Equity Group

Equity Residential has multiple LLCs, Trusts, Corporate branches, local headquarters and complexes throughout many states, as they’re one of the nation’s largest apartment/​condo landlords. Please do not repeat my error by only and evaluating the complex you’re considering moving into. Get to know Equity’s overall corporate attitude because then you’ll know much more about how they treat their tenants.
Examples:
— See how many complaints Equity’s Chicago headquarters has with the Better Business Bureau. Keep in mind, they have many slightly different versions of their corporate name, and complaints about a complex are usually filed under their corporate, not complex, name.
— Look at the Unilocal reviews for several Equity properties, not just the one you’re considering. If its ok to ignore serious maintenance issues where I lived at 425 Mass in Washington DC, then why would corporate not allow the same behavior elsewhere? Equity’s Corporate office in Chicago was certainly made aware of the mold in my own unit; I sent them notification myself.
Many of my neighbors at 425 Mass in DC have also experienced nightmares of mold, water leaks, air conditioning and heating problems (occurring sometimes multiple times per month), and water shut offs. Equity has charged us as much as $ 3,000 for small one bedroom units while allowing roof leaks to occur for years, exposing us to the health hazards of ongoing water problems.
It is shameful that a company could care so little about its tenants while charging so much for subpar housing standards. Please remember there are other landlords out there! I would never recommend Equity to anyone for any reason at all.