Evolution Music

I was looking to buy a new guitar for my Bf for his bday and I kinda knew what he liked, but wasn’t entirely sure. I explained to the guys working there about what kind of styles he liked and they helped me so much and helped narrow down my decisions. I also got a free guitar lesson right then and there haha. Loved the store and excited to take my bf there with me.
I couldn’t be happier about the way they helped me out. My boyfriend loved his new electric guitar!

Wandered in to check out this new addition to Bucktown on a rainy day. Cool spot with all kinds of instruments for sale. They also do buy/​sell/​trade and lessons! Looked at the posters on the wall and was sad to see I missed a DJ set by Nicholas Jarr-​totally off topic but I’m still bummed out.
They have something called a Music Gym: a cool concept for taking lessons on your own time.

I really like the people here and was really excited about giving them my business! They are always much more friendly than Avenue N. Guitars.
I had a special idea to fix my fiancés late aunts guitar for her for Christmas (The guitar had a broken bridge and needed new strings). We were going to be out of town so I dropped it off a week before Christmas and told them I didn’t need it back until the Monday after (11 days). They told me that would be no problem and gave me an estimate of $ 80-​$ 100 depending on if they needed to order parts or not but they thought they had the part they needed. I said ok and left really excited about seeing her reaction when she got her fixed guitar.
I received a phone call the Monday after Christmas telling me that the guitar was ready and it was going to be $ 100 even. I assume hitting the full amount of the quote they had to order a new bridge and replace the broken one.
When I showed up to pick up the guitar I had to come a day late because we got in town late Monday night. When he opened the case it looked exactly the same as when I dropped it off only with new strings. Turns out the were going to charge me $ 100 for glueing the old bridge back together and putting new nylon strings on it.
They then began to explain that the project was a «pain in the ass» and that the time constraints were too short. Personally, I would have rather them take their the time to do a good job rather than over charge me for a crappy glue job that fortunately for me didn’t hold the extra day it took me to pick it up.
Granted I don’t know anything about repairing guitars, I am just assuming that $ 100 for glueing a piece together and some nylon strings is too much. Mostly because they told me it might be that much if they had to order a part. Honestly I think the feeling of almost being grossly overcharged and then being told it was a «pain in the ass» and not offering some kind of options other than we can try again, are the real reasons that they get one star. The fact that it wasn’t fixed just means they should ask for more time.