Eureka Home Cleaning

Same experience as everyone else who bought a Living Social coupon. Called and left multiple voicemails. No one ever returned my call. Eventually, the voucher expired. I tried calling again anyway so I could still contribute the «original amount» that I spent towards a cleaning, but they still don’t answer. Someone in one of these reviews mentioned that the company might have been shut down. This must be the case, because they are certainly shady.

We bought the Living Social $ 39 deal and scheduled Eureka’s first available date a month out. The day the cleaning was scheduled, no one showed up. We called several times and got a machine. After getting no call back for a couple of days, we called Living Social and requested a refund. Is this even a company?

This company is the worst and you should never do business with them! I hope all of these Unilocal reviews force them out of business. I also bought a Living Social deal and they were a no show the day our cleaning was scheduled. Have called many times since with no answer or return call. One of the most unprofessional business I have ever dealt with.

rip off… rip off… rip off…

Same as the others. Purchased the LivingSocial deal, no call /​no show on date of appointment. Complete fail as a business; what a waste of time and energy.

Like others, if I can give no stars I would. Buyers beware!!! I saw this on LivingSocial and thought what a great deal so I bought it. I called and someone did answer but the next available date wasn’t until 2 month later. So I scheduled it. They told me they would call me a few days before to remind me.
I must have left 10 messages because it just kept going to voicemail. Today was my service. No reminders, none of my messages returned back and they never showed up!!!
I wish I saw the reviews here before I purchased. Well I learned my lesson. Never again!

I’m kicking myself for not reading the Unilocal reviews before I signed up for this living social cleaning. Same issue as everyone on here. Made appt for a few weeks out, morning of I called to confirm the time of arrival and was sent to voicemail. Time of expected arrival no show, called again and right to voicemail. 4 hours after expected arrival no contact from company and again — right to voicemail. How can a business run like this. And to only receive credit in my acct from living social sucks. Wish I could get a refund to my bank account. Do not book a cleaning with them. Ever.

I bought a voucher through Living Social to use these cleaners. They were a no show and never returned my calls. Don’t do it!

Like many others, I am here because I bought the living social deal. After three attempts I managed to schedule a cleaning approximately 3 weeks later than the phone call (Ok I get it you’re busy). It is now the day and time of my cleaning and I have received no phone call confirming my appointment, nor is anyone here to clean. I have left them 3 voicemails between yesterday (the day before my appointment) and today. I pretty much never review anything, but the fact that they have not shown up, are not answering calls, and have not returned a single call is absolutely ridiculous. DO NOT USE THIS COMPANY!

Bought this «great» deal on Living Social. Set appt date for Monday Aug 17 at 8:00 am. They no showed and don’t answer their phone. Living Social tried for 2 days to contact them and they never answered. If it was free, its not worth it. Do not bother using this company no matter what is offered. No show + no contact = no business!
Looking at past postings, this negative review goes to Living Social as well. Shame on them for sticking users with a no good company. They know there is a problem, yet they continue to promote them and sell their «deals». After calling for a refund, they tried to offer me their Deal Bucks. Not thanks. I will use a more reputable service than Living Social in the future.

Bought a living social certificate. They could not get me in for a few weeks. I thought that meant they must be busy. Nope. They’re crooks. They never showed up and won’t answer or return calls. Stay away.

How the hell is this company able to rip off so many people? Maybe this warrants a bad review for Living Social, who clearly is not screening their businesses anymore. If this is a business, that is. They don’t even have a listing on Angie’s List. And they’re also not listed with the Illinois Secretary of State as a business that even exists — it shows that they were dissolved involuntarily, which means that a judge shut them down for some reason.
Same thing. Got a Living Social voucher. Decided to be patient and understanding with them because I saw that they sold a lot, and because $ 35 is a crazy low amount to get a home cleaned and I was willing to drop my expectations. I left a voicemail to schedule a service, and it took them a week to get back to me. When they finally did, they didn’t have anything available for a month. 10am on August 19^th.
I said that was great, but that I’d be at work so I’d have to drop off keys or make arrangements to let them in. I asked where I could drop off my keys, as I do with my regular service. They assured me that they’d call me the day before to confirm and if necessary they’d swing by to pick up my keys. They said they were in my area for both of those days. I should have known then that they’d be a no show — how is them swinging by easier than having me drop them off?
Of course, no call. I called them, and it went to voicemail. Just in case, I went to work a little late (my schedule is flexible) in case they showed up. They didn’t. No response to my calls.

This company is horrible. Schedule with them twice and no shows both times and then they don’t answer their phone or return phone calls. Would never recommend this company to anyone!!!

Required one star is an over-​rating. I also purchased a Living Social deal. Called numerous times to schedule and nobody answered the phone or returned my calls for 5 weeks. Tried for the last time and was surprised to get someone to answer. I was able to schedule for two weeks later (today) and was told there would be a confirmation call the day prior. No call — not surprising… so I decided to call them, no answer — again not surprising. Left a message and said I was still expecting them to come at noon today. It’s almost 4 and no one has shown up or called.
I wish I had read Unilocal earlier, this deal was not a steal for me, I took the day off from work to be here ($$), made arrangements for my dog to be somewhere else ($$), and moved a bunch of stuff to make it easier for them to clean. This will all have to be put back after we finish cleaning ourselves now.
Company is totally unprofessional in my opinion. I would never try to use them or recommend them to anyone else. Total lack of communication and responsibility makes them unreliable.

I purchased a living social deal and was able to reach someone and set up an appointment. I needed to reschedule, and also reached someone right away who was friendly and rescheduled me. The day before the appointment, I called to confirm it and a man answered. He told me they were having computer issues and I should call back. I let him know I was just calling to confirm, gave him my info again and was told I was set. And then, no one ever showed up for the appointment. I took the morning off work and had company coming in, so this was a huge letdown and inconvenience. I’ve left three voicemails and have yet to receive a call back, in 24 hours. Clearly they’re not interested in gaining my business and are unreliable. I’m really disappointed. Luckily living social is issuing a full refund.

Similar frustrations as other Unilocalers. Tried to reach them but got voice mail. I was able to finally get a person on the 3^rd try, and the first appointment was 3 weeks away. I had bought a Living Social deal for 5 cleanings and with the 1^st appt so far out, really difficult to use up all the services by the expiration date. I figured I’d deal with that later. I was told I’d get a confirmation call one day in adnvace… no call. They were supped to show up today at 9am and, you guessed it, no one showed up. I tried calling Eureka to find out what’s going on and… wait for it… I got voice mail. Still no call back.

I had the same experience as other LivingSocial voucher purchasers. Left 3 voicemails over the span of a week and never got a call back. I thought the deal was a steal, so I purchased the max amount. But the pricing was done by Eureka, so I am not giving them a pass on it. Sometimes you have to take a loss on a coupon to build up your customer base. Too bad they don’t understand this basics of business. Who is going to voluntary call your company now after knowing you don’t stand behind the pricing YOU set.

Would be nice if they didn’t hang up on you mid conversation and then never answer their phone afterwards.

Bought Voucher from Living Social on July 17^th. Called the phone number and it went to VM, I left a message with my contact info. I also went online and found the company on Unilocal,I sent a message via Unilocal,additionally, I clicked on the company’s website and sent a message to them on the websites contact us tab. I repeated this process again on July 19^th (calls and messages) and again today July 21^st. I haven’t received a single correspondence, No phone call back or email, nothing… I understand they are probably busy, we all are. If they are selling services on Living social, they should be set up to handle the flow. An answering service would be a good start. I find it unprofessional not to respond to a client that has purchased a service and is attempting to redeem that service.

Purchased a voucher for their services via LivingSocial. I contacted Eureka via phone and my message went into a generic voicemail box. After they never responded I called LivingSocial for a refund and was given their website «Contact Us» page for one more try. Reached out via their website and still no response. Word to the wise… don’t sign up for voucher deals if you’re not going to do the work. Luckily, LivingSocial issued a full refund.