I’ve passed Nick and Tessie’s so many times and finally decided to go in. I’m happy I did. The staff members are super sweet and friendly, and I got a good deal for the gold I brought in. My only criticism is that the construction was a bit annoying, but I definitely plan to go back there for some anniversary shopping =)

I bought a birthday gift for my bf from Nick and Tessie’s. The Asian lady works there was extremely friendly and patient to me (I was being very hesitant and picky) With her help, I finally picked out a nice watch. I cannot wait to see the look on my boyfriend’s face. I will definitely be back to get other things.

We went over to Lincoln Antique Mall to look for wedding rings and saw some really nice things, but not quite what we were looking for. On our way back to the car, we noticed this place and decided to take a look. I use the term «decide» rather loosely as we were getting married in 14 hours and were running out of time — thank all the gods in existence that this place was here!
Typical pawn shop interior, have to get buzzed in and out, but a bit nicer than most. It feels more like a jewelry store than a place where people come to sell their possessions to get their fix, pay the phone bill, sell their ex’s stuff. Decent selection, if a bit on the cheesy side — think rings with peoples names on them and such. Lots of watches, gold rings, vintage silver pieces, etc. Jewelry only, no guitars/​electronics or other pawn shop flotsam.
That being said, with the help of the very nice woman behind the counter, we were able to find two really fantastic wedding rings from the 60’s that were the perfect combination of kitschy and understated. Bonus — we found matching rings amongst the vast and scattered selection, even the saleslady was impressed and told me I had a good eye for managing to spot them. We haggled & got the price down and they even cleaned ‘em up for us before we left, nice!
Nice staff, interesting selection, cheap as all get out, ($ 70.00 for two gold wedding bands, insane!) great place to browse and purchase last minute wedding rings.