European Wax Center

This is the best waxing center in Chicago because Ashley works there (and their wax is amazing– never irritates the skin)! She does such an amazing job every time. It’s also done really fast so there isn’t so much of an «ouch».

There aren’t really words to describe what getting a wax feels like, so I’ll leave that to the other reviewers (plus, I have no experience against which to compare). But overall, I’m a fan of this EWC location and Lauren in particular. She’s friendly, sociable, and professional — although you can never forget what you’re in there for, she makes it as painless and quick as possible. I recently had Jasmine as a sub when Lauren was on vacation and she did a good job too, but had a different approach (a bit slower, told me when to take deep breaths which actually made me more anxious!). In any case, there are plenty of technicians so you can look around to find your fit.
The packages seem a bit pricey and they always have the «buy 9, get 2» promotion going on, so I’m starting to feel like it’s less of a promotion and more of a gimmick to make you feel like you’re saving money, but whatever. It’s business. It’s easy to book an appointment and if this location isn’t close to you, I’m sure there are others that are — you can’t ignore the convenience.

I love EWC– I usually have Lauren doing my brows and Brazilian wax and she makes the whole process comfortable! I can have a totally convo and she’s done with it all! For those that rated low– it does depend on the tech. The receptionist is pretty great as well– they always make me laugh. I gave four stars because when you call the number in Unilocal– it’s actually a call center (not the actual location) and their call center is not great, their staff sounds like they’d rather be home and sincerely don’t care about giving a 5 star experience. If you need to reschedule– just call the actual location and they will treat you well (simple and painless like a brow wax) +1 (872) 206‑2936 btw.

⁵⁄₅ for the waxing experience.
²⁄₅ for the actual experience, so we’ll call in 3 stars.
First of all, I’ve had other Brazilian waxes before and after a few at other salons I have truly left afraid to get another because it hurt so much, but gave this place a chance due to some coupon I came across. Regardless, it wasn’t that bad. Of course it wasn’t enjoyable and there was definitely some pain involved, but it was no big deal. Results lasted about 3 weeks and no complaints about any sort of rash, ingrown hairs, etc.
What I don’t like is how you go into the room with your waxer and they watch you undress, which I thought was a bit uncomfortable. I get they are about to see me totally naked, but something about taking you pants off while they watch you always made me a bit uneasy and I just felt off. Granted all of the staff is nothing but extremely sweet and welcoming and completely professional, but I just found it weird. I also don’t appreciate the shameless pitching of all of their products, packages, etc. I understand it’s their job to ask but being pitched upon arriving, receiving my service and checking out just seemed like a bit much.
I’d go back simply because I like the service, but toning down the sales pitch and a little privacy for customers while dressing and undressing could help this place go far.

My wax experience here overall was very average. The receptionist was very friendly and the aesthetician did a good job. The only negative aspects were the overall ambience of the place. The entry is fine, but once I got into the waxing room I felt like I was at a doctors office. The lights were bright and the table was literally like an exam table. The aesthetician was quick and thorough but did very little to make me feel comfortable. A more spa like atmosphere would do a lot for a place like this.

I love the location of this place – on a major street but still close to home. I usually come here to see Lauren. She is super down to earth and talks to you like she’s your best friend. She kept telling me I needed to try getting a Brazilian from her, but I was scared. One day I caved and set my Brazilian appt. I’m so glad I finally tried it, though! She made it go by fast and kept talking to me to take my mind off the pain. The hard wax they use is 10x’s less painful than traditional wax and strips. I basically get everything waxed here and they do a good job. Not to mention Lauren is super quick but still thorough!
I’ve also had waxes done by Katharine. She is really good too! She is super professional and friendly. I like how she explains everything she’s doing so you understand better, too. She even gave me some referral cards so I can get a discount when my friends come in for their first visit and mention my name.
This place is very clean, which is important to me. They do not reuse sticks with wax on them and always sanitize the beds after each wax. The receptionists are very helpful, though they can be a bit pushy for you to make a follow-​up appt or buy waxing sessions in bulk up front. Other than that, I love this place and will keep coming back!

I was so happy with my experience at this European Wax Center. Ashley, the regional manager, did a Brazilian wax for me and it was a painless experience! I’ve had horror stories from other waxing spas and I was very afraid to try it again but I’m so happy I did. Ashley made me feel incredibly comfortable and reassured me that I was doing good many times when I became squeamish. I am sensitive to pain and this was a level 1 out of 10 on my pain scale. The wax they use is so soft and they put a solution on you so the wax only sticks to your hair and not your skin! I will definitely be back to see her again.

I tried this location once since I live closer to it than the other Lincoln Park location I normally go to on Clybourn. I will not be returning to this location anytime soon. I went in for an underarm wax and experienced the most painful wax of my life. I am normally asked how everything has been since my last wax and talk about my at home care of my skin. My waxer Lauren did not ask me any of those questions and she applied so much pressure with the waxstick I had tenderness for days after the service. She left the wax on for too long and told me I have «stubborn hair» I have been waxing since 2013 and have always been told the opposite during my services. Once the service was complete she walked me up front and told me she has to take me over to the product shelf. I had no issue talking product, the product line is one of the reasons I like waxing at EWC I am able to take care of my skin inbetween services without having to put alot of guess work into what products to use. But her approach was terrible and she wasnt interested in what was best for me. I wish I could like this location because it is walkable to my house but Im not sure if I can give them a second chance.

I’m giving EWC lincoln park 5 stars only because of Chelsea — one of the technicians — she is great, professional and very friendly. She always makes me feel welcomed and she has a way of making me feel comfortable while taking my clothes off especially after I haven’t waxed in a long time and I’m uncomfortable showing my legs or other body parts to a stranger… hence she’s no longer a stranger :-)
HOWEVER — I believe the Manager… Ashley? African American woman… very loud, very unprofessional… she’s simply not a good fit for this location or EWC in general…

lauren is cool as heck and understands that this process (Brazilian) can be uncomfortable and painful yet she makes you as comfortable as possible and talks you through it. She’s not annoying as heck about buying products either, i really like her!

Avoid this spa, and if you are brave or foolish enough to subject your skin to this spa, avoid buying any packages. I bought a package, and on three occasions some skin has been torn off with the wax, leaving a painful red scar (too painful to put any makeup over) that eventually scabbed. After the first time this happened with a wax specialist named Isabel, I still went back (hoping that other wax specialist would not make the same mistake), and warned the wax specialist each time that this had happened before and asked her to be careful.
Yesterday this happened for the third time, with a wax specialist named Lauren. I spoke with the manager, Kayla, and requested a refund of the remaining waxes on the package and the most recent one in which skin was torn off, explaining I would not be returning to subject my face to further injury. Kayla said that she could not give away a free wax (as though I wanted to go in and have this done to my face) and because I had not complained previously (although I had, but not to her), that the only way she could refund it would be to charge me a $ 25 fee and charge me full price for all waxes used (which is not a refund, since this would cost me more than I paid for the package.) Kayla said that she did not have the authority to give a «free wax» or an actual refund and that I needed to call the corporate office. When I called the corporate office, I was told that only the manager of the Lincoln Park location (Kayla), could issue a refund, so I was essentially sent in a circle.

Ashley is amazing. She’s the only waxer I trust. She’s very meticulous. No hair is ever left behind.

I absolutely love it here! I take two buses just to get my Brazilian done right. The ladies up front are always very sweet and helpful. I go to Meli for my waxing and she is fantastic! She pays such good attention and is extremely meticulous. She makes sure to get every hair. She truly puts value in to her work! The best.

My review is of esthetician Anameli (Meli). She is wonderful! The only person I trust with my brows– gets them right every time. She takes her time when needed but is efficient. Would follow her anywhere!

Oh my goodness. Like a sappy Nicholas Sparks novel, my love for EWC has been rekindled after a sad small falling out. I cannot be more excited about my waxing experience here from earlier today and I have now been reminded as to why I fell in love with EWC in the first place. My waxer, Sam, was awesome! She was confident in what she was doing, outgoing enough to make me feel comfortable and did an amazing job with my wax. My last experience was not so great, but she was able to erase that sad memory and my faith has been restored within this company. She was extremely thorough, which I greatly appreciate.
When I come here I usually get a brazilian and my eyebrows done and I even went as far to get a package for my brazilians. The packages are a really good deal and they generally don’t expire and can be used at any EWC, which I thought was great, because I bought my package in California and have been using it here. I love this company because I feel like their whole staff is incredibly knowledgeable about waxing and about the products they use, including their special wax. This location (and all the other ones I’ve been to) are extremely clean and their employees where scrubs, which makes everything very official. This creates a comforting, clean environment, which I absolutely love (no more shady Asian salons).
Also, still a HUGE fan of ALL the products here and they’re definitely worth looking in to if you have any interest at all! I have and use the ingrown hair serum and the brow gel and I got the regrowth serum today, because of my thin eyebrows. I’m not super prone to ingrown hairs in general, but overall it helps when you shave your legs or underarms and when you get waxed. The brow gel is literally my savior for when I go a while without waxing, which is also awesome.
I still think some of their staff needs a little more practice, but that’s to be expected with someone who is new, so I can’t hold that against them. I’ll be back soon!

From the time I signed in to my check out I was being up-​sold. The entire time I waited for the wax specialist i was being sold on memberships. and my entire wax consisted of her selling me products and showing me the hair she removed, to point out all the things I’m doing wrong. Oh and puss at one point!
It was really awkward and not relaxing.
The wax they use is very nice and less painful than others. Thats the only reason for the second star.

This place was great. I felt really comfortable and the technician, Isabel, was very thorough and skilled. Super clean and new place with good package prices! Highly recommend.

Getting waxed here took like half the time and was about half as painful as it has been elsewhere. I’m really happy with the job she did too. I wouldn’t recommend booking your appointment online though, as mine wasn’t in the system.

I have never been waxed before but I went here to see what it is all about; I received an upper leg wax. As I walked in the door I was greeted with smiling faces and I felt welcome and invited. As for the waxing, my wax specialist was Sam and she was AWESOME! Again, being a man I had never waxed before but Sam told me all about the wax and how it is a special beeswax that EWC makes for its waxing centers and is not available in retail stores :(She explained the process and what she would be doing; it did not hurt as much as I had anticipated but with Sam being able to continually converse with me I forgot I was even being waxed!
Overall, it was a very modern facility and über clean. I am writing this review a few weeks post wax and I have no discomfort nor ingrown hairs. Sam did a wonderful job and I will be visiting her again for another waxing. I recommend her to anyone coming in for a wax.

I went here for the first time yesterday. The manager, Amanda, greeted me at the door as well as the Owner, and they were very active in getting to know their clients as they came in the door. The receptionist (forgive me for not remembering her name) was so friendly and came and sat with me to talk until my Technician came out!
My wax technician, Passion, was friendly and awesome. She explained the process, told me why their wax was different from other locations, and then proceeded to give me the fiercest eyebrows I have ever had. This was my first time here, and it won’t be the last.