Elite Dental Limited

Every last staff member was very pleasant. From the two front desk employees, to Marta whom cleaned my teeth. She was excellent with a great personality. Also, the dentist whom checked my teeth is very efficient. The best dentist office that I have ever been too. Excellent!

i had a great experience. very friendly dr and staff.

I knew I needed a new dentist, but it took a toothache to make me finally pick one. I’m so glad I picked this office! On my first visit EVERYONE was so welcoming. I really liked the technology they used to x-​ray my teeth; it came up on a screen that I could see, and they told me what was going on with my teeth. Being informed always is helpful! They were able to make the time to help take care of my tooth that was causing me pain. I never felt rushed, and all my questions were answered. They also really were great at helping me understand my insurance coverage. It’s a great team of people! I’m happy to know my teeth are in good care!

Let me start by saying that the actual dental staff, meaning the hygienist and dentist’s are EXCELLENT. The office staff however is terrible.
Started with them telling me that I was only covered 50% and demanding full payment. Now I had called my insurance company an hour before my visit and they assured me that I was covered 80%. After a bit of arguing and then the office staff actually calling my insurance company, turns out I was right and the amount I owed was cut drastically.
Two weeks later, I start getting phone calls from the office staff telling me that I owe them hundreds of dollars for some «lab fees» that weren’t covered by my insurance. I call the insurance company AGAIN, and they say they’ve never been billed for any lab fees so they don’t know if they’d be covered. So again, demanding payment for things they didn’t bother to check to see if they are covered by insurance.
Honestly. I won’t be back when I finish these procedures. The front office staff seems very unethical and unprofessional.

Received teeth cleaning, X-​rays, and consult. Everything went well, talked about a couple of teeth we need to watch. All was good, except that they asked me to move up my appointment, and then I wound up waiting for 25 minutes anyway. Other than that, it was great. And my appointments have always been great. I highly recommend.

Dr. V and her staff are always awesome. I had a previous dentist that managed to make me hate/​fear going to the dentist. Over the last 2 years of going to Elite Dental, I’ve done a 180 and have no issues with going to the dentist. The front desk staff are great and work with my sometimes ridiculous schedule to find an appointment that will work for me. They’re also very friendly. The hygienists are great, make my teeth shine. Doctor Vihnanek is very thorough and great at explaining any teeth issues/​problems. Overall a very groovy place.

Hassle free and quick professional service all around the board.

I had a great experience! First time there today and I felt like I’d been going there for years. Staff was very kind!

The dentists here are actually really sweet and funny and make a great effort to make the whole experience painless when you’re sitting in the chair. Dr. Rogers was very kind at my checkup and Dr. V was very kind (let me wear my headphones to relax) when getting a tooth extraction.
My horrible review is for the receptionist staff. They were rude to me right away when I didn’t want to give them my personal information (SSN) thru email. And then rude again when I showed up for my appointment, giving me a lot of attitude.
But truthfully the ladies who sit behind the front desk are just terrible at their jobs. My tooth extraction didn’t go as planned, so the dentist had to send me to an oral surgeon to finish the job the next day. They gave me the phone number of the place I was supposed to call to give my information, made me pay for the unfinished extraction, then send me on my way with a prescription. Of course I called the new place as soon as I got home, gave them my name and number and they said «Great, we hope to see you tomorrow, we just need a call from Elite Dental.» Only problem was, Elite Dental never called the second office to confirm the time of my appointment. So, when I went the next day, I was never in the system and would have to reschedule a full two weeks from then.
When I called Elite Dental to ask why they never confirmed my appointment, they accused both me and the new place of «lying to cover our asses» and I’m not even joking those are the words they used. I laughed, hung up, and made an appointment to finish my tooth extraction somewhere else.
Seriously, who accuses their own patient of lying? And then accuses another dentists office for lying as well? They were the ones who messed up. All they had to do was apologize for the mishap and try to rectify the situation but they had such a bad attitude.

I have been going to Dr. V’s dental practice for a few years now, and am very happy with the quality of dental care. Dr. V and her staff do a great job of educating patients on the nuances of proper dental care, and do a great job of taking care of the issues that arise, when my regiment is not perfect. I had a cavity filled between two teeth, that effected both of the teeth that Elite Dental filled. I was later visiting a completely unaffiliated orthodontist, and as he is working on my braces he remarked about the high quality of the work done in such a tight space.
They are very thorough, friendly, and easy to work with. Highly recommend to anyone.

I have been a patient for over 4 years and have never had a bad experience. Everyone at Elite Dental is very knowledgeable and super friendly — 5 stars.

Overall, my experience was middle of the road. It was the end of the day and it was quite clear that the staff was ready to go home. I understand this sentiment completely. Though it did make my experience feel hasty… I would have truly appreciated it if the doctor or staff had explained to me what procedures were being done and articulated to «why» to help make me more comfortable and explain the larger context of the work being done. Instead, I felt poked, pulled and prodded. This is the first time I’ve ever felt uncomfortable at the dentist.
I’ve had great experiences with Elite Dental before and will continue using them as my dental provider. I just hope for a better experience next time.

I will have to say the doctors are really great, especially Dr. V. She has a a great personality and is very funny. In fact, if I still lived in the neighborhood, I would seriously consider being a patient to this day if it was not for their billing/​front office.
I originally visited the office in 2012, without any problems and recommended that my husband go there as well. We moved to another dentist when we moved across town, but much to our chagrin we began receiving bills from the office stating that we owed a balance. Each time we would call, we received a different explanation of the bill, ranging from we don’t have insurance (even though we had proof our insurance company paid them) to it was an error on their part and we can ignore it.
At this point, I have received numerous invoices all with different balances and seriously considering legal action, because I am concerned serious unethical behavior is happening in this office.

Bad receptionist. Have me wrong information and now they are trying to collect the money from me after a months gone by and said that the insurance won’t cover … Suit me then. Bad practice…

I’ve been seeing Dr. V for almost 3 years now, and she’s an absolute delight, as well as the rest of the staff at Elite Dental.
Dr. V has smoothed out chipped teeth and filled cavities for me, deeply cleaned my gums, advised me in at-​home teeth whitening, and really helped me to get in better oral hygiene habits. As a matter of fact, I just recently came to her to fill a chipped front tooth I had become very insecure about and she did a remarkable job. Come time for my wedding photos, my smile will be the last thing I worry about thanks to her and her practice.
I’ve never had any issues with payment or insurance, and their reception staff has always been very accommodating during times when I was running late or had to shift appointment times.

I neglect my teeth and just paid for it in the form of a deep clean. Dr. V really does a nice job. The procedure felt like my mouth was getting pressure washed and vacuumed at the same time. The noise was hell but that wasn’t their fault. Didn’t hurt, no pain, nice work. I hate dentists but they have their act together here…

One word for this place, «AMAZING!»
They go above and beyond to attend to the patient needs. I had a few dentist offices in the past that I attended, but none compares to the friendliness and professionalism that Dr. V and her staff provides. They always accommodate my frequently changing schedule (due to my job), and still provide me with excellent service. I would highly recommend Elite Dental to all my fiends and family.
PS
Did I mention that she has probably the best staff working in her office?

Dr. V is great! I’ve been going to Elite for over a couple years and I can’t really think of anything bad to say about them. The only thing I can think of is that they don’t have a lot of the fancy things other dental offices might offer (like TVs and things like that). That may have caused me to rate them with 4 stars except that they NEVER make you wait (at least never in the dozen times I’ve been there) so I wouldn’t have taken advantage of all that stuff anyway… and not having those things is probably why they’re able to keep pricing reasonable (fine by me).
Instead of bells and whistles you’ll get great customer service (very friendly), no waits, and A+ dental care (which is most important really)…and reasonable pricing. I tried 3 dental practices in 3 different neighborhoods (near north, lincoln park, and lakeview) before finding Elite so I know what other options are out there.
Street parking has never been a problem for me and it’s a 5 minute walk from the red line. I can’t think of anything else you might be looking for in a dentist so I’ll stop there. I hope this helps!

I’m a bit of a nomad, so I have seen quite a few dentists in my life time. Of the few dozen I have encountered in my life, I must say that Dr. Vihnanek is the best that I have ever been seen by.
The entire staff at Elite Dental is very friendly. They have been very patient in working with my ever changing schedule and frequent rescheduling of appointments.
Dr. V takes a lot of time to sit and talk with her patients, answering questions listening and providing a lot of information. She works quickly, and as another Unilocaler said, is very aware/​sensitive to potential pain problems.
The experiences I have had at this office have been the best of any dental offices I have ever dealt with. I would refer anyone and all to Dr. Vihnanek and the team at Elite Dental.

Elite Dental is a great place to go for a check up or more. I’ve gone for several checkups and one cavity filling and they are always very nice, efficient, and professional. They also located within walking distance from the Sheridan Red line stop — a plus for me!
The services typically begin within a few minutes of walking in for the appointment and they make checkout a breeze with handling insurance.
The hygienists and dentist are always happy to answer questions and explain things such as why you need to floss, brush a certain way, and general questions.
They handle cavities well and only use the tooth colored filling, making sure to retain the look of your pearly whites and smile!
I once had difficulty setting up an appointment because I didn’t receive followup calls, and they don’t offer early morning or evening hours so you have to go between typical hours of 9 – 5, but other than that, I can’t complain!
As most dentists do/​should they are sure to give you a toothbrush, floss, and even toothpaste upon your exit!